Our family of 5 (2 rooms) spent the first 4 nights of our trip here. The hotel is beautiful, well-located and the customer service was excellent. You can walk to Red Square and all the major sights of the city.
When visiting Moscow, it is very nice to stay at a hotel where the staff all speak English. Once you leave the hotel, that is not the case. It really makes things a lot easier as far as planning your day.
We was so impressed with the customer service. For example, during our first night staying there, I woke up at 3:00 am due to jet lag and could not sleep. I decided to go to the gym to run on the treadmill. Being that it was the middle of the night, there was no one else in the gym and the temperature was a very warm. After I began working out, an employee came in to crank up the air conditioning. I did not even have to ask! Within 10 minutes, it had cooled down. I really appreciated this very nice gesture.
The breakfast buffet was very good and the waitstaff were very attentive. Front desk staff were very friendly and helpful. We would definitely stay here again, especially now that they have free Wifi in the rooms.
Also, we really appreciated that the staff all speak English. It would really be a lot more difficult to get around, buy tickets and plan your outings without their help.
- Official Description (provided by the hotel):
- Experience the Moscow Marriott Royal Aurora hotel. It`s the only hotel in Russia provides a butler service to all guests. This luxury Moscow hotel in city center is the perfect base to explore everything this metropolis has to offer. With 232 guest rooms and suites, all day dining Aurora restaurant, famous for Sunday brunches, Polo Club restaurant, the original steak house in Moscow, you will have precious memories of your visit. The lobby bar is an ideal place both for an internal drink or a meeting with business partner. The event management team in Moscow Marriott Royal Aurora hotel has a high level of expertise in ensuring the smooth running of any event. There are 6 meeting rooms, 580sqm of total meeting space in the hotel. Moscow Marriott Royal Aurora hotel offers popular service - outside catering. The hotel is few minutes away from historical places of interest such as Red Square, Arbat street and most popular shopping centers: TSUM and GUM. Warm and welcoming service coupled with fantastic amenities make us a unique Royal hotel in Moscow city center. ... more less
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- Also Known As:
- Marriott Moscow
- Moscow Marriott