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“Exceptionally excellent hotel”

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Radisson Royal Hotel Moscow
Ranked #14 of 327 Hotels in Moscow
Certificate of Excellence
Reviewed 20 November 2011

The hotel rooms, staff, wellness center, lobby and restaurants leave little room for improvement, it is just wonderful, one of the best I have ever stayed in. Wellness center has an olympic size swimming pool, whirlpools, saunas, hamam....about a 100 most modern machines

  • Stayed: October 2011, travelled on business
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1  Thank NNL1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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552 - 558 of 1,427 reviews

Reviewed 17 November 2011

Very comfortable stay. Staff were friendly and empathetic.The receptionist Anastasia was extremely helpful and welcoming with very very good english.
Breakfasts in the hotel restaurant were plentiful and the dining room had a very nice atmosphere.The room was large and the bed so comfortable.
But getting service from the concierge was a complete waste of time. Michael often dithered and fussed over nothing and at the end of the process gave me wrong information.

  • Stayed: November 2011, travelled on business
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5  Thank Get G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2011

It was a very great Hotel with a very good location, professional and friendly staff, very good service. We really enjoyed our stay.

  • Stayed: October 2011
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1  Thank Maryamkazemi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2011

What can I say - ignore people who were critical of the place. Most likely they are jealous :-) I'd say this was among the very best hotel experiences I had worldwide. Service was great, from bellboys to room cleaning (which happened at least twice a day, as far as I could see) and health club. The swimming pool (5 lanes at 50m - Olympic size) is terrific and mostly empty (you get not just unlimited fluffy towels and bath robes for the pool, but also pool slippers), the gym is equipped better than most specialized outfits. There are always boys and girls around, happy to help; most of them speak pretty good English (it might help if a guest speaks at least some Russian). Breakfast selection is terrific, catering for all tastes and cultures. Location is great, one can walk to old Arbat in 10-15 minutes.

  • Stayed: October 2011, travelled on business
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1  Thank vmilman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2011

What a fantastic hotel. Ignore what people say about the security staff. They are just doing their job. The staff at Reception, staff in the Verandah restaurant in fact everybody were outstanding. Take your kit and use the pool etc; you will not be disappointed. Take the river cruise run by the hotel and have a meal on the boat at night. It will now be hard to stay at other hotels in the future. It is easy to walk to Red Square from the hotel. Don't let me know when you are going as I will be envious.

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  • Stayed: November 2011, travelled as a couple
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1  Thank swanseasteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2011

It was an unique experience. The hotel is wonderful, you are able to sleep in one of the seven syster building. Everything was perfect. The beauty center is fantastic, has an olympic swimming pool inside. In the hotel there were a lot of boutiques, and there is also a rolls royce shop that sell cars!!!!There was also an italian restaurant on the last floor where you are able to see the all city. If you do not feel to have dinner there, you can also only take a drink. It will be a nice experience. I think that this hotel is an experience that people should make once in a life...I mean we live only once and inside this hotel you feel to be treated like a king.

  • Stayed: October 2011, travelled with friends
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Thank dottgaby1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2011

We stayed in the Radisson Royal as part of a package. The hotel was truly 5*. Everyone was so pleasant and helpful - Bell Boys, Reception, Bar Staff, Waiters, Concierge etc. The housekeeping was first class as was the room - a view over the river, and the city in the distance.
Prices were rather high - the 24 hour bar and restaurant, but this was to be expected for a quality hotel in an 'expensive city'.
Walking from the hotel is 'rather limited'. There is a small park outside the front door and it is convenient to walk to the river where the river cruises start, but the hotel is adjacent to a very busy road.
Travel to the centre of Moscow by car/taxi is a short distance but this could take quite a while in busy periods. It is a 5-10 minute walk to the nearest metro station, but the metro system is regular and efficient.

  • Stayed: October 2011, travelled as a couple
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Thank Keith661
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Royal Hotel Moscow

Address: Kutuzovskiy Av., 2/1, Bld. 1, Moscow 121248, Russia
Phone Number:
Region: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Moscow
#4 Business Hotel in Moscow
#9 Spa Hotel in Moscow
#11 Romantic Hotel in Moscow
#14 Luxury Hotel in Moscow
Price Range: £78 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Radisson Royal Hotel Moscow 5*
Number of rooms: 497
Official Description (provided by the hotel):
A gem among hotels in Russia, the Radisson Royal Hotel, Moscow boasts landmark status in the heart of the capital city. This elegant Moscow hotel was built between 1953 and 1957 as part of Stalin's Seven Sisters project and showcases Soviet Neo-classicism architecture.Gaze over the Moskva River and Moscow skyline from the most breathtaking luxury hotel in town. The newly refurbished 497 guest rooms and 38 serviced apartments offer unrivalled comfort and pay homage to the historic nature of the building while featuring top of the range amenities. The convenient location of Radisson Royal Hotel, Moscow on the Moskva River embankment and a small fleet of river yachts provide a unique opportunity to take excursion and entertainment boat trips right off the doorstep of the Hotel. The custom designed snow white restaurant yachts run regular two hour trips from the hotel along the most picturesque sights of the historical centre of Moscow ... more   less 
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Also Known As:
Radisson Royal Moscow Hotel Moscow

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