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“Traditional”

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Hotel Metropol Moscow
Ranked #11 of 310 Hotels in Moscow
Certificate of Excellence
Kuwait
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Traditional”
4 of 5 bubbles Reviewed 17 January 2014

A very nice traditional hotel with traditional corridors and rooms. A nice experience the traditional way. They have an excellent restaurant. Very nice staff. Central location and close to kremlin and red square, shopping areas,..

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank ambialex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review, 20 January 2014
Dear Guest,

Thank you for taking the time to share your impressions of your recent stay at the Metropol Hotel Moscow! I'm glad to know that you enjoyed the hotel's central location, the restaurant and our staff.
I hope to have the pleasure of seeing you again soon at the Metropol Hotel Moscow.

Kind regards,
Julia Peretrukhina
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,793 reviews from our community

Traveller rating
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1,068
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (171)
Date | Rating
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English first
Bucharest, Romania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 January 2014

Amazing hotel with great design.I would sey that the location of the hotel is good. I loved the russian atmosphere , the staff was so friendly and even tho I had a lot of questions they answered them with pleasure. Really delicious breakfast. Clean and comfortable. I would definitely come back here.

  • Stayed August 2013, travelled as a couple
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Helpful?
1 Thank Bogdan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review, 14 January 2014
Dear Mr. Bogdan,

Thank you for taking the time to write and post your review. I am very pleased to read that you enjoyed your stay including the service from our wonderful staff, Russian atmosphere, our location, breakfast and hotel's design. It will be my pleasure to share your comments with our team
Looking forward to welcome you back soon!

Kind regards,
Julia Peretrukhina
Guest Relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lerici, Italy
1 review
5 of 5 bubbles Reviewed 11 January 2014

We stayed at this hotel for a couple nights and we really enjoyed it. Rooms are very spacious and clean, and rates are good as well.
Anna, the concierge, helped us to the discover the city with wise tips and walked us through the history that is behind this ancient hotel. Can you imagine that Lenin and Mao Tze-tung were sleeping there? Anyhow, our staying was very pleasant, I would definitely go back right away! And thank you Anna, it was very kind of you to show us around and also the places you told us to go were very cool!
Hope to be back soon.
Carlo

  • Stayed January 2014, travelled with friends
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank carlo s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review, 13 January 2014
Dear Mr. Carlo,

Thank you very much for taking the time to write such a warm review in recognition of Anna's efforts. She was thrilled to have a review dedicated to her! It is always enjoyable when our guests recognize our efforts, thank you!
I sincerely hope that you will have the opportunity to come and visit us and perhaps meet Anna personally.

Kind regards,
Julia Peretrukhina
Guest Relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 January 2014

The beautiful building, the excellent location and the wonderful staff - this is the best combination for a pleasant hosting. A great view from the room windows. With the breakfasts in the beautiful hall and the great Russian atmosphere we felt like the royal family. Everything at this hotel reminds you that you have the best service .The Bolshoi theatre is 3 min. from the hotel, the important and historical places to visit in Moscow are around the hotel. The metro is near, the shopping of the best brands is near and of course the restaurants. We expect to come and stay again.

Room Tip: The rooms with the view to the theatre square.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Genya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review, 10 January 2014
Dear Guest,

I would like to thank you for your kind comment on Tripadvisor, regarding your stay at the Metropol Hotel! I'm delighted to read that you had a wonderful time among us and that you appreciated the location, view from your room, breakfast, Russian atmosphere and our service. We always try to do our best to make sure our guests have the best experience and it is a great honor to read that you "felt like the royal family" while staying with us.
I hope to have a pleasure of seeing you again soon at the Metropol Hotel Moscow!

Kind regards,
Julia Peretrukhina
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Udaipur, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 January 2014

my husband and i stayed here for 3 nites and the hotel was simply fantastic....v were upgraded whn v checked in to this beautiful suite overlooking bolshoi ...v truly enjoyed our breakfast in spectacular room both service and staff were fantastic....and location is too good to b true...whnever back to moscow i will definately stay here

Room Tip: u gotta take the breakfast buffet
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rankasej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review, 10 January 2014
Dear Madam,

I would like to thank you very much for your kind comment on Tripadvisor, regarding your stay at the Metropol Hotel! I am delighted to know that you and your husband had a fantastic time with us! I'm thrilled to read that you enjoyed hotel's location, your suite overlooking Bolshoi Theatre, breakfast, our staff and our service.
I hope to have a pleasure of welcoming you again soon at the Metropol Hotel Moscow!

Kind regards,
Julia Peretrukhina
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ulverston, United Kingdom
1 review
5 of 5 bubbles Reviewed 2 January 2014

We just returned from a 2 night stay at the Hotel Metropol in Moscow for New Year. Myself and best friend (both girls) went to experience Moscow for the New Year and we could not have picked a better hotel for both location and picturesque setting. The service of the hotel was first class and the hotel (still decorated from Christmas) was beautiful. I don't think the reviews on this site really make it clear how close to red square the hotel actually is, you are literally on the doorstep of both The Kremlin and Red Square.

No doubt in my mind would I book this hotel again if I was visiting Moscow. If you are in two minds whether to visit, do it, you won't regret it. We didn't speak a word of Russian but found everyone so helpful and very friendly.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlotte F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review, 10 January 2014
Dear Madam,

I would like to thank you very much for your kind comment on Tripadvisor, regarding your stay at the Metropol Hotel! I am delighted to know that you and your friends had a fantastic time among us! I'm thrilled to read that you enjoyed our location, our staff as well as our service. We always try to do our best to make sure our guests have the best experience while staying with us and it is a great reward to read that for you, "the service of the hotel was first class ".
I hope to have a pleasure of seeing you again soon at the Metropol Hotel Moscow!

Kind regards,
Julia Peretrukhina
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlisle, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 January 2014

Amazing hotel from the friendly, helpful staff to the food to the decoration. They go all out for Christmas and the hotel inside and out is beautifully decorated, would definitely recommend it if you are visiting around the Christmas period. The staff were fantastic, nothing was too much and they helped us with advice on transport and even managed to get us tickets to see the Nutcracker. It's so convenient for Red Square and the Metro and even though it's on the corner of a main road you don't hear the noise. We had a superior room which had lots of room, was clean and a king size bed each. We had room service breakfast which was brought to us on time and the food was delicious. The only thing we didn't have time to try was the pool and sauna. Would definitely recommend a stay here, even if it is just for a treat one night during your trip.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 7JoJoR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review, 10 January 2014
Dear Guest,

Thank you for taking the time to leave a review of your recent stay at the Metropol Hotel. I am very pleased to read that we exceeded your expectations and how highly you valued the staff and service during your stay. It is also a pleasure to hear how much you enjoyed our Christmas and New Year decorations, your room and room service breakfast.
It will be my pleasure to share your comments with our team and I look forward to welcoming you on your next visit.

Kind regards,
Julia Peretrukhina
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Metropol Moscow

Property: Hotel Metropol Moscow
Address: Teatralny Proezd, 2, Moscow 109012, Russia
Phone Number:
Region: Russia > Central Russia > Moscow > Red Square & Kitay-gorod
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Moscow
#3 Family Hotel in Moscow
#7 Business Hotel in Moscow
#11 Luxury Hotel in Moscow
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Metropol Moscow 5*
Number of rooms: 388
Official Description (provided by the hotel):
The luxurious five-star historical hotel in the very heart of Moscow. Maximum proximity to the main sightseeings of the city: Bolshoy Theatre, TSUM, GUM, Red Square and others. The incredible beauty of the exterior of the building.'Metropol' Hotel is a hotel-museum with 800 units of antiques in halls and suites. One of the most beautiful restaurants of the city - 'Metropol' restaurant - is located here. ... more   less 
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Also Known As:
Metropole Hotel Moscow
Metropol Hotel Moscow

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