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“Unfriendly staff”
2 of 5 bubbles Review of Hotel Astrus

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Hotel Astrus
Ranked #79 of 310 Hotels in Moscow
Level Contributor
83 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Unfriendly staff”
2 of 5 bubbles Reviewed 23 September 2012

Unfortuanely, I had the experience of unfriendly staff at reception at this hotel.
Breakfast rather in-complete.
More of the hotel guests experienced some of the same problems, for instance lack of assistance and long queues at reception.


(Business trip: 18-20 Sep. 2012, Moscow)

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 66-Route
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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325 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Turkish first
  • Vietnamese first
  • Any
English first
istanbul
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 29 August 2012

I stayed 5 nights in August. If you are familiar with Moscow metro system, no problem to reach city center. It is just 1.2 km to Yugo Zapadnaya station. (red line-1) .
If not familiar with metro, there is troleybus number 62, just in front of hotel, which will go to small island facing Kremlin. So you may use it also to go to city center, or to go to Yugo Zapadnaya if not wanna walk. Metro to city center takes 15 mins, troleybus around 1 hour.
Reception talks English very well . I stayed non smokers room. It was very clean and well organized. TV has CNN as English channel. Price is reasonable when thinking inflated hotels prices in Moscow. I used safety room for luggage at departure date. I did enjoy breakfast also.
If I go to Moscow again, I will stay there.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank teote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 20 July 2012

The hotel is located far from the center, in a district called Yugo-Zapadnaya. There is a metro station called Yugo-Zapadnaya close to the hotel, 15 or 10 min on foot. The metro takes around 23min from that station to the center.

Rooms are small but clean. Room service makes the room everyday. The TV has Russian channels only :(. Some receptionists there speak English.

The hotel is nice if you spend all day out and just comeback to sleep there, but if you may spend longer times at the hotel then you need another hotel because the rooms are small.

the official site for the hotel is: http://www.astrus.ru/en.html you can know more there and also can read the food menus in Russian and English.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ahmed_AL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lodz, Poland
Level Contributor
801 reviews
287 hotel reviews
common_n_hotel_reviews_1bd8 440 helpful votes
2 of 5 bubbles Reviewed 28 May 2012

Astrus Moscow previously was know under name International Tourist House and was typical soviet object with poor standard and service.After renovation is much better. The rooms are maybe not big, but enough for one person and they are furnished with simple set and generally they are clean. The other positive is large parking lot around. But it`s over. The reception staff still follows with strange rules, like for example, you can pay with your credit card for your own room only, not for the rooms of your colleagues from one Company. The hotel restaurant in pompous, official style, serves unsavoury and expensive dishes. The breakfast remains unattractive, with poor choice and service.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank laserkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 May 2012

I can not praise the Astrus hotel highly enough. Really lovely location and the room I stayed in was excellent - luxury to me and the view was amazing...I will stay again

  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 14 October 2011

Relatively clean and comfortable hotel. Like every hotel in Russia that I have been to, the bedding and fittings look like they were last updated in the 70s. Nevertheless, everything was clean, even if it looked a little grubby.

Location is miles out from central Moscow and the main sights; but the metro stop is 5 minutes away, and you're at the end of the line so it is hard to mess up.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TheCushNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eindhoven, The Netherlands
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 11 May 2011

With a 10 minute walk to the metro the hotel is good situated. For 28 Rubles you are in a few minutes at the metro as well by bus. I was there 2 times. The first time i slept on the street side and that is very noisy. The 2nd time on the other more quiet side. There are several small shops within a few hundred meter where you can buy everything you need to eat and to drink. In the elevator area you can get free cold and hot water. Unfortunately in my standard room, even it is written on this website, there is no climate control and the rooms are full in the sun and can become extremely hot. For the ladies: there is no hair fohn!
The first time the internet in the room was perfect, the second time it did not work at all.

Room Tip: try to book not at the street side.
See more room tips
  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with clever-hotels.com

Helpful?
3 Thank Zhanhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Astrus

Property: Hotel Astrus
Address: Leninskiy Av., 146, Moscow 119526, Russia
Region: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #79 of 310 Hotels in Moscow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Astrus 3*
Number of rooms: 510
Official Description (provided by the hotel):
The hotel is located in 15 minutes of driving from the airport Vnukovo. The proximity of highways - Leninsky Avenue and MKAD - will allow you to reach the hotel in the shortest terms from any other airport or station. "Astrus" - an excellent hotel in the environmentally friendly district of Moscow. COMFORTABLE REST In the hotel Astrus - the Central Tourist House, all conditions for comfortable pastime are created. You can be engaged in working affairs, without leaving comfortable and cozy numbers. Telecommunication, roomservice and wireless Wi-Fi Internet is always at your service. BUSINESS ACTIONS For the organizers of the business actions we bring to attention conference rooms of the hotel "Astrus", the Central Tourist House, as a modern and functional platform for the organization and carrying out the congresses, trainings, meetings and press conferences. You can always celebrate sign events at restaurants and banquet rooms of hotel. ... more   less 
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