We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Option for Good Connectivity”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Novotel Moscow Centre
Ranked #51 of 326 Hotels in Moscow
Reviewed 3 February 2014

Being in close proximity to a Metro station, this hotel allows the guests to travel easily across the city. Good facilities and rooms, however I preferred the washroom to be little more spacious. The breakfast options were nice, and not much for vegetarians if you choose to have lunch or dinner in the hotel.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kaushal_mehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this reviewResponded 11 February 2014

Dear Guest!
Novotel Moscow Centre team thank you for taking the time for writing your opinion about your stay with us. We are glad that you enjoyed hotel's location and comfort of rooms. As for bathroom we have done some renovation works and we have changed baths to glass showers. We hope that this changes let our guests to feel more comfortable.
Regarding the restaurant menu I would tell that we don't have special menu for vegeterians but we offer to try our balanced menu for those who cares about the health. If you are in our restaurant "Cote Azur" next time please don't hesitate to ask waitress or restaurant managers about your preferences and we will be happy to help you with your choice!

We hope to meet you soon in Novotel Moscow Centre!
My best regards and wishes!
Olga Merinova
Front Office Manager
Novotel Moscow Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,210)
Traveller rating
Traveller type
Time of year
Language
  • More languages

261 - 267 of 1,210 reviews

Reviewed 3 February 2014

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank BrianH77777
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this reviewResponded 4 September 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 1 February 2014

The hotel is very new and looks quite nice.

Nevertheless the price is over the top (maybe also due to the Interplastika trade show).
Because the rooms are very warm, only option to cool down is to turn the heating off.
In contrast to the rooms the lobby, bar and restaurant are really cold + every time the door opens there is a strong cold draft trough the whole place (design error).

The rooms are comfortable but the amount of warm water from the shower is limited.

Breakfast is good, staff is friendly.

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wilfried G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this reviewResponded 11 February 2014

Dear Guest!
Thank you for taking the time for writing your comments about your stay in Novotel Moscow Centre.
I have shared your comments with General Manager of the hotel as well as with all my colleagues. Please take our sincere apologizes for all inconveniences you got during your stay in the hotel. I regret that I haven’t got the opportunity to discuss it with you when you were still with us because in this case we could find a solution to make your stay more comfortable. We kindly ask you during your next stay not to hesitate to contact me directly if you have any questions so I will be able to find all our possibilities to meet all your expectations!

It will be a great pleasure for us to see you next time in Novotel Moscow Centre!
My best wishes and regards!

Olga Merinova,
Front Office Manager
Novotel Moscow Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2014

Booked this hotel several months in advance and paid up front: the hotel charged me twice on my credit card and having read so many negative things about customer service in Russia, I despairingly prepared myself for a marathon campaign to try and reclaim the money. But no need: I sent one email and the hotel immediately reimbursed the money with a full apology.
When I actually got to stay at the hotel everything went smoothly: very quick registration of visas, very helpful with restaurant reservations, a great selection of foods at breakfast and they arranged a taxi for a reasonable price to take me to Leningrad Station upon checking out. Bathroom was clean and in full working order - maybe that's not the case in all rooms but mine was fine.
It's not a luxury hotel but for a clean, comfortable & affordable option in a convenient location for central Moscow - I'd recommend it without hesitation.

  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Eyebrow_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this reviewResponded 11 February 2014

Dear guest!
Thank you for taking the time to share your opinion. We are glad that you liked staying at Novotel Moscow Centre. I have already shared your comments with my colleagues and all of us thank you for high rating to our service that we have provided for you.

We understand that nowadays the most valued asset is time and we care about the time of our clients that is why for us working quickly and effectively is the first priority.
We hope next time you are in Moscow you will choose Novotel Moscow Centre again! We will be glad to do as much as it’s possible for your comfort at the hotel.

My best wishes and regards,
Olga Merinova
Front Office Manager
Novotel Moscow Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2014

we only stayed 1 (short) night because our flight had a delay.

Positive:
The room was relatively big, with comfortable beds, flatscreen and WiFi
Really very near the international airport

Negative:
We found the bathroom was not that clean (ie. hair in the bathtub), the shower dripped (and bathroom was completely wet after washing)
Breakfast was very poor, little to eat and no fresh food (such as fresh fruits/juices etc)
The worse thing was the air: it constantly smelled like cigarette smoke everywhere, even in the room (!) - you need to switch off the air conditioning (so you can decide whether your room will be to cold / hot or instead be smelly)

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lucia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this reviewResponded 4 September 2014

Dear guest,
Thank you for sharing opinion about our hotel!
We are very glad that you found your room big and comfortable, we always try to improve all our hotel facilities.
Concerning your comments about poor variety of dishes on breakfast, please, do not hesitate to contact us with your preferences and wishes. Our Food and Beverage manager will appreciate your participating in improving breakfast menu.
Also, we hereby inform you that form 1-st July our hotel is fully non-smoking.
We hope to see you again in Novotel Moscow Centre hotel!
Yours sincerely,
Olga Merinova
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2014

Pros:
- Yes, location. Near subway. Gute Lage
- Friendly, helpful front desk staff. Nette Empfangleute.
- Rooms are reasonably priced, clean with decent beds.

Cons:
- poor bathroom. The stench out of our bathroom sewage was so vile, that we could use the facilities only very quickly. The shower head kept falling off.

- The meal /drinks costs are a joke - for example, a breakfast at EUR24 (USD33). This Novotel is definitely not a Ritz to demand such prices, and there are plenty of great dining-out - and breakfast options within a 5-10 min walk. So anyone who dines in the hotel must be a fool.

- The rest is ok for Moscow - but do not expect much. For example, a porter service is a fantastic luxury here. Though a plenty of idle guys are standing at every corner here - I guess, they are security or smth - nobody cares to help with heavy suitcases.

Will I come back here again?
Not likely - there are plenty of better stay options in this city.

Room Tip: The infrastructure is a dice game, where the odds are not on your side: though an overhaul has begun...
See more room tips
  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank travelbee2ooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this reviewResponded 4 September 2014

Dear Guest,
We would like to thank you for taking the time to share your opinion!
We are glad to know that you liked our location, staff service and rooms.
Concerning the price for breakfast, it depends on the big variety of dishes on Buffet. W eare glad to offer you the price 570 rubles for the light breakfast in our City-bar which includes a cup of coffee, juice and bakery.
We will be delighted to welcome you back at Novotel Moscow Centre on your future trips to Moscow.
Yours sincerely,
Olga Merinova
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2014

Exactly what you expect from the Novotel chain - helpful receptionists, well-equipped soundproof room, all facilities in perfect working order, everything tidy and shiny. Not a luxurious hotel (and not pretending to be), it is a quiet harbor inside the new Babel called Moscow.
Location is perfect if you use Metro.
Breakfast is not included in the fee. I tried it and can say it was kinda boring. If you prefer to eat elsewhere, you can spend your $30 on something more interesting. Try one of the coffehouses around the corner or across the road!

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Eli1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMoscowCentre, General Manager at Novotel Moscow Centre, responded to this reviewResponded 11 February 2014

Dear Guest!
Thank you for your comments about you stay in Novotel Moscow Centre. We are glad to have met your expectation!
I have shared your opinion about breakfast with my colleagues from hotel restaurant "Cote Azur". They will try to review it again. We try to pay attention with every guest’s opinion that is why I would kindly ask you to give me more details about what you would prefer to have for a breakfast?

Novotel Moscow Centre is situated in perfect location for our guests. It’s quite easy to get to any point of the city, because there are two metro stations very close to the hotel. If you prefer private transport, we will glad to call the taxi for you. For the breakfast, lunch or dinner there are also some cafes and restaurants where you can go. Feel free to ask our reception team and we will be happy to advise you some places.

We hope to see you soon in Novotel Moscow Centre!
My best regards and wishes!
Olga Merinova
Front Office Manager
Novotel Moscow Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Moscow hotels
Presnensky
Novotel Moscow City
Novotel Moscow City
#21 of 326 in Moscow
1,293 reviews
Zamoskvorechye
Ibis Moscow Centre Bakhrushina
Show Prices
Show Prices
Show Prices
Zamoskvorechye
Mercure Moscow Paveletskaya
Arbat
Mercure Arbat Moscow
Mercure Arbat Moscow
#6 of 326 in Moscow
1,566 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Moscow Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Moscow Centre

Address: Novoslobodskaya St., 23, Moscow 127055, Russia
Region: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#39 Family Hotel in Moscow
#43 Luxury Hotel in Moscow
#75 Business Hotel in Moscow
Price Range: £42 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Moscow Centre 4*
Number of rooms: 255
Official Description (provided by the hotel):
The Novotel Moscow Centre is a 4 star hotel ideal for your next business trip or holiday in Moscow. Guests enjoy the benefit of six conference rooms, WiFi internet, a restaurant serving Mediterranean cuisine, two bars and free parking. Unique architecture and interior design create a signature feeling of space enhanced by contemporary decor and modern facilities. 15 minutes from the Kremlin and 30 km from the international airport with a Metro station onsite. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Splitty, Agoda, TripOnline SA, Expedia, Hotels.com, Evoline ltd, HotelsClick, Ebookers, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Novotel Moscow Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Moscow Centre Hotel Moscow
Accor Moscow Centre
Moscow Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing