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““Some small changes can make it a lot better””

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Kadashevskaya Hotel
Ranked #48 of 313 Hotels in Moscow
Certificate of Excellence
Level Contributor
49 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
““Some small changes can make it a lot better””
Reviewed 23 February 2012

First, location is great. A lot of people already say this, so believe that. The rooms are very good, we had a superior one, very spacious, good quality materials, everything worked. Because we were on the 3rd floor, we didn't have a view! Just 2 Velux, which was a pity, be sure to mention you want a room on the second floor. And one more thing : the pillows! Please buy normal pillows. The bed is good, the mattras is good, the bathroom is good. Some good pillows would make the rooms perfect.
Some dissapointments : entrance : 1 door of 90cm, and then stairs. So when you arrive with luggage, its really a hassle, and the security guard at the door only looks at you struggling, he does not help, which I think is not his role, but then please put him outside and don't make that difficult entrance even worse bybstanding in the way. Or have a doorman to help with luggage. It is a 4 star hotel. It could help.
The reception is also quite small, one desk with 1 person, and then 1 salon. So when I was checking in, 3 other people came in and had to wait quite a long while because the girl, although very helpful was also taking calls at the same time. Some improvement there would be very nice.
One last thing : room service, closes at 22.30. That is really a pity, what do you do if at night you want to drink something? Too bad?

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Liteworker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kadashevka, Manager at Kadashevskaya Hotel, responded to this review, 28 February 2012
Dear valued guest!

Thank you very much for sharing your experience on TripAdvisor.

Your comments are very important for us and we will do everything to improve all our weak points.
We are a small boutique hotel in the heart of Moscow and have some sort of limited service as room service. But you should not hesitate to contact our reseptionists who will be happy to assist you with bringing beverages or ordering food delivery from outside.

We will be looking forward to welcoming you once again in our hotel! And we hope that next stay with us will bring you more positive experience!

With the best regards,
Hotel Kadashevskaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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304 reviews from our community

Traveller rating
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31
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88
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
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Nurnberg
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 February 2012

This hotel definately needs improvement. The locaton is great, but it's very far from the metro, and there are no decent dining places nearby.

To be specific:

The reception girl was interrupted by phone calls twice during my check-in. As a result my check-in took nearly 20 minutes.

There was no room service in the evening.

The buffet was not duly refreshed, so it's better to have breakfast as early as possible, otherwise you'll be risking to stay hungry.

There is no bell boy, so don't take many bags - you'll have to carry everything yourself and don't expect any help.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank La P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kadashevka, Manager at Kadashevskaya Hotel, responded to this review, 28 February 2012
Dear valued guest!

Thank you very much for having time to share your experience on TripAdvisor.

All comments of our guests are valuable for us and help us to improve our service. Your comments help us to take the right steps in our work and to raise service quality.

We will be looking forward to welcoming you in our hotel once again and we hope that your opinion will be much more positive!

With the best regards,
Hotel Kadashevskaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
49 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 18 February 2012

First, location is great. A lot of people already say this, so believe that. The rooms are very good, we had a superior one, very spacious, good quality materials, everything worked. Because we were on the 3rd floor, we didn't have a view! Just 2 Velux, which was a pity, be sure to mention you want a room on the second floor. And one more thing : the pillows! Please buy normal pillows. The bed is good, the mattras is good, the bathroom is good. Some good pillows would make the rooms perfect.
Some dissapointments : entrance : 1 door of 90cm, and then stairs. So when you arrive with luggage, its really a hassle, and the security guard at the door only looks at you struggling, he does not help, which I think is not his role, but then please put him outside and don't make that difficult entrance even worse bybstanding in the way. Or have a doorman to help with luggage. It is a 4 star hotel. It could help.
The reception is also quite small, one desk with 1 person, and then 1 salon. So when I was checking in, 3 other people came in and had to wait quite a long while because the girl, although very helpful was also taking calls at the same time. Some improvement there would be very nice.
One last thing : room service, closes at 22.30. That is really a pity, what do you do if at night you want to drink something? Too bad?

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liteworker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 3 February 2012

In terms of price this hotel, in the overpriced metropolis that is Moscow, is fairly competitive. The rooms have pretensions to some sort of minimalism without entirely carrying it off and any hotel where the pillows are filled with foam and not down must have a certain dislike for its guests.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank James1962186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiev
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 January 2012

Another ordinary hotel that has absolutely nothing to do with personalized service. However that was their selling point. NOrmally if you're a small business you try to emphasize on service, because you need client loyalty. Here, I just payed my money for a bed and a shower.
Anyway, for a short stay it's compleely fine. The hotel is well located. Just make sure you check the map before going anywhere, it's easy to get lost.

  • Stayed December 2011, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
4 Thank Kievstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stavanger, Norway
Level Contributor
187 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 8 January 2012

I had a great stay here and can recommend this hotel highly. Great staff, super location, nice rooms. And free internet. Breakfast in the italian restaurant was also very good. We missed nothing. Also a good restaurant for dinner.
Yes, I will be back!

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jostein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
Level Contributor
97 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 14 December 2011

Starting with the positive elements, the location of the hotel is just great: facing the Movska, 5 minute-walk from the Red Square and Saint Basil's cathedral! Decoration and overall design / look of the hotel are also pretty satisfying as well as the fact free wireless connection is offered with the room (which is becoming more and more rare)
On the negative side though I would first mention the hotel restaurant - out of the 3 nights spent in the hotel, the restaurant was closed on 2 due to private events (though room service still worked) and consequences of these events were more than visible during breakfast - restaurant was still in the process of being cleaned! other negative point is the noise associated with the private events. Finally i was given a smoking room and no alternative option was offered to me...
Overall a mixed experience. But if you are visiting Moscow I guess it is still a good choice for its location

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank emfal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kadashevskaya Hotel

Property: Kadashevskaya Hotel
Address: Kadashevskaya Emb., 26, Moscow 115035, Russia
Region: Russia > Central Russia > Moscow > Zamoskvorechye
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #48 of 313 Hotels in Moscow
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kadashevskaya Hotel 4*
Number of rooms: 35
Official Description (provided by the hotel):
Элегантныи современныи отель с 35 номерами находится непосредственно в историческом центре Москвы и предлагает превосходныи вид на реку и легендарныи Кремль. Это одно из немногих мест, где Вы можете провести романтические выходные вдвоем, либо в полнои конфиденциальности заключить важные деловые сделки. ... more   less 
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