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“Good location”
Review of Hotel Savoy Moscow

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Hotel Savoy Moscow
Ranked #23 of 313 Hotels in Moscow
Certificate of Excellence
Calgary, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good location”
Reviewed 3 May 2014 via mobile

Walking distance to sights like Kremlin, GUM, St Basils. Close to lots of shopping and restaurants. Metro nearby. Room was good - clean and large; loved the high ceilings! Average breakfast buffet and beautiful breakfast room! On second floor could hear music from restaurant so would suggest a higher floor, inside room so did not hear construction across street.

Stayed April 2014, travelled with family
Helpful?
Thank DK K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana D, Директор по продажам at Hotel Savoy Moscow, responded to this review, 5 May 2014
Dear guest,
We greatly appreciate your warm and kind comments on your stay at the Hotel.
We are happy to take this opportunity and to thank you for being our guest. We would like to assure you that we will go on doing our outmost to serve the guests according to the international standards and Russian hospitality.
You are always welcome to the Savoy Hotel Moscow.

Sincerely,

Tatiana Dubeau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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741 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
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English first
San Francisco
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 24 April 2014

Was it a nice hotel? Yes. Was it in a good location? Absolutely. Were the staff friendly? No question. Was it clean? Spotless. So why the low rating? It as very hot and the air conditioning was not working properly. we arrived on a saturday night and basically could not sleep due to very warm room. the next morning I complained to a manager. she was absolutely appologetic and very nice and changed our room to a "business suite". The suite was spacious and very nice but the air conditioning was still not working properly. We did not complain again and left the windows open but there was/isconstruction going on next door and the noise started at about 7:00 A.M., I think the problem was the unexpected warm weather in april and the air conditions were not up to snuff. I woul hate to think how bad it would be in July and August.

Room Tip: The breakfat buffet is not that impressive but you can order eggs/omlets to be cooked and brought to...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SFShawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana D, Директор по продажам at Hotel Savoy Moscow, responded to this review, 28 April 2014
Dear guest,
On behalf of the Hotel Savoy Moscow we would like to thank you for sharing your observations about the hotel with us. Your opinion is highly-valued for us.
We would like to take this opportunity and apologize for any inconvenience you experienced during your stay at the Hotel.
We do hope that this incident will not influence your future choice of the Hotel negatively.

Sincerely,
Tatiana Dubeau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minsk, Belarus
Level Contributor
81 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 23 April 2014

I stayed here several times while in Moscow. Extremely recommended for those who want to be in the core of Russian capital. I was upgraded to the next possible level of room. The room was very (!) big, nicely decorated with very comfortable bed and a big bathroom. Breakfast was good with a good service. Strongly recommended

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VitalyMinsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana D, Директор по продажам at Hotel Savoy Moscow, responded to this review, 25 April 2014
Dear guest!
We greatly appreciate your warm and kind comments on your stay at the Hotel.
We are happy to take this opportunity and to thank you for being our guest. We would like to assure you that we will go on doing our outmost to serve the guests according to the international standards and Russian hospitality.
You are always welcome to the Savoy Hotel Moscow.

Sincerely,

Tatiana Dubeau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Petersburg, Russia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 April 2014

Very well located near attractions and shopping malls, excellent service and friendly stuff, good facilities with pool and sauna. In Apr period also price was very good via offer provided, but via online booking.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnspb13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana D, Директор по продажам at Hotel Savoy Moscow, responded to this review, 11 April 2014
Dear guest!
On behalf of the Hotel Savoy Moscow we would like to thank you for sharing your observations about the hotel with us. Your opinion is highly-valued for us.
We would like to take this opportunity and apologize for any inconvenience you experienced during your stay at the Hotel.
We do hope that this incident will not influence your future choice of the Hotel negatively.
Sincerely,
Tatiana Dubeau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 6 April 2014 via mobile

I remember Savoy as Soviet time Berlin Hotel where I stayed as a child so a decision to stay there was partially caused by nostalgia. The other compelling reason was central location and a decent (and gorgeous) restaurant on premises. Well, I was not disappointed: the hotel still has a very 'old world' feel to it and service is impeccable. Upon my arrival, concierge was not in but reception staff (Ilya, Ivan, and Arina) went to great lengths in order to secure theater and concert tickets for me (at a very short notice), provide me with a car, procure reservations and directions and generally make me feel at home. After reading about the never-ending reconstruction of the Children's World store across the street from the hotel I requested a quiet room and was given a room that was partially renovated - freshly painted but with dated carpet and a view of the rusty roofs. Bathroom was relatively spacious, toiletries plentiful and of a good quality. Loved turn down service and a chocolate candy - again, tastes of childhood. Was very impressed with late night room service - knowledgeable and very warm server who actually stopped by the room to make sure that he got the name of liquor right. Good quality food as well. I used the hair salon and my trim and style service was both reasonable in price and very decent. The hotel per se is clean and nicely preserved, many historic details are still in existence. Famous Savoy restaurant is still as unabashedly glamorous as it was years ago but food is much better! My only complaint is breakfast - very mediocre compared to dinner... And seeing the same selection for 9 days quickly became old so we ventured to other eateries nearby although breakfast was included. I will return!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YannaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana D, Директор по продажам at Hotel Savoy Moscow, responded to this review, 9 April 2014
Dear guest!
We greatly appreciate your warm and kind comments on your stay at the Hotel.
We are happy to take this opportunity and to thank you for being our guest. We would like to assure you that we will go on doing our outmost to serve the guests according to the international standards and Russian hospitality.
You are always welcome to the Savoy Hotel Moscow.

Sincerely,

Tatiana Dubeau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Omagh, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 March 2014 via mobile

My husband and I stayed here three nights before our trans-Siberian trip. The hotel staff were helpful and pleasant, the buffet breakfast was lovely and the hotel is very central. The rooms were spacious, clean and comfortable. The bathroom was a little small but had plenty of toiletries and was clean and had all we needed. We would love to re-visit this hotel at another time.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank C G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana D, Директор по продажам at Hotel Savoy Moscow, responded to this review, 6 March 2014
Dear guest!
We greatly appreciate your warm and kind comments on your stay at the Hotel.
We are happy to take this opportunity and to thank you for being our guest. We would like to assure you that we will go on doing our outmost to serve the guests according to the international standards and Russian hospitality.
You are always welcome to the Savoy Hotel Moscow.

Sincerely,

Tatiana Dubeau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 February 2014

this hotel is in a great location and is reasonably priced vscomparables in this town. Rooms are cleam and front desk service is pretty helpful. the rooms are kept pretty warm in winter but i guess that makes sense given the cold outside. thoroughly recommend it

Room Tip: the higher the better
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Charles D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana D, Директор по продажам at Hotel Savoy Moscow, responded to this review, 3 March 2014
Dear guest!
We greatly appreciate your warm and kind comments on your stay at the Hotel. We are also very thankful for your high estimation of the Hotel management and staff.
We are happy to take this opportunity and to thank you for being our guest. We would like to assure you that we will go on doing our outmost to serve the guests according to the international standards and Russian hospitality.
You are always welcome at the Savoy Hotel Moscow.

Sincerely,
Tatiana Dubeau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Savoy Moscow

Property: Hotel Savoy Moscow
Address: Rozhdestvenka Street/ 3/6, Bld. 1, Moscow 109012, Russia
Region: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#13 Romantic Hotel in Moscow
#22 Luxury Hotel in Moscow
#32 Business Hotel in Moscow
#36 Family Hotel in Moscow
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Savoy Moscow 5*
Number of rooms: 67
Official Description (provided by the hotel):
The Savoy hotel is a proper place for travelers who put at a high value service and comfort. It is a historical hotel located in the very heart of Moscow, within a walking distance from the major tourist attractions, the Kremlin, Red Square, the Bolshoi and Maly Theaters. Now it is one of the first designer hotels where the ambience of the old Moscow mansion goes well with all present-day services and comfort. ... more   less 
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Also Known As:
Savoy Hotel Moscow
Moscow Savoy Hotel

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