We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“trip”
Review of Hotel Paradis

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Paradis
Ranked #10 of 55 Hotels in Cluj-Napoca
Certificate of Excellence
Benevento, Italy
1 review
“trip”
Reviewed 10 June 2014

all very nice, clean and comfortable.

The staff helpful and always available. the price is the average of 4 stars

I hope to return......................................................................

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stanislao S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

124 reviews from our community

Traveller rating
    57
    48
    13
    5
    1
See reviews for
13
22
6
62
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Bucharest, Romania
Level Contributor
3 reviews
Reviewed 8 June 2014 via mobile

I stay at first floor and the view is not very good. Staff was great and the breakfast was very good. We stay in executive room and is spacious. The bed was excellent and the room is quite. The pool is underground but is very nice. They have a sauna and cold shower. It is a 4 star hotel.

Stayed June 2014, travelled as a couple
Helpful?
Thank RaduM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest, Hungary
Level Contributor
3 reviews
Reviewed 27 April 2014

Great bed, bedlinen, quality towels, very nice staff.
Everything is working properly, people smile and make you feel realy home,
Wellness area is also clean and very tastefully decorated. Girls at the reception are always very helpful. Great place!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mariann9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aylesbury, United Kingdom
Level Contributor
223 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 29 March 2014

The two lady receptionists were very helpful and welcoming. I even got a phone call after a few minutes in my room asking if everything was ok.
There is a Spa in level below reception accessible only by special lift next to reception. The receptionist accompanied me down to show where everything was - changing area, sauna, jacuzzi, pool. Myself and 2 colleagues had the Spa to ourselves for an hour in the early evening. Very nice way to relax.
The reception area was a bit smoky on arrival, as people are allowed to smoke there.
The rooms are great, with a spacious bathroom.
It's located 6km (short taxi ride for about £4) to the airport.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAUL K, General Manager at Hotel Paradis, responded to this review, 31 March 2014
Dear Mark D,

Hotel Paradis Team would like to thank you for choosing our services.
We are extremely glad to see that your stay with us was a relaxing one.

We are sorry for the small inconvenient regarding the smokey lobby, we are trying to find a solution to this issue, by arranging a special smoking area outside the hotel.

It is very important for us that Hotel Paradis may be your home far away from home.
We are doing all our best to fulfill all our customer's needs.

Looking forward to having you back as our guest!

Kind regards,
Hotel Paradis Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 January 2014

Although its location is not very ok (hidden between blocks of flats, a 25-minute walk from the city center), the hotel was one of the best I've ever stayed in. The rooms are spacious, comfortable and very, very clean. The staff is very friendly and they go above and beyond to satisfy your every need.
The 24h SPA is also great, the water temperature is perfect and the atmosphere is amazing. I will definitely stay there again when I am back in Cluj.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdrianaTica2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAUL K, General Manager at Hotel Paradis, responded to this review, 31 March 2014
Dear Adriana Tica,

Hotel Paradis Team would like to thank you for choosing our services.
We are extremely glad to see that your stay with us was a pleasant one.

It is very important for us that Hotel Paradis may be your home far away from home.
We are doing all our best to fulfill all our customer's needs.

Looking forward to having you back as our guest!

Kind regards,
Hotel Paradis Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spirit Lake, Idaho
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 December 2013

I have now stayed at the Paradis twice and both times have not been very impressed. The Smoke is a problem if you are a none smoker as there is no place to escape it. The room I stayed in was about a Motel 6 standard and as the last time very warm with little to cool it down and most items are broken and most of the lights had bulbs out.

The Wifi would not connect in the room and the staff seemed to not care. The wifi would work in the restaurant, but only if you sat in specific places and in the morning these places were not open for seating. Pricing for coffee was never the same and in the morning we could only get one cup with the breakfast.

The staff was not as near as friendly as the first visit so next time in mid-2014 I will choose another Hotel.

Room Tip: Stay in higher rooms and try to avoid the back of the building as you get all the kitchen exhaust. B...
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank b1b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
1 review
Reviewed 1 November 2013

I've booked a double executive room together with my fiance at Hotel Paradis.
We had an excellent stay and we enjoyed the 24h SPA. We were able to use the pool and have some drinks at 5am. The staff is very friendly and polite!
We were very satisfied with their services. Indeed a 4 stars hotel!

Room Tip: try the executive rooms!
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gabriela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAUL K, Public Relations Manager at Hotel Paradis, responded to this review, 6 December 2013
Dear Gabriela,

Thank you very much for choosing Hotel Paradis's Services!
I was a pleasure to having you as our guest.

We were more than pleased to find out that you have enjoyed our SPA center and we are looking forward to having you again as our guest.

Kind regards,
Hotel Paradis Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cluj-Napoca hotels
0.7 mi away
Hampton by Hilton Cluj-Napoca
Hampton by Hilton Cluj-Napoca
#1 of 55 in Cluj-Napoca
4.5 of 5 bubbles 388 reviews
1.4 mi away
Villa - Hotel ESCALA
Villa - Hotel ESCALA
#2 of 55 in Cluj-Napoca
5.0 of 5 bubbles 118 reviews
1.6 mi away
City Plaza Hotel
City Plaza Hotel
#13 of 55 in Cluj-Napoca
4.5 of 5 bubbles 42 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Hotel Confort
Hotel Confort
#7 of 55 in Cluj-Napoca
4.0 of 5 bubbles 156 reviews
1.9 mi away
Grand Hotel Italia
Grand Hotel Italia
#6 of 55 in Cluj-Napoca
4.0 of 5 bubbles 168 reviews
1.7 mi away
Pensiunea Siago Hotel
Pensiunea Siago Hotel
#11 of 55 in Cluj-Napoca
4.5 of 5 bubbles 132 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Paradis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Paradis

Property: Hotel Paradis
Address: Str. Ciocarliei 47, Cluj-Napoca, Romania
Region: Romania > Transylvania > Northwest Romania > Cluj County > Cluj-Napoca
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Cluj-Napoca
#4 Romantic Hotel in Cluj-Napoca
#6 Luxury Hotel in Cluj-Napoca
#10 Business Hotel in Cluj-Napoca
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Paradis 4*
Number of rooms: 72
Official Description (provided by the hotel):
Located just 15 minutes away from the Cluj-Napoca International Airport, and only 5 minutes from the city center, Hotel Paradis is close to all major points of interest, offering elegant and well-equipped rooms. Each guest room has air-conditioning, free Wi-Fi, flat-screen TV and minibar. Our well-trained and friendly staff is at your disposal 24 hours a day, paying attention to every single detail, in order to make your stay more than comfortable. Restaurant Arcimboldo offers a remarkable culinary experience that is truly a blend of modern and classic cuisine together with a large selection of Argentinean, French, Italian, Australian and Romanian wines. Breakfast can be served very early if you have a flight to catch. Our guests can relax with a soothing massage and sauna, in our brand new SPA Center equipped with indoor pool, aromatherapy and Jacuzzi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Hotel.de, HostelWorld, Travel Republic (UK), Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon, HRS and HotelQuickly so you can book your Hotel Paradis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Paradis Cluj County/Cluj-Napoca, Romania

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing