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“they need work!!”

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Korston Club Hotel Moscow
Ranked #62 of 316 Hotels in Moscow
Certificate of Excellence
Rhodes, Greece
Level 5 Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“they need work!!”
Reviewed 17 September 2013

nice location
the upper floors are much better(specially the junior suite)
nice breakfast
the restaurant in the top floor amazing view although a bit overpriced
the rooms are old
impolite stuff
expencive compare with what they offer
except the receptionist all the other stuff they have a sirious issue with english and smiling!!

  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dimitris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svetlana K, Director of Marketing & PR at Korston Club Hotel Moscow, responded to this review, 12 November 2013
Dear Guest,

Thank you very much for kind words about Korston’s restaurants! Now we are on the way to make a renovation of hotel rooms. And of course we are trying to make our service better and that’s why we are preparing different trainings for our staff!

Thank you again and hope to welcome you soon in our property!
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505 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Birmingham, UK
Level 5 Contributor
47 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 14 September 2013

I stayed here for four nights as part of a tour.

The hotel is pleasant inside and staff are generally helpful. My room was large and well equipped, with a good size bathroom. Toiletries, bathrobe, slippers were all fine. Housekeeping was good and the room was spotless.

Breakfast looked good (though I never eat a cooked breakfast myself), and the buffet was regularly re-stocked. Dinner was okay, though only on the final night was the meal as good as I had hoped - but that might be the fault of the tour company rather than the hotel.

The hotel is quite a long way from the city centre, though there is Metro station about 10 minutes walk through a very pleasant park. There is a supermarket round the corner from the hotel.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank valdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svetlana K, Director of Marketing & PR at Korston Club Hotel Moscow, responded to this review, 16 September 2013
Dear Guest,

Thank you so much for such warm words about Korston Hotel Moscow. We try our best to improve the quality of service. So, that every time you visit us, you like it more and more!
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Irvine, California
Level 4 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 September 2013

i was there in 2007.
We spent five nights here. Not very close to the center but you can easily get there by taxi or Metro (10 minutes walk). The hotel has several restaurants but the quality is average. The stuff is helpful. The breakfast buffet was good (not perfect, we expected more). All in all, the hotel meets expectations but has potential to do better.
our Room was very specious and clean with good amenities.
This hotel has on of biggest Casino in Moscow .

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Morteza T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svetlana K, Director of Marketing & PR at Korston Club Hotel Moscow, responded to this review, 26 September 2013
Dear Guest,
We appreciate your review. Regarding the restaurants, now we try our best to improve the quality of our restaurants, and the new F&B Director was invited from Canada to work for Korston. We are glad you appreciated our staff, its a compliment for the hotel in general!
Now the casino is illegal in Moscow, but we still working as a hotel. Thank you again and hope to welcome you soon in our property!
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Pecs, Hungary
Level 6 Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 6 September 2013

After a terrible 1.5-2 hours journey from the airport to the hotel, it was really breath-taking to see this hotel from inside. Although the receptionist had a rather strong Russian accent (what a surprise :-)), the check-in went smoothly.
Some elevators do not go to the top floors, others do not go till the ground floor. I do not know why.
Also the standard rooms are spacious and clean. The view from the front side is rather nice. The other side is not that nice but who cares :-)
A good selection of Russian, English, German and some other speaking channels are available on TV.
Apart from some listed exceptions THE PHONE IS FREE OF CHARGE. If I know well, they use Skype for this free of charge service. I called Hungary and Germany and I really did not have to pay at check out.
Very comfortable king size bad for good sleep.
The breakfast provides a good selection as in similar hotels anywhere in Europe.
The Lomonosov University is approximately 30-50 minutes walk depending on your walking speed, of course.:-)
I did not have the chance to go, but I checked that the underground station is in some minutes walk. The underground takes you close to the Red Square in 15 minutes.
Good restaurants are available in the hotel. I had dinner in Evoo twice. A soup, a Spaghetti carbonara and a soft drink cost about 30-40 USD. English is not among the strengths of the waiters/waitresses but you can get that you want.

Room Tip: E.g. 1625 is a good one. Choose one in the front because of the nicer view.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svetlana K, Director of Marketing & PR at Korston Club Hotel Moscow, responded to this review, 12 November 2013
Dear guest, thank for your review and for visiting us. We are glad to hear that you liked our hotel and service. We are trying to make it better and better. And of course we will make training for the restaurant staff to feel our guest more comfortable.

Hope to see you soon!
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Turin, Italy
Level 4 Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 August 2013

I stayed at Korston for 20 days and I enjoyed my experience. The hotel is nice and the staff helpful. Apart of that they have some pros and cons. One of the pros I've really enjoyed is the possibility to have breakfast until 5pm, something I've never experienced before in any other Hotel that I stayed in, and they also have a good selection of restaurants with acceptable prices. The only thing I didn't like too much was the gym that I found little but still ok. In any case I will definitively come back to Korston..

Room Tip: If it's possible I'll suggest to ask for a room with the view over the Luzniki Stadium in or...
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CloudsInTheSky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svetlana K, Director of Marketing & PR at Korston Club Hotel Moscow, responded to this review, 26 September 2013
Dear Guest,
Thank you very much for so kind words about Korston! We really appreciate it! Breakfast until 5pm is our highlight that make our guests happy. So does the free Wi-Fi service and free international calls.
We sincerely hope to greet you again in our property, and will do our best to meet all you expectations!
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nc
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 August 2013

I recently stayed at your hotel (Reservation #R610723) between 6/22 - 6/26/2013. Minutes after I checked in at 12 noon I went back to the front desk and requested a non-smoking room. I was told none were available and none would be available the rest of the day?...12 noon???! I checked back in the morning and was told to check back around 10 am, which I did but was told again none were available and none would be available?! I checked back at least 10 times the first 2 days and was always declined! I can't believe my request could not be accommodated, certainly not in line with your "legendary hospitality" motto and 12,020.00 ruble daily rate. The odor in my room made for a very unsatisfactory stay. I filled out a customer response card and left it at the Customer Relations desk upon check-out but have not had a reply. In addition, I have emailed the hotel twice and still no response.

I would also like to point out that one of my colleages ordered a $$$ scotch that was of questionable quality...watered down. He returned it to the bartender who gave him a triple shot of whiskey in return...no questions asked...bartender did not seem surprised by the claim!

Room Tip: request a non-smoking room
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank elchegu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svetlana K, Director of Marketing & PR at Korston Club Hotel Moscow, responded to this review, 26 September 2013
Dear Guest,
Thank you for your review!
Sorry for the delayed answer. Please let us apologize for inconvenience caused with lack of non-smoking room during your stay. Sorry to read that you filled poor customer service. We are working to make our service better and will be glad to see you in Korston again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beirut, Lebanon
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 August 2013

We had a very pleasant stay, my wife and me, at Korston for 3 nights in late august this year (2013). the rooms are large, very clean and relaxing, the staff is very helpful although some employees speak only Russian but they will always try to help you or ask somebody to do. the breakfast is delicious and relaxing with the electronic piano playing some music... the staff at the Evoo restaurant are extremely helpful and the food is also good. additionally the hotel can exchange your dollars for rubles for a good rate. and you can always enjoy the fitness club.. Briefly, I will come back to the Hotel when I'll visit Moscow next time.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svetlana K, Director of Marketing & PR at Korston Club Hotel Moscow, responded to this review, 26 September 2013
Dear George,
We appreciate your review. Glad to read that you liked our hotel and restaurants. We will make a trainings for our staff about English language to make their dialog with guests more convenient. Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Korston Club Hotel Moscow

Property: Korston Club Hotel Moscow
Address: Kosygina St., 15, Moscow 119334, Russia
Phone Number:
Region: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#43 Romantic Hotel in Moscow
#53 Luxury Hotel in Moscow
#58 Business Hotel in Moscow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Korston Club Hotel Moscow 4*
Number of rooms: 380
Official Description (provided by the hotel):
Korston Hotel with panoramic views of Moscow is located in the exclusive green area of Vorobyovy Gory. There are Park Gorky, Russian Academy of Sciences, Park Sparrow Hills, Moscow State University, the stadium "Luzhniki" within walking distance. Metro Station "Vorobyovy Gory" is about 500 meters away from the hotel. We offer the spacious, elegantly decorated rooms and luxury suites have everything you need: LCD-TV, air conditioning, mini-bar, safety box, hair dryer, coffee maker, also free international calls from a landline phone is available for you. We offer our guests toiletries from famous brands, 24/7 Fitness center and a wide choice of pillows to make every stay even more pleasant. There are many restaurants, bars and cafes, serving European, Japanese and Korean cuisine in Korston. Also there are extensive opportunities for business meetings and business events. Free high speed wireless Internet is available for you. Breakfast buffet is served for our guests almost all day long (from 6:00am to 05:00). ... more   less 
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Also Known As:
Korston Hotel Moscow

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