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“Great location, great hotel”

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Marco Polo Presnja Hotel
Ranked #66 of 313 Hotels in Moscow
Certificate of Excellence
Perth, Australia
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great location, great hotel”
Reviewed 27 September 2013

The Marco Polo Hotel is in a great location whether you want to visit all the tourist attractions or just grab a coffee and sit in a park and people watch. The Hotel staff were friendly and offered help locating places to visit. Plenty of cafes and bars in the area, and a big lake and park to relax in the sun. So close to the main shopping area and the Red Square, it was easy to get around. Public transport options are also good, with an underground station not far.

Room Tip: Pick a non smoking floor
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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287 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
West Lafayette, Indiana
Level Contributor
76 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 23 September 2013

Not knowing what to expect, because of the intimidation of having to arrange for a safe and reputable destination in applying for the visa, I looked for a solidly respectable hotel near the heart of Moscow, within easy walking distance of the Kremlin.

There had been some difficulty in arranging for the reservation due to the time difference in the phone call. It's very noticeable that not everyone speaks English, even hotel staff, however we got along very well once we arrived after the 18 hour flight from Chicago.

The hotel was easily accessible by taxi and metro, beds were comfortable, the bathroom well-appointed. WiFi was advertised, but my son found that it was inaccessible in the room either because of a slow connection of some security issue.

Stopping in an advertised exercise room with sauna before bedtime was not in the cards, because I couldn't find it after walking around and around despite what the desk attendant explained. Even a pool would have been recuperative after the cramped flight.

However, setting out right away for a walkabout to the Red Square and supper at 10 PM on the way home at a local cafe was enough to calm the nerves with a rejuvenating shower before sleep. The warmth in the room was pre-set and a cooler temperature might have been preferable, but the featherbed was comfortable. It was very quiet. There was no strong cigarette smoke anywhere, and we felt very safe that no one was going to bomb us in the night.

The sumptuous breakfast introduction to European dining was wonderful from friendly wait staff, to the superb meal and accommodation, enough to set us off on the rest of the trip through eastern Russian by train. The only fly in the ointment were the expensive apples and orange stocked in the in-room refrigerator, that I had assumed were free, and I figured would be necessary to take for the train ride.

It was a little embarrassing at the front desk when settling the bill for the pot of tea from room-service to have the counter attendant go back to the room to check out what we took from the refrigerator.

I could have understood if we had taken the bottle of vodka or any other items, but usually apples and oranges are a useful and decorative part of a room's 'furnishings'. Most other hotels I've visited, even motels, expect their guests to enjoy a cup of coffee in the room and a piece of fruit. Sometimes, at $250.00/night for a double-room, there's even a packet of biscuits.

All in all, it was a very comfortable stay because the beds are comfortable, the shower (or bath) is warm and relaxing, and the breakfast fantastic. I would recommend this hotel for families with small children, elderly wealthy spinsters, and business people.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Engletina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singapore
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 September 2013

Clean room with helpful front desk service staff although they are slow. Breakfast could have been better.No smiling staff seen here in the breakfast area but we managed to do it our own...Nice restaurant they had.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank applechans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 September 2013

Good hotel. It's located in a beautiful neighborhood near the Patriarch' Ponds. There are plenty of restaurants, bakeries and shops around that area. The rooms are decent, with good light. The breakfast was nice, with a good selection of food. This hotel is about 5 blocks from the metro station , which is a big plus. Moscow is very expensive, so finding a nice hotel could be a challenge, but Marco Polo is a good option, for a good price.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adrianagut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crich
Level Contributor
7 reviews
3 hotel reviews
Reviewed 25 August 2013

We loved this hotel. Excellent service, friendly,English speaking staff. Spotlessly clean room. Superb breakfast.Quiet location. Would highly recommend it.
This was our first visit to Russia and our stay here certainly enhanced our experience to this beautiful city.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ian r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Albert, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 July 2013

The room was decent, the breakfast was adequate, the location is good but customer service is non-existant. The check-in process for a group of 20 was nearly 2 hours. Promises were made by the reception staff but were never kept. Management was surly and unfriendly. The restaurant and the bar were slow. Also, in the lobby bar/restaurant at least 2 prostitutes were allowed to ply their trade, and while they weren't aggressive, it's interesting it was allowed by hotel management.

If I were to return to Moscow, I would not choose to stay here.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank dgb777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riihimaki, Finland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2013

Just stayed in the hotel. Not very good impression: all the rooms were firstly overbooked and I received my room only after 5PM, after waiting in the lobby for two hours. Secondly the breakfast was very modest, in quality, quantity and service. And we have been waiting for a taxi for 55 minutes.
Otherwise the room was perfect, as well as internet connection

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JOlkinuora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marco Polo Presnja Hotel

Property: Marco Polo Presnja Hotel
Address: Spiridonyevskiy Lane, 9, Moscow 123104, Russia
Region: Russia > Central Russia > Moscow > Patriarch Ponds
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#26 Family Hotel in Moscow
#27 Romantic Hotel in Moscow
#49 Business Hotel in Moscow
#57 Luxury Hotel in Moscow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Marco Polo Presnja Hotel 4*
Number of rooms: 73
Official Description (provided by the hotel):
Marco Polo Presenja is a comfortable four-star boutique-style hotel located right in the very heart of Moscow near Tverskaya street in a respectable, quiet and secure area close to all business centers, offices and embassies. The hotel has a very nice and comfortable lobby bar, summer terrace cafe, and a cozy restaurant offering international cuisine. There is a business centre, health club, 24-hour room service and reception with friendly staff providing most personalised service. Conference facilities for up to 150 pax is available. ... more   less 
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Also Known As:
Marco Polo Presnja Moscow

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