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Eloisa Royal Suites
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Reviews (523)
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All reviewsoutlet storesno windowfree airport transportbuffet breakfastclose to the airportstreet noisepacked breakfastsuperior roomthe shuttle driverwalking distancebusy roadcomfortable bedrooms are smallmodern hotelcomplimentary bottled watercebu citymini fridge
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7 - 12 of 523 reviews
Reviewed 15 May 2018

So...only stayed 1 night but must say I was VERY impressed. The rooms have everything you should need and are spotlessly clean. The service is friendly and efficient.
The hotel helped to arrange a free shuttle to the airport and as we were leaving especially early the made us a complementary packed breakfast.
There's a pleasant pool with a bar and the hotel is super close to a discount mall if you want to do some shopping. Plus it is also really close to a restaurant called The Oriental Spice Gourmet which served up pretty much the nicest food we had in our stay in the Philippines.
The hotel is GREAT value for what you get, especially if on an overnight visit and need access to the airport. A top stay.

Room Tip: Our room overlooked the main road and was a tad noisy, though not so bad. If you want it quiet, ask for a room at the back.
  • Stayed: April 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank drewmqSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeartyAnnabelle, Front Office Supervisor at Eloisa Royal Suites, responded to this reviewResponded 3 weeks ago

Dear drewmqSydney,


Thank you very much for sharing your experience here in our hotel . We are happy to hear that you enjoyed your stay with us
and that we could cater your expectations, especially regarding our service, our staff and food we offer. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay.


We strive to provide excellent service, and we hope to see you again soon!


Best Regards,

Hearty Annabelle Albutra
Front Office Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2018 via mobile

Hard to give a review for a place we only spent like 12 hours. But that’s all what you need for a night close to airport. Very cool pool, awesome staff and good restaurant. Room pretty simple but efficient. Free transfert really appreciated. With a take away brekkie if you have an early flight. Room facing the main road could be noisy if you stay for a bit. But if it’s a one night shot that’s a pretty good place.

Stayed: May 2018, travelled as a couple
Thank Hailé H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2018 via mobile

Staffs are very friendly and kind.
Especially Velvet, Chanly & Rezean are excellent Staff!!

Located is very nice, Outlet(Nike, adidas,Puma etc.), Jollybee, Green witch are very close.

And it takes 30〜40 miunutes to maribago beach and cebu city.

I'm sure you can enjoy your stay!!

Stayed: May 2018, travelled with friends
Thank Yuma O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeartyAnnabelle, Front Office Supervisor at Eloisa Royal Suites, responded to this reviewResponded 7 May 2018

Dear Yuma O,


Greetings from Eloisa Royal Suites!

Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.

We look forward to seeing you on your next trip to Mactan Island, Cebu.

Should you have any concerns, please feel free to let us know.

Thank you.

Hearty Annabelle Albutra
Front Office Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2018

I was happily surprised by this hotel. Extremely friendly staff, beautiful little rooms with all the comfort,great free WiFi, low price, excellent included breakfast with food cooked to order.
Beside there is a free shuttle to the airport. here is a mall around the corner with various restaurants including zubuchon.

  • Stayed: April 2018, travelled with family
    • Value
    • Service
1  Thank raobert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeartyAnnabelle, Front Office Supervisor at Eloisa Royal Suites, responded to this reviewResponded 2 May 2018

Dear Raobert,


Thank you very much for sharing your experience here in our hotel . We are happy to hear that you enjoyed your stay with us
and that we could cater your expectations, especially regarding our service, our staff and food we offer. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay.


We strive to provide excellent service, and we hope to see you again soon!


Best Regards,

Hearty Annabelle Albutra
Front Office Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2018

had room with hot tub, do not use the hot tub. pool was good, water clean in pool, plus bar inside pool. Rooms were clean. The only thing i did not like was dirty hot tub, but it was the reason why i stayed there since it had a hot tub. I didnt even get inside the room till after 5 pm, and i got there at noon

  • Stayed: May 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank coachlarryharmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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