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“A real top five-star hotel, period!”

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Radisson Royal Hotel Moscow
Ranked #12 of 316 Hotels in Moscow
Certificate of Excellence
Hamadan, Iran
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“A real top five-star hotel, period!”
Reviewed 1 August 2014 via mobile

We spent 4 nights at this beautiful top five-star hotel as a couple. The check-in was easy and the staff was very polite and helpful. Our (first) room was a standard one on the sixth floor. It only had a view to the patio. When you open the door you encounter a luxury, well-designed, clean and beautiful room. The room is equipped with every imaginable amenity. At the first night I found out that the WIFI was too weak to be usable. So in the morning I talked to the reception and asked her for help. She suggested me to change our room to resolve the problem. And she did it immediately. We were then transferred to the 12th floor. This time the room was a bit smaller but did have a wonderful view to the west of the city. The breakfast was excellent. A variety of things for every taste. The hotel has its own dock. Do not miss a cruise on the Moscow river. It will be memorable.

In summery, everything was excellent. The Radisson really deserves 5 stars. I recommend it to everybody who is going to visit Moscow either for business or pleasure.

Stayed August 2014
Helpful?
Thank F-Jafarpour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
radisson_royal, Guest Relations Manager at Radisson Royal Hotel Moscow, responded to this review, 5 August 2014
Dear F-Jafarpour,
Thank you for staying at Radisson Royal Hotel, Moscow and submitting a review on TripAdvisor! Please accept our special thanks for your kind comments regarding our property, in-room amenities and quality of service. Thanks you for your patience with the WiFi and changing the room with a good grace. It would be pleasure for us to be your host again on your next visit to Moscow!

Guest Relations Manager
Elena Vlasova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (135)
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English first
Chicago, Illinois
Level 5 Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 August 2014

This property continues to deliver consistent service and value as an upscale property in Moscow. It is hard to fault anything. Breakfast, although pricey if you have to pay separately, is simply superior. The rest of the eating options, even though each threatening to break the bank, are top notch.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank ObviousMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
radisson_royal, Guest Relations Manager at Radisson Royal Hotel Moscow, responded to this review, 5 August 2014
Dear ObviousMan,
Thank you for staying with us and submitting a feedback on TripAdvisor.
It is a pleasure for us to read, that you rate Radisson Royal Hotel, Moscow as an upscale property, consider our breakfast superior and all our dining options as top notch. It would be a pleasure for us to welcome you again at Radisson Royal Hotel, Moscow!

Sincerely,
Guest Relations Manager
Elena Vlasova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 July 2014 via mobile

Actually this was the best hotel I've ever seen. It is one of 7 famous moscow buildings which built in the 50s with desirable architecture, luxury furniture, delicious breakfast and good service. I think it's staff should be more kind for such a great hotel; although they do what you need, smile face is absent. Of course I know it's Russia, but this is an international hotel.

Stayed July 2014, travelled with family
Helpful?
Thank Hossein N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
radisson_royal, Guest Relations Manager at Radisson Royal Hotel Moscow, responded to this review, 29 July 2014
Dear Hossein N,
Thank you for staying with us and submitting a review on TripAdvisor. It is pleasure for us to read, that you were impressed with our land marking building, quality of service and in-house facilities at our property. Also, thanks for making a note regarding our staff attitude. We always appreciate constructive criticism since such little notes helps us to get getter. It would be pleasure for us to welcome you back!
Anna Pavlova
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roanoke, Virginia
Level 4 Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 July 2014

Do not miss 1 drink at the Mercedes Bar for a Moscow Mule. The drinks are about $20 a piece but it's a fantastic $20 spent. Bar is very secluded and would be hard to find without asking for help. While there, take a look at the diorama of Moscow in the back of the main lobby.

Room Tip: I did not stay at the hotel. Drinks only
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  • Stayed July 2014, travelled as a couple
    • Service
Helpful?
Thank Kris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
radisson_royal, Guest Relations Manager at Radisson Royal Hotel Moscow, responded to this review, 28 July 2014
Dear Kris D,
Thank you for visiting Radisson Royal Hotel, Moscow and leaving a positive feedback about the Mercedes Bar and our unique diorama “Moscow the Capital of the USSR”. We sincerely hope that one day you will give us another visit and opportunity to welcome you as a hotel guest.
Sincerely,
Anna Pavlova
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tehran, Iran
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 July 2014

After a 4 night stay at St. Petersburg we stayed for 3 nights at this hotel.
Built by the direct orders of Stalin, a classic Soviet style skyscraper, completely renovated.
An enormous lobby welcomes the guests with a Rolls Royce dealer situated there projecting the sense of grandiosity. Besides the reception is a wonderful Moscow Diorama, built on 1:75 scale it gives you a full perspective of the Red Square. Anyone planning to visit this famous site should take a glance at this masterpiece of art which gives you a 3D perspective and interesting facts about the monuments situated in the square.
The rooms although on a high class level and filled with all sorts of amenities, lacked a hair dryer and the rooms had central heating system with a control console but the temperature was not adjustable from inside the rooms. Although these are not deal breakers they undermine a 5 star hotel status.
The breakfast was perfect, one of the best with a wide arrange of buffets. The concierge and all the staff were very friendly and attentive. I do understand that being situated besides numerous embassies and administrative buildings puts a high responsibility on the security forces but perhaps a less conspicuous presence would give a friendlier atmosphere to the hotel. Although the hotel is understandably expensive but there is a nearby metro station and restaurants with reasonable prices next to the hotel.
If you plan for a memorable stay in Moscow, visiting this hotel is a must.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jalal N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
radisson_royal, Guest Relations Manager at Radisson Royal Hotel Moscow, responded to this review, 27 July 2014
Dear Jelal N,
Thank you for choosing Radisson Royal Hotel, Moscow and submitting a review on Tripadvisor. It does not happen often when our guests are taking their time and describing all aspects about staying with us. We really appreciate your valuable input and constructive criticism, since it to get better and helps us bring our service quality standards to yet even higher levels. For sure we would follow up on the issues described internally. Thanks again for your positive comments and recommending our hotel for a stay. It would be pleasure for us to welcome you once again on your next visit to Moscow!
With best wishes,
Ekaterina Kadychkina
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Venice, Florida
Level 5 Contributor
55 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 July 2014

One of the historic Seven Sisters built by Stalin, an impressive place to say in Moscow. Many "best of" awards and a true five star. Great central location no far from the Kremlin and directly across the river from the White House. Nice buffet breakfast, interesting diorama.

Room Tip: Ask for a room with a view, many rooms have a view if the hotel which is beautiful and impressive bu...
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  • Stayed October 2013, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
radisson_royal, Guest Relations Manager at Radisson Royal Hotel Moscow, responded to this review, 26 July 2014
Dear Mr. Richard M,
Thank you for staying at Radisson Royal Hotel, Moscow and leaving such a positive review on TripAdvisor. It’s pleasure to read, that you did enjoy staying with us and had a great time in Moscow. Also, thank you for mentioning our awards and high status at your review. It would pleasure for us to be your host again during your next visit to Moscow!

Best Regards,
Anna Pavlova
Guest relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 3 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 July 2014

Stayed here for two nights whilst working on a client site in Moscow.

If all of your images of Moscow and Novy-Rossiya are based on ostentatiousness and bling and you want your prejudices confirmed, this is the place to stay. The place is inordinately well-appointed in one of Stalins' "wedding cake" buildings.

At €500 a night, I'm confident that the people who stay here on their own dime must be reasonably well heeled!

  • Stayed May 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
radisson_royal, Guest Relations Manager at Radisson Royal Hotel Moscow, responded to this review, 24 July 2014
Dear john_christiansen,
Thank you for staying with us and leaving a feedback.
It is a pleasure for us to read, that you enjoyed time spent with us and were really impressed with Radisson Royal Hotel, Moscow. It would be pleasure for us to welcome you once again!
Sincerely,
Guest Relations Manager
Anna Pavlova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Royal Hotel Moscow

Property: Radisson Royal Hotel Moscow
Address: Kutuzovskiy Av., 2/1, Bld. 1, Moscow 121248, Russia
Phone Number:
Region: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Moscow
#5 Family Hotel in Moscow
#7 Spa Hotel in Moscow
#11 Romantic Hotel in Moscow
#12 Luxury Hotel in Moscow
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Radisson Royal Hotel Moscow 5*
Number of rooms: 497
Official Description (provided by the hotel):
A gem among hotels in Russia, the Radisson Royal Hotel, Moscow boasts landmark status in the heart of the capital city. This elegant Moscow hotel was built between 1953 and 1957 as part of Stalin's Seven Sisters project and showcases Soviet Neo-classicism architecture.Gaze over the Moskva River and Moscow skyline from the most breathtaking luxury hotel in town. The newly refurbished 497 guest rooms and 38 serviced apartments offer unrivalled comfort and pay homage to the historic nature of the building while featuring top of the range amenities. The convenient location of Radisson Royal Hotel, Moscow on the Moskva River embankment and a small fleet of river yachts provide a unique opportunity to take excursion and entertainment boat trips right off the doorstep of the Hotel. The custom designed snow white restaurant yachts run regular two hour trips from the hotel along the most picturesque sights of the historical centre of Moscow ... more   less 
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Also Known As:
Radisson Royal Moscow Hotel Moscow

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