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“Great surprise and good service”
Review of Aquamarine Hotel

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Aquamarine Hotel
Ranked #15 of 323 Hotels in Moscow
Certificate of Excellence
Sydney, Australia
Level 6 Contributor
362 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
“Great surprise and good service”
Reviewed 4 August 2014

We stayed here for 3 nights when we arrived in Moscow. This is a fairly new hotel with very comfortable rooms. The rooms are well furnished and have good AC which you need in summer in Moscow.
Wifi is free and pretty good, there is a smallish gym downstairs and spa. We ate breakfast in the restaurant which had a reasonable selection of foods although no expresso coffee was available.
The staff at reception are very helpful and speak good English. There is also a bank cash machine in the reception area where you can change US$ into roubles.
The hotel is in a quiet location, a street from one of the canals and a 5-10 minute walk from a pedestrian area where there are some nice restaurants. It is about 15-20 minutes from Red Square.
We were pretty impressed with tho hotel and would recommend it.

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Go55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquamarine2010, Guest Relations Manager at Aquamarine Hotel, responded to this review, 28 September 2014
Dear Go55,
Thank you for taking the time to share your comments on Tripadvisor. com. We are very glad to know, that our hotel met your expectations.
Thank you for your great comments about the hotel location and provided services and facilities.
Bust first of all thank you for your kind comments about our team. It is the best motivation for us in our work.
Looking forward to welcoming you back at Aquamarine Hotel

Kind Regards,
Alexandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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593 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
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  • Any
English first
melbourne
Level 4 Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 July 2014

Nice hotel handy to all the attractions. We walked eveyrwhere from here.. Underground metro is nearby. Breakfasts were good. Dined in dining room in evening, all good !! Would recommend this hotel to anyone planning on travelling to Moscow.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank marilyn w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquamarine2010, Guest Relations Manager at Aquamarine Hotel, responded to this review, 8 August 2014
Dear marilyn w,

Thank you for choosing to stay with us. It is our pleasure to hear that your experience was a positive one!
We are very pleased to know that Aquamarine Hotel met your expectations. Thank you for your kind comments about hotel location and Topaz Restaurant service. Your comments are the best motivation for us in our work.

We look forward to welcoming you back at our hotel!
Kind regards
Alexandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Israel
Level 4 Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 July 2014

This hotel us a good 4 star hotel. Modern decorated, Excellent location 3.5 kilometers from the red square, new rooms and a very .good breakfast with eggs cheeses and vegetables. HIGHLY RECOMMENDED :-)

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liron078
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquamarine2010, Guest Relations Manager at Aquamarine Hotel, responded to this review, 8 August 2014
Dear Liron078,
Thank you for choosing to stay with us. It is wonderful to hear that your experience was a positive one!
We are very pleased to know that Aquamarine Hotel met your expectations. Thank you for kind comments about Buffet breakfast and hotel rooms.
Your rating is the best motivation for us in our work.

We look forward to welcoming you back at our hotel!
Kind regards
Alexandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge
Level 4 Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 June 2014 via mobile

The hotel is in a quiet spot, about a 15 minute walk from the Metro (orange or green line) and 25 from Red Square. All of the staff spoke English well and were very helpful. The room was clean, although it smelled very faintly of smoke at first despite being a nonsmoking room. WiFi is included and worked well for me. The main negative for me is that the windows didn't open.

Stayed June 2014, travelled on business
Helpful?
Thank kingskot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquamarine2010, Guest Relations Manager at Aquamarine Hotel, responded to this review, 4 July 2014
Dear kingskot,
Thank you for taking the time to share your comments on Tripadvisor.com. I am very glad to know, that our hotel met your expectations. Thank you for your great comments about the hotel team and location. And also thank you for your comments concerning the room windows, because we really do have some number of rooms with closed windows. That is why for the future bookings you are kindly requested to inform us about your preferences to make your stay completely comfortable.
We look forward to welcoming you back in our hotel!

Kind regards,
Alexandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Murray Bridge
Level 4 Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 June 2014

Not 5 Star but very comfortable, meals and service very good. Reception staff could not have more helpful with every request. A very good stay. Easy walking distance from St Basil's and each of the two nearby canals. Red Square not too far either.

Room Tip: Any would be ok
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquamarine2010, Guest Relations Manager at Aquamarine Hotel, responded to this review, 4 July 2014
Dear Barwen,
Thank you for choosing to stay with us and for taking your time to post your feedback on Tripadvisor.com. It is wonderful to hear that your experience was a positive one!
We are very pleased to know that Aquamarine Hotel met your expectations. Thank you for kind comments about our staff. It is the best motivation for us in our work.
We look forward to welcoming you back at our hotel!

Kind regards,
Alexandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashbourne, United Kingdom
Level 6 Contributor
231 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
Reviewed 19 June 2014 via mobile

First time in Moscow for me, and needed a good quality hotel in a central location.

A short walk from the railway station directly from the airport, I found the place fairly easily.

Modern and clean, and importantly really peaceful as others have noted. Room was very clean and has all the necessary things in a modern hotel. The price of the room is also OK for a city that has some crazy room prices.

About a 5 minute walk to the closest metro station, and maybe 10-15 minutes to Red Square and other famous sites.

The service and food are good, but the prices are very high.

I would certainly stay here again, but would choose to eat out in any of the numerous good food places.

Stayed June 2014, travelled on business
Helpful?
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquamarine2010, Guest Relations Manager at Aquamarine Hotel, responded to this review, 4 July 2014
Dear mclachlan4321,
Thank you very much for taking the time to post your feedback at Tripadvisor!
Hotel team is really pleased to hear that Aquamarine was a good place to stay and you enjoyed hotel quality and location, our services and food. We highly appreciate your positive comments and will be glad to welcome you again.

Kind regards,
Alexandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 June 2014

I stayed here for 3 nights, and was very comfortable. The room was fine, decent quality breakfast, very helpful reception, and brilliantly located for the office and also all the touristy goodies I wanted to see in the very limited time I had.
Most of the clientele were business folks like us, we didn't see many holiday makers as such, so if we'd been after making new friends and sharing tourist experiences we'd have been disappointed. Highly recommend it, not least for the pick up service from the airports which was great.All of the staff were super helpful and friendly, and the checkout was swift and efficient.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank doodoo999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquamarine2010, Guest Relations Manager at Aquamarine Hotel, responded to this review, 4 July 2014
Dear doodoo999,
Thank you very much for taking the time to post your feedback at Tripadvisor!
It is our pleasure to know that you have high appreciated our standards and hotel facilities. We shall continue to do our outmost to meet the expectations of our guests.
Thank you for kind comments about our team. It is the best motivation for us in our work.
Looking forward to welcoming you back at Aquamarine Hotel.

Kind Regards,
Alexandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aquamarine Hotel

Property: Aquamarine Hotel
Address: Ozerkovskaya Emb., 26, Moscow 115184, Russia
Region: Russia > Central Russia > Moscow > Zamoskvorechye
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #15 of 323 Hotels in Moscow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Aquamarine Hotel 4*
Number of rooms: 159
Official Description (provided by the hotel):
A stroll away from the Kremlin, Tretyakov State Gallery and close to the main Exhibition centers the new Aquamarine Hotel is the ideal address for Business and Leisure in Moscow. The hotel is perfect for the needs and lifestyle of the modern businessman and business woman. The 159 exquisite rooms and Suites are equipped with the latest multi-media technology and offer state-of-the-art business services. The guests can enjoy gourmet meals at the Topaz restaurant or light snacks at the Ruby Bar. For relaxation hotel offers the Fitness Centre including a steam room and a variety of massages, full SPA facilities with exclusive cosmetic products. The Aquamarine hotel is your new place to be in Moscow for Business and Pleasure! ... more   less 
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