The rooms are ok. We booked the standard double. Very small with no windows. Maybe 100 sq.ft. In size. Suits the job though. There are common toilets and showers for the 10 rooms the hotel has to offer. 2 toilets and 4 showers, although one shower entry was blocked. They bathrooms and showed are clean enough and nice.
The price is very good for the location. Right next to very high end shopping. Very close walk to Red Square.
The reservation process was a complete nightmare. I used Petrovka's online booking tool to reserve a room for 2 nights. They emailed me and said it was only available for 1 night and I needed to make a different reservation for the second night, which cost more. They of course charged me for the room upfront. Upon my arrival I had to pay for the smaller room for one night, and they have told me this room is available for both night and the more expensive room is not available. I spent 30 minutes trying to explain to them I wanted a rerund for this room, and once they finally understood they came back 20 minutes later telling me the card did not take refunds. I called AMEX immediately and they said no attempt was tried...so I approached the staff and they said to call the Russian AMEX office.
In summary, this is a sham to get you to pay more money up front for smaller rooms. They never attempted my refund and are unwillining to assist.
Next time in Moscow, I would probably fork over the additional money to stay at a legitimate hotel and business operation.
- Official Description (provided by the hotel):
- Formerly a large communal apartment, Petrovka Loft is located on fashionable Petrovka Street in the very heart of Moscow. The property underwent complete renovation between 2007 and 2008 and offers ten bedrooms (seven double, three twin), each of which contains a television and dvd player, minibar, safe, bathrobe, towels and slippers. Although Petrovka Loft's rooms are not ensuite, the three custom-built shower rooms and two toilets are renovated to a very high standard and offer privacy to the guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com and Travel Republic (UK) so you can book your Petrovka Loft reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Petrovka Loft Hotel Moscow