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“perfect for the non-Russian speaking world traveller”

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InterContinental Moscow Tverskaya Hotel
Ranked #13 of 315 Hotels in Moscow
Certificate of Excellence
London, United Kingdom
Level Contributor
77 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“perfect for the non-Russian speaking world traveller”
Reviewed 26 August 2014

As one would expect from the InterContinental Hotels group, the Moscow site is well laid out, close to the main attractions for tourists as well as the business and government districts, and staff are able to cater in different languages efficiently. The rooms are in good condition as is the furniture, and there is a large selection of Russian and non-Russian food at the breakfast buffet. The spa is clean and neat and warm, while the gym, is typical of a hotel gym with a selection of treadmills and a few workout machines.

I've travelled the world but never to Russia before and staying at the Intercontinental felt like a secure base from which to explore the city. Other so-called 'five star' hotels in Russia were not quite up to the same standard.

  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliaPetrenko, Front Office Manager at InterContinental Moscow Tverskaya Hotel, responded to this review, 27 August 2014
Dear Valued Guest,
Thank you for sharing such a great feedback about our hotel!
We are very exited to read that you enjoyed our service and hospitality as our first time stayer.
Hope we will get a chance to see you soon again and deliver memorable service for you, your friends and family.

Looking forward to welcoming you again!
Best Regards
Elena Oganesyan
Front Office Manager
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895 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Any
English first
Tel Aviv, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 August 2014

We spent 4 fabulous days on holidays. Very good location. The staff is great, very kind and helpful, especially in the lounge. The chef concierge is very knowledgeable and ready to help (ballet, restaurant were good recommendations). Breakfast is really enjoyable and food is good.
Highly recommended for a stay in Moscow.
Isabelle/Eli

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank Isabelle E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review, 22 August 2014
Dear Isabelle E,

Another headline and comment that simply made our day!
Thank you so much for taking the time to share your feedback from your recent stay with the community here on Tripadvisor.

I was happy to read your feedback and that you enjoyed your interactions with our colleagues - this is what we are aiming to do and it's brilliant to see that we succeeded.
Thank you for your warm words about the interactions with our Chief Concierge. Artyom and his team are putting so much passion to share best tips on discovering the city for our guests.

Thank you again for your feedback and of course for staying with us - we are looking forward to welcoming you back!

With best regards,
Julia Petrenko
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 August 2014 via mobile

One of the best hotels in Moscow, looks like was recently refurbished to a very high standard. Location is superb with close to metro stations Tverskaya and Mayakovskaya and also not too far from the train station Belorusskaya (connection with Sheremetyevo airport).
Breakfasts were also very good with amazing pancakes and very wide selection of products. The quality of the products was also high. Personnel attentive and polite.

Stayed February 2014, travelled on business
Helpful?
Thank Supertourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review, 17 August 2014
Dear “Supertourists”,

Thank you a lot for your positive feedback about experience of staying at the InterContinental Moscow Tverskaya Hotel.
We are very glad to hear that you were happy with our central location and proximity to the main sighstseeings of Moscow, as well as with our breakfast variety and service.
Thank you for such kinds words about the overall service.
Please, do choose InterContinental Moscow Tverskaya again and we will do our best to keep up to the promises of being true InterContinental.

We are looking forward to welcoming you again.
Julia Petrenko
Executive Assistant Manager
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Zurich, Switzerland
2 reviews
Reviewed 3 August 2014

Great location, super friendly stuff, nice rooms. Delicious breakfast and very friendly breakfast restaurant manager & her team, very professional! Free wifi, very clean rooms, free mini bar. We always stay at this hotel during our business trips.
One thing to improve- lobby food menu (it was overpriced and not good food quality (the noodles soups menu) -need to change please!
Otherwise - excellent hotel with a great service and stuff!

Room Tip: Tverskaya street side has great view over Moscow streets but noisy from the traffic. The side rooms...
See more room tips
  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Lina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review, 12 August 2014
Dear Lina W ,

Thank you for sharing your kind review InterContinental Moscow Tverskaya.
We are delighted to learn that you had such a pleasant stay with us.
Great to hear that you have our breakfast service and its the full variety.
Thank you for sharing the comment on the lobby food menu, this have been shared with our Chef.
Sincerely hope to see you again and again with us.

With best regards,
Julia Petrenko
Executive Assistant Manager
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Miami
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 July 2014

Excellent location. Superior young and very reliable staff. Brand new hotel. Unforgettable service thank to the Best Executive Lounge Manager Ms. Nadezhda. Incredible Management and very serious staff who is always eager to please the customers. I wish all Intercontinental would have this management and staff. All has to go to this hotel if you go to this incredible and magic city, Moscow.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Drtoka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review, 1 August 2014
Dear Drtoka,

Thank you very much for your stay with us at the InterContinental Moscow Tverskaya Hotel and for sharing your feedback.
We were very happy to read that you enjoyed your time with us so much.
Great to hear that our Club Lounge team led by Nadezhda has been so supportive and provided you such an unforgettable service.
Thank you for the compliments to the Club Lounge team, your kind words were shared with Nadezhda and her team, a lot of happy smiles in the hotel.
Please keep us informed about your stays with us.
We are looking forward to welcoming you back during your next trip to Moscow.

With best regards,
Julia Petrenko
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States of America
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 July 2014

I would recommend this hotel. Good location. We had some issues there but management quickly resolved. Need improve: concierge service, internet service, mini bar is free but limited.
We enjoyed the hotel services. Breakfast was good. Excellent spa.
Thinking to come back next year.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank b b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review, 1 August 2014
Dear b b,
Thank you very much for staying with us in Moscow recently and for taking the time to share comment about it here on Tripadvisor.
We appreciate your comments and while I am happy to see that you enjoyed some features of the hotel, but of course I see that the hotel can improve as well.
That is something that we will continue working on for the benefit of our guests and in line with the promise of our brand.
We are very much looking for your next stay with us.
Kindest regards,
Julia Petrenko
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tokyo, Japan
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 July 2014

An amazing hotel! This hotel was an absolute pleasure to stay in. After two weeks on the Trans Siberian it exceeded my expectations. Staff were extremely friendly and helpful. They helped when we needed to check transfers and they made sure we were picked up on time. Situated up the road from Red Square, close to a few metro stations, this hotel is in a prime location. Rooms were clean, well decorated and the beds were extremely comfortable. Food was exquisite and they catered well for my food allergies. I would not stay anywhere else when in Moscow.

Room Tip: Higher up offers nicer views.
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  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank KGTeacher82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review, 28 July 2014
Dear KGTeacher82,

Thank you very much for staying with us at the InterContinental Moscow Tverskaya and thank you for sharing feedback.
We were very happy to read that you took the advantage of our central location whilst discovering the sights of Moscow.
Thank you for your comments about friendliness of our team, great to hear that you have enjoyed interactions with our team from check-in to the restaurant.

We certainly look forward to welcome you back.

With best regards,
Julia Petrenko
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Moscow Tverskaya Hotel

Property: InterContinental Moscow Tverskaya Hotel
Address: Tverskaya St., 22, Moscow 125009, Russia
Phone Number:
Region: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 315 Hotels in Moscow
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Moscow Tverskaya Hotel 5*
Number of rooms: 203
Official Description (provided by the hotel):
Moscow's latest five-star hotel, located on the main street of the Russian capital, within easy reach of all important business and cultural venues in this exciting city. The hotel features 203 beautifully appointed rooms and suites that give give a distinctly residential feeling. Chekhonte restaurant serves food prepared to traditional Russian recipes, served in a new, modern presentation. P-Square Bar's motto is "Chocolate by Day, Martinis by night" and it is the perfect place for meeting friends or simply to hang out with good music and great drinks.InterContinental Spa will help you to relax and rejuvenate after a busy day in Moscow with brilliant treatments in an energizing atmosphere. ... more   less 
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