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Vega Hotel & Convention Center
Ranked #26 of 336 Hotels in Moscow
Reviewed 12 June 2014 via mobile

Fantastic location, cheap beer, spotless everywhere. Everything you could ask for in a hotel in such an expensive city. Great price for the room. Recommended. I would definitely stay here again if visiting Moscow. Only six metro stops from Red SQ.

Stayed: April 2014, travelled with friends
Thank rooneyred04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsVEGA, Guest Relations Manager at Vega Hotel & Convention Center, responded to this reviewResponded 14 June 2014

Dear Guest,

Thank you for choosing the Best Western Vega Hotel & Convention Center for your stay in Moscow, we appreciate your loyalty to our brand! And we would like to thank you for completing the survey on tripadvasor.com! Your opinion is very important to us and we value your feedback.
We are delighted to learn that you enjoyed our service, found the room convenient and clean regarding your needs. We are happy to know that you enjoyed your stay with us and we truly hope to welcome you again during your next visit to Moscow.


Best Regards.
Olga Konyaeva
Guest Relations Manager
Best Western Vega Hotel & Convention Center

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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274 - 280 of 2,661 reviews

Reviewed 12 June 2014

the hotel was just perfect, location, fitness center, stuff, rooms and wifi were all good, shops, coffe shops and restaurants around, metro is 3 mins away from the hotel,, i would love to stay there again!

  • Stayed: March 2014, travelled on business
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Thank grishinandrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsVEGA, Guest Relations Manager at Vega Hotel & Convention Center, responded to this reviewResponded 14 June 2014

Dear Guest,

Thank you for choosing the Best Western Vega Hotel & Convention Center for your stay in Moscow, we appreciate your loyalty to our brand! And we would like to thank you for completing the survey upon your departure!
We are delighted to know that you enjoyed our service, found the hotel's location, room facilities and the signal of Wi-Fi convenient for your needs.
Satisfaction of our guest is the most important thing for us. Our entire team works every day to provide with a superior service and we are happy that you appreciated that.

We are happy to invite you to visit our hotel again. Our professional teams are ready to make your stay with us really memorable.
Have a good day.

Olga Konyaeva
Guest Relations Manager.
Best Western Vega Hotel and Convention Center.

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Reviewed 5 June 2014

It looks outside the city but very convenient and close to the metro station. So a good choice to visit Moscow. You can see Moscow and escape to room for a rest. From anywhere in the centre to hotel, it is less than an hour.

Stayed: June 2014, travelled solo
Thank crownvict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastassia L, Guest Relations Manager at Vega Hotel & Convention Center, responded to this reviewResponded 7 June 2014

Dear Guest,

Thank you for choosing the Best Western Vega Hotel and Convention Center. We are very pleased with your feedback. We appreciate your trust in us. We value your opinion very much and always do our best to provide our guests with high-quality service. It’s great to know that you enjoyed your stay with us and found the hotel's location, room facilities and the level of service convenient regarding your needs.

We are happy to invite you to visit our hotel again. Our professional team are ready to make your stay with us really memorable.

Best Regards
Olga Konyaeva
Guest Relations Manager.
Best Western Vega Hotel and Convention Center.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

We have been there for three nights. The rooms are small but clean and comfortable. The hotel is very well connected, being just 5 stops on the wonderful Moscow Metro away from Red Square. Also, the area is good for shopping or dining as there is a supermarket just a few walking minutes away (and supermarkets are rather rare in Moscow). Do not have breakfast at the hotel, it is not worth the 550 Rubles per person: the salmon is not very good quality, the bread is less than mediocre and the coffee is from a machine and rather bad as well. Rather, go outside the hotel and there is, just 200 metres away towards the Metro stop a wonderful Uzbeki restaurant which also serves breakfast. If you like savoury food for breakfast, that is the best place you could possibly get. The hotel has also a rather badly trained staff who did not know what code to use to dial an international code from the hotel room. By the way, as three members of staff did not know, just dial 7 and then the country code (not 8, as they all tell you, as that is only for Moscow calls). I just found it unbelievable that an international hotel does not know what number to dial to make an international phone call; this cannot possibly be such an isolated request...

  • Stayed: May 2014, travelled as a couple
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Thank Sascha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastassia L, Guest Relations Manager at Vega Hotel & Convention Center, responded to this reviewResponded 2 June 2014

Dear Sascha,
First of all I would like to thank you for choosing the Best Western Vega Hotel & Convention Center for our recent stay in Moscow and for taking your time to provide us with your review!
I am sorry you found the all-you-can-eat breakfast buffet unsuitable for your desires, and you could not find a good meal for yourself from the wide variety of products provided. I assure you the all meals and products provided in our restaurants are of high quality, because we are responsible for the satisfaction of each guest, and when putting together the menu, our chef takes into account all preferences, which our guests speak of. And I am sorry you did not have a chance to try the breakfasts in our restaurant “Starii Dvorik”, located on the first floor.
I am glad that you found the location of the hotel and it’s surrounding area convenient for your needs, it is true, the heart of the Russian capital, and the heart of the country is located on the straight line and only five stops away by metro. There is a wide selection of souvenirs, which you are able to pick-up at the Izmailovo trade-fair, and right near there is a lovely park with a pond and an old church, which was built in 1680.
Dear Sascha, I am sorry you were forced to face the inconveniences you listed during your stay with us! We do hope you see you as a guest at our hotel once again, and be given the privilege to provide you with an individual approach and high quality service.

Best regards,
Anastassia Laperdina
Guest Relations Manager

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Reviewed 30 May 2014

Room was clean, breakfast good and a big plus is it's a few minutes walk to the metro. Ah yes... free wi-fi which is a plus! Just like other big Russian hotels I was in, the human element is a bit lacking as you only interact with the security guarding the lifts to the rooms who in most cases can't utter a word in English.

  • Stayed: April 2014, travelled on business
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1  Thank JohnAgius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastassia L, Guest Relations Manager at Vega Hotel & Convention Center, responded to this reviewResponded 1 June 2014

Dear John,

Thank you for providing us with your feedback regarding your recent stay in the Best Western Vega Hotel & Convention Center.
We value your opinion and it is very important to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
We are glad to know that you had an excellent overall experience in our hotel.
Let me comment your remark according the language skills and human element. Our professional team is ready to help you at any time and make your stay with us really memorable.
Good English language skills are a prerequisite for employment at the Vega hotel. However, some of our administrators can also speak French, German and Spanish. English courses are held regularly at our hotel, as well as a variety of trainings to improve the skills needed in hospitality field.
Dear John, I would like to invite you to visit our hotel once again in order to prove the high quality standards of Best Western Vega Hotel & Convention Center and surround you with attention and a personal touch.

Best regards,
Anna Mordvinova
Guest Relations Manager

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Reviewed 27 May 2014

I've been there for 5 nights for some special training & seminar. So, very good organization, excellent infrastructure and service. Hotel was full of tourists from all over the world, but it does not have negative effect on the stay quality at all!!! Quick check-in, compliment champaign in the VIP check-in desk. Very professional and helpful personnel everywhere in the Hotel.

Very good location - not far from subway station, which brings you to the Moscow Center very easy and quick.

Very good 'copy' of the old Kremlin Palace, fantastic lake in which Peter the Great has found his first boat, which was the start of Russian Navy.....

  • Stayed: May 2014, travelled on business
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Thank Vladimir D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastassia L, Guest Relations Manager at Vega Hotel & Convention Center, responded to this reviewResponded 1 June 2014

Dear Vladimir,

Thank you for choosing the Best Western Vega Hotel & Convention Center for your trip to Moscow and sharing your experience on tripadvisor.com.
Your comments are of great importance for us.
We are happy to receive such a bright and pleasant survey from you and to know that you enjoyed your stay with us. Special thanks for your kind words about our staff. Every day we do our best to surround our guest with comfort and care to make their stay really excellent.

We do hope to welcome you again during your next visit to Moscow.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Best Regards
Anna Mordvinova
Guest Relations Manager
Best Western Vega Hotel & Convention Center

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

I stayed here a year ago and gave it 3 stars because free wi-fi did not work well. This year (2014) I stayed here for 2 weeks on a business trip and had an excellent experience. I had no internet problems. The rooms are smallish but clean and functional. The service staff from the front desk to the cleaning women is professional and helpful. The water pressure in the shower is strong. The location cannot be beat--minutes from the Partizanskaya metro--with many restaurants and shops surrounding the hotel.The famous Izmailovsky Park where they sell souvenirs is minutes away (and much cheaper than on Arbat). They also have AC when the weather gets hot. Overall, the value is excellent and this is the hotel I want to stay in when I am in Moscow.

Room Tip: They have non-smoking rooms.
See more room tips
  • Stayed: May 2014, travelled on business
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Thank russkwtx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastassia L, Guest Relations Manager at Vega Hotel & Convention Center, responded to this reviewResponded 31 May 2014

Dear Guest!

Thank you for choosing the Best Western Vega Hotel & Convention Center for your stay in Moscow, we appreciate your loyalty to our brand! And we would like to thank you for completing the survey upon your departure!
Your opinion is very important to us and we value your feedback.
By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
The whole team at the Best Western Vega Hotel works very hard every day to provide our guests with high quality service and the nicest reward which we can receive is your kind words! We are very glad that you enjoyed your stay and everything was amazing!

We do hope you will come back soon and see us again!

Best regards,
Anna Mordvinova
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vega Hotel & Convention Center

Address: Izmailovskoye hwy 71/3V, Moscow 105613, Russia
Phone Number:
Region: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Moscow
#13 Family Hotel in Moscow
#19 Business Hotel in Moscow
#22 Romantic Hotel in Moscow
#24 Luxury Hotel in Moscow
Price Range: £29 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vega Hotel & Convention Center 4*
Number of rooms: 997
Official Description (provided by the hotel):
VEGA Izmailovo Hotel & Convention Center is 4 star hotel in Moscow. Hotel is just 3 minutes' walk from Partizanskaya Metro station, which is very convenient for getting round the city. Every morning buffet breakfast is available in the restaurant. In-house 24-hour bar and restaurants serve Russian and European food. VEGA Izmailovo provides free wireless Internet throughout the hotel, free use of computer in business area, fitness center and complimentary bottle of mineral water every day. ... more   less 
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Also Known As:
Best Western Vega Hotel Moscow
Best Western Vega Hotel And Convention Center
Vega Hotel Moscow

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