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“Amazing Luxury hotel !!!”

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Hotel National, a Luxury Collection Hotel
Ranked #18 of 313 Hotels in Moscow
Certificate of Excellence
Moscow, Russia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Amazing Luxury hotel !!!”
Reviewed 16 January 2014

Awesome luxury hotel in Moscow !!!
Almost all attractions are very near to this hotel !!!
this hotel got just 3 minutes to Red square !!!
I spend 2 days in that hotel !!!
This hotel is also in moscow history !!!
Awesome Services and great place to stay in moscow !!!
I m highly recommend this hotel !!!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drarunmd92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina M, General Manager at Hotel National, a Luxury Collection Hotel, responded to this review, 7 February 2014
Dear guest,

Thank you for taking the time to write such a wonderful review of our hotel.

I am glad to read that you have enjoyed our service and facilities and it is very much appreciated to see this feedback. As I always do, I have shared your kind words with my team who make this all happen.

Sincerely,

Marina Migalenko
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (214)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Sydney, New South Wales, Australia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 January 2014

As close as you can get to Red Square - we watched the NYE 2013 fireworks from the hotel lobby so we could avoid the crowds! An easy walk from all the other main attractions too.
Beautiful historic hotel and brilliant service. The highlight for us was the exceptional service from the concierge Marina whose enthusiastic and thoughtful recommendations were always spot on.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gabrielle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina M, General Manager at Hotel National, a Luxury Collection Hotel, responded to this review, 22 January 2014
Dear guest,

Thank you very much for your review. I am delighted that you have chosen Hotel National, a Luxury Collection Hotel as a place to spend your New Year's Eve.

It is always good to know that our service has been at the level of your expectations and you especially have appreciated advices of our concierge Marina. I will make sure to pass your comments to her.

We are looking forward to seeing you again soon.

Kind regards,

Marina Migalenko
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wyoming
Level Contributor
165 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 14 January 2014

You should read the other glowing reviews as well for details about the hotel. So many good things have been said about the National that I am not going to try to say the same superlatives in a different way.

Really this was an excellent hotel in an excellent location. All the staff was good, the desk staff had good English, the concierge staff was very helpful and with good English too.

Our room was clean and well equipped. The staff complied with our requests in a timely manner, altho they did send our bottled water to the wrong room once, a quickly corrected minor problem.

We too avoided their spendy breakfast and went to the nearby McDonald's instead. There is also a Dunkin Donuts, ! :), and other food in the nearby underground shopping center.

Be sure to have the concierge tell you which nearby subway line to ride that has the wonderfully decorated stops. Each one is different and artistically delightful. We did the full circle on this line and it took us about 3 hours, but you could do it in less, especially if you don't take a lot of photos.

Exit the National's front door, turn left to the corner, turn left again and look for the "bahk" sign in my photo. Here is a reliable ATM. If you are after hours, find the key reader by the door, slide your debit/credit card and the door will unlock for you. You will pass this "bahk" on your way to McDonald's.

The weather was cold and rainy when we were in Moscow but we still enjoyed our trip very much, in no small part thanks to the Hotel National. We cannot recommend it highly enough.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maurice95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina M, General Manager at Hotel National, a Luxury Collection Hotel, responded to this review, 22 January 2014
Dear guest,

Thank you very much for taking your time and for sharing with us your experience in Moscow and at the Hotel National, a Luxury Collection Hotel.

I am very happy to know that you have enjoyed your stay with us, especially our service and the room you had.

Thank you for your detailed review and hope to see you again soon!

Kind regards,

Marina Migalenko
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
148 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 13 January 2014

We spent 5 days in Moskow at Hotel National. It has teh best location a tourist coudl wish. It is literally at 3minute walk from the Red Square. The hotel is part of Moskow's history and it is an amazing experience itself. Ellegant indoor areas, large rooms, excellent services. Breakfast is amazing. The stuff is friendly and willing to help, even though, as minus, most of them speak no or little English. For foreign tourists, this could be a little inconveninet, however overcome by the willing to help. Swimming pool is reasonably large, but do not expect olympic size. Guests staying there during special events in the Red Square should expect security checks in the surrounding streets and difficulties in finding taxis nearby. On the negative side, I found out that the menu prices for certain drinks at the lobby bar were lower than what they were actually charging. They oferred a discount to correct the situation, however I was a little dissapointed. I dis not expect such error at a luxury collection hotel.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Romulanix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina M, General Manager at Hotel National, a Luxury Collection Hotel, responded to this review, 16 January 2014
Dear guest,

Thank you very much for your recent stay at our hotel and for your detailed review.

I am glad that you have enjoyed your stay at the hotel, but I am really sorry to hear that you have had this absolutely unacceptable situation at the lobby bar. We will take a note and make sure that it will not happen again.

We highly appreciate comments of our guests and constantly are improving our services in order to make your stay with us more pleasant.

I hope to see you again soon at the Hotel National, a Luxury Collection Hotel.

With kind regards,

Marina Migalenko
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 January 2014

We had a short stay with my partner.
The situation is very close to walk to the red square.
Very welcoming staff, specifickly the concierge Marina.
Room service can be low to have a tea, but it's a detail !!!
I recommand

Room Tip: ask for a view on the square
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cricri1411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina M, General Manager at Hotel National, a Luxury Collection Hotel, responded to this review, 16 January 2014
Dear guest,

Thank you for your review and for your recent stay.

I am glad you have enjoyed your stay with us.

We are looking to seeing you again soon.

Kind regards,


Marina Migalenko
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
3 reviews
Reviewed 4 January 2014

We wanted to stay as close to Red Square and center of Moscow as possible, but we could not imagine it was almost 1 step away from the Kremlin.
We didn't have a room with view to Kremlin, but we appreciated that we could reach all main sights in 1 minute of walk. Hotel has good service, a little bit oldish rooms, but that was fine, as food and service were 5 stars.
We recommend this hotel if you want to stay in center, and enjoy all infrastructures in one place!

  • Stayed January 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KateSky896
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
99 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 January 2014

Immaculate, tasteful, thoughtful, quiet, accommodating. Bathroom with every amenity including wash cloths AND bath mitts and magnifying mirror. The breakfast was generous and excellently prepared and accommodating of every nationality and palate; the dining room view of the Kremlin and St. Basil’s incomparable. The staff at the front door, front desk, breakfast and lobby bar were all congenial and helpful. The rooms were generously proportioned and elegantly outfitted without becoming uncomfortably opulent. It was the best blend of history giving you perspective but not being stifling or musty, and the appropriate level of luxury for most of us enjoying a once-in-a-lifetime experience.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandlun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel National, a Luxury Collection Hotel

Property: Hotel National, a Luxury Collection Hotel
Address: 15/1 Mokhovaya Street Bld. 1, Moscow 125009, Russia
Region: Russia > Central Russia > Moscow > Tverskaya
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #18 of 313 Hotels in Moscow
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel National, a Luxury Collection Hotel 5*
Number of rooms: 202
Official Description (provided by the hotel):
Built in 1903 by famed Russian architect Alexander Ivanov, Hotel National has been an awe-inspiring historic landmark for more than a century. Located at the very heart of Moscow's historical, cultural and business center, the magnificent hotel opens spectacular vistas of the Kremlin and the Red Square.The historical grandeur and understated elegance of the property, together with the The Luxury Collection's signature services and state-of-the-art technology, makes Hotel National a favorite destination for sophisticated global explorers visiting Moscow. ... more   less 
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