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“Terrible and insolent staff, low quallity service”
Review of Hotel Delpack

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Hotel Delpack
Boulder, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Terrible and insolent staff, low quallity service”
Reviewed 28 November 2011

Terrible and insolent staff, low quallity service and no heating available!!! NOT to recommend.
I learned my lesson and switched to the friendly Iosefin Residence.

  • Stayed November 2011, travelled on business
    • Service
Helpful?
2 Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 reviews from our community

Traveller rating
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    22
    7
    0
    1
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20
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Rehovot, Israel
Level 6 Contributor
424 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 16 July 2011

The hotel and the room look nice and new. The rooms are clean and well-equipped for a 3-star establishment. Although a bit far from the city center, taxis being cheap and available, this is no real impediment. Everything seems thus to be OK but we came across a stressing experience at check out. We booked two rooms fro three nights and presented a pre-paid voucher at check in. This was accepted based on earlier confirmation. Our unpleasant and stressing surprise appeared at check out. Nothing has been discussed with us over the three-days stay. Early morning at check out, the desk staff asked us to pay for the pre-paid stay (!) stating that the agency through which we booked and paid for the stay didn't transfer their commitments for over 5 months. We had to call the agency and only after getting a new assurance by fax that we have paid for the hotel did they give up on their request. Matter-of-factish it is not the customer's business whether the agencies are paying in time or not and the matter should be resolved between the purveyors of services themselves without inviolving the customer in this internal issue. This was a stressing experience which shows poor management practices and I doubt whether we will get back to this place when next time in Timisoara.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Zurich71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest
Level 5 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 23 August 2010

The rooms are large, especially the beds. In a single room there is a bed that would be in a double in many hotels. In a double we had also a really big bed. The whole room was large, the bathroom clean and modern. There is good air condition in the rooms.
The hotel is situated out of the city center in a very nice and quiet area. (one side of the holtel there is a bigger road, but only 1x1 lines with limited bus traffic) A taxi ride to the center cost 8 Lei (2 EUR) - quite affordable. But it's also doable by walk if you are young and fit - it takes half an hour.
The breakfast varies a bit - if there is enough guest in the hotel it's quite good with many choices. But one morning there were only a few guests - there were limited choices of foods and we had to ask the staff for everything - coffe, juice, jam, milk... it was a bit inconvenient.
Assuming our stay, this hotel is well worth the price it costs :) I would highly recommend if outskirts is not a problem for you.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pelike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
Level 6 Contributor
88 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 27 July 2010

The hotel is one of the best in Timisoara. The rooms are quite big and modern with comfortable beds and free high speed internet. Location is not great as it is quite far from downtown, but a taxi ride to Unirii Square is only 5 minutes. The restaurant of the hotel is OK, however the breakfast choices are very limited.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank acostin76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Romania
Level 6 Contributor
85 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 4 April 2010

We were at Delpack in September 2009 just for one night , on our way to Austria. We stayed in a suite with jacuzzi and the hole experience was great . It is true the place is not in the town center and it is more a business hotel then a leisure one , but, the staff is very professional, the restaurant .....small, but great food and ambiance .

  • Stayed September 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bebeluku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna
2 reviews
Reviewed 15 August 2009

Spa and room were a pleasant surprise. The staff is very professional, accommodatingly and very charming. We got a bundle of extra services for no charge. The hotel itself is situated in a quiet area, not far from the old city centre and it's just about 1 Euro (!) to get there by taxi.
If you get there don't forget to try the romanian "sarmalute". Very delicious, yummy-yummy.

Theodore

  • Stayed August 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Theodore40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Delpack

Property: Hotel Delpack
Address: Strada Glad, nr 51 - 53, Timisoara 300215, Romania
Region: Romania > Transylvania > Western Romania > Timis County > Timisoara
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant
Hotel Style:
Ranked #6 of 28 Speciality Lodging in Timisoara
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Delpack 4*
Number of rooms: 40
Official Description (provided by the hotel):
The Hotel Delpack features a conference room with a capacity of 80 places and the most modern audiovisual equipment. The hotel's own SPA and Wellness Centre invites you to relax after a busy day and the restaurant with a terrace and a capacity of 90 places serves delicious local and international cuisine. 50 parking places can be found in the hotel yard. In the hotel’s basement there is an elegant bar, where you can enjoy your favourite cocktail or a digestif. Delpack hotel’s rooms are large and fitted with big beds, broadband wireless internet access, telephone and many more convenient amenities. The penthouse apartments boast a great panoramic view of the city. They are surrounded by a huge terrace with lots of greenery, just like a suspended garden. The luxury apartments feature an espresso machine, a jacuzzi, bamboo parquet floors and lots of marble and natural stone. This new 4-star hotel, realised in a cubist architectural style, is by far the most fashionable hotel of the town, characterized by its sophisticated design and quality. The hotel is situated in the old centre of Timisoara, in the Elisabetin quarter, surrounded by family houses and villas, amidst a quiet and green area. It is located only 5 minutes from the Orthodox Cathedral and the National Opera of Timisoara. The Northern Railway Station (the city's most important) is only 3 minutes away and it takes you only 20 minutes to get to the Traian Vuia international airport. ... more   less 
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