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“5 stars”
Review of Lotte Hotel Moscow

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Lotte Hotel Moscow
Ranked #1 of 331 Hotels in Moscow
Certificate of Excellence
Reviewed 11 January 2014

We had 2 nights in this hotel, what can I say- it was just perfect. It is expensive though, but we had the best service and our room was highly equipped. We liked everything there, its location was perfect, the bar and restaurant were excellent too. We really loved this hotel!!!

  • Stayed: January 2014, travelled as a couple
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Thank RogDog321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 January 2014

There are an increasing number of luxury hotels in Moscow, but for us, Lotte has been our clear favorite. The rooms are luxurious, the hotel public spaces beautiful, and service in the rooms excellent (housekeeping turned around our requests in minutes). The public breakfast at the Les Menu restaurant had dozens of hot and cold choices. The fitness center and pool is quite good too and gave our son some fun on New Years Day. The prices are a bit high - $10 cokes, $20 juices in the minibar - but that goes with Moscow. Definitely the place we will stay in Moscow again.

Room Tip: Some of the higher rooms have very good city views. Worth asking about this as even some of the nic...
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  • Stayed: December 2013, travelled with family
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2  Thank NYC_i-banker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2013

This hotel has the best staff I have ever encountered. From the doorman to the manager, all members of the staff are professional, caring, attentive, pleasant, and very competent. The rooms are very comfortable with amazing beds and pillows. The drapery very effectively cuts out all light so it is much easier to adjust to time differences. The public areas are beautiful and the food is excellent. I cannot recommend this hotel highly enough.

Room Tip: The view from the front rooms are amazing.
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  • Stayed: December 2013, travelled on business
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4  Thank LaurieSouth2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2013

Until we got to Moscow we had not heard of Lotte Hotel chain. This hotel is part of LHW, hence the reason for choosing it. We were pleasantly surprised. The hotel is in the central part of Moscow and is very modern in every sense of the word. We were given an upgrade which was nice and the room was very spacious and comfortable. The bathroom is fantastic and the amenities first class. The staff on the whole are very attentive but at times, may be due to language issues, did not always know what we wanted. Nevertheless a very pleasant hotel.

Room Tip: Naturally rooms with a view are always desirable.
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  • Stayed: June 2013, travelled as a couple
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2  Thank Eaa1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2013

the spa-package and it was a good decision. - Mandara-SPA is one of the best in Moscow. Everything is good for 5 stars hotel - professional staff, big clean room, very good breakfast, central location.
Very nice discovery - a bide, it was a pleasure to use it. And as additional good discovery - we can open the window, it's not usual for Moscow hotels.
And one small not-convenient thing - no mirrors at the elevators, a little strange.

  • Stayed: December 2013, travelled as a couple
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1  Thank VivanRaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2013

The Lotte Moscow is among the best hotels I've stayed in anywhere during years of international business travel. That makes it stand out even more in Moscow. My room was spacious, spotless, and well appointed. The bedding was very comfortable and the room was quiet, all quite conducive to getting a good night's sleep. I appreciated the combination of the rain shower and hand-held shower head in the bathroom, which also was spacious and immaculate. The selection at breakfast was outstanding and top quality, and a little different each of the three days I ate there. The staff were extremely professional -- attentive but not intrusive. All spoke at least serviceable English. Recently I stayed at another hotel in Moscow that gets very favorable TripAdvisor reviews, but the Lotte beats it hands down. You or your company do pay, however, for this luxury.

  • Stayed: December 2013, travelled on business
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2  Thank Dave014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2013

Here for just 2 nights on business and enjoyed the sumptuous surroundings of the Lotte Hotel The room was comfortable, am just glad I didn't find the drawerful of chocolate and nibbles until the morning of my departure - could have been a VERY expensive midnight snack.Breakfast in particular was outstanding, with a chef on hand to conjure up your every culinary request. If only I could have stayed longer.....

  • Stayed: September 2013, travelled on business
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2  Thank JANEYA_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lotte Hotel Moscow

Address: Novinskiy Blvd, 8/2, Moscow 121099, Russia
Phone Number:
Region: Russia > Central Russia > Moscow > Arbat
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 331 Hotels in Moscow
Price Range: £292 - £455 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Moscow 5*
Number of rooms: 300
Official Description (provided by the hotel):
The luxurious Lotte Hotel Moscow located on Novinskiy Boulevard in the very heart of Moscow was opened in September 2010. The hotel offers 300 spacious standard rooms and suites, the largest Royal Suite in the city and two splendid restaurants - OVO progressive Italian cuisine restaurant, managed by Carlo Cracco - a Michelin holder and world-famous restauratuer and chef, and MEGUmi, a modern Japanese restaurant. Lotte Hotel Moscow also boasts six conference halls capable of accommodating banquets and business events of any size and format, an innovative Executive Club Floor, a three-level underground parking facility, and a state-of-the-art fitness center and pool. The world-famous Mandara Spa combines the ancient Balinese spa traditions with the latest achievements of the Elemis and Bellefontaine cosmetics lines. As a part of The Leading Hotels of the World, the largest luxury hotels & resorts collection, Lotte Hotel offers a wide range of top-level facilities joined with outstanding client-oriented service. ... more   less 
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