I stayed in a great room with a balcony and a view of the river and the (Russian) White House. The room was large and clean, and the furnishings were fine. However, I've stayed in several different hotels (and hostels) in Moscow, and for the prices they charge here I really expected something more.
Although they advertise that they have multiple restaurants and bars and other services, most of them are only open for very limited hours, or not at all. Admittedly, I was staying over the "Victory Day" holiday, so maybe they normally keep better hours.
I found the location to be extremely inconvenient. Although it is close to the city center, it is about as far as you can get from any subway station and still be in downtown Moscow. The worse part is that they know that they are the only option for most services, so expect to pay a hefty "convenience" tax for anything you use. Some examples:
Breakfast - The Trade Center boasts that they have something like 7 restaurants on the site, and I saw breakfast menus for 3, but the only place I found open in the mornings was the breakfast buffet, with a set price of 900 rubles per person (about 40 dollars, or 28 euros). You could get an espresso from the attached bar (120 rubles), but if you wanted anything like a pastry or a simple boiled egg, . . . 900 rubles.
Supermarket - Yes, it is convenient. But the prices range from double to quadruple what you would pay if you walked 15 minutes to the 1905 Ulitsa station. (plus it's not open in the morning when I wanted an alternative to the 900 ruble breakfast buffet)
MiniBar - Sure, all hotels make a killing off their minibar, but this place was simply ridiculous. I can't remember any exact prices, but it was something like 200 rubles for a tiny bottle of orange juice. A bottle of beer wasn't much worse, maybe 250 r for a heinekin. The minifridge was crammed with a wide range of ridiculously priced hard liquors, so I guess the selection could be seen as a positive. No real food items other than a Mars candy bar for something like 150 r.
Money Exchange - guess what, you are out of luck! There is no exchange inside the complex, and the nearest one I could find was at the 1905 station. Actually, it would be about the same distance to the one in the Hotel Ukraina across the river, but if you are going that way, you might as well bring your suitcase and stay there instead! There are several ATM-like options in the lobby, but you should consider these to be more like slot machines. One of the nicer clerks at the front desk actually warned me not to use them, but I was desperate for rubles to use in the supermarket. Of course, it ate my 50 dollar bill. The clerks at the service desk tried to be helpful and told me all I had to do was fill out a simple form and whatever mystery company owned the machines would refund the money directly to my account. Basically, the form asked for everything this mystery company might need to empty my bank account for me - my name, birth date, checking account #, routing #, swift code, etc.. Not that I even have all that information with me when I travel, but the clerks seemed genuinely surprised that I was not eager to share this information.
Business Center - they always seemed to be away at lunch. A colleague who used them reported that their prices were outrageous. I never found them open to find this out for myself. I suggest you use one of the many internet centers downtown (my favorite is in the basement of the shopping mall near red square - cheap, fast connections, up-to-date virus scanners, and knowledgable staff).
The rate I was paying jumped from 6000 rubles a night to 10000 on the last night I was there (after their 18% VAT, this came to $495 that night). This was the same day that housekeeping failed to visit my room. I wasn't really upset, because I'm normally a low-maintenance kind of guy and re-using towels or sleeping in an unmade bed won't hurt me. But for nearly $500 a night I think they could put in a little extra effort.
- Official Description (provided by the hotel):
- Russia's Leading Business and Conference Hotel Crowne Plaza Moscow WTC offers supremely comfortable accommodation, modern facilities and superb cuisine to suite both business executives and leisure visitors. The Hotel is located in Moscow in the vicinity of Government House of the Russian Federation, business complex Moscow City and exhibition complex Expocentre. Historical heart of the city is within walking distance. The Hotel has 724 elegantly furnished guest rooms equipped with everything you may need for comfortable rest and efficient work, including free WiFi access throughout the hotel. Luxury styled club rooms with breathtaking panoramic views over Moscow and modern spacious interiors offer its guests enhanced services as well as access to Club Lounge with Club breakfast and hors d'ouevres throughout the day. Experience a range of restaurants and bars offering first-class European and local cuisine. You would not notice time running by in a lively and friendly atmosphere enjoying your meal prepared from ecologically pure organic ingredients perfectly accompanied by a glass of wine or a refreshing cocktail. Crowne Plaza Moscow WTC is an ideal venue for events of various types. Guests are welcome to advantage from 7 modern fully equipped Club meeting rooms with individual A/C and natural daylight including 4 VIP Lounge Meeting Rooms on the 20th floor with panoramic views over Moscow. From intimate gatherings to lavish receptions for up to 1200 guests WTC offers a range of beautiful and elegant halls as well as private banquet restaurants to suite the unique style of your event. The banqueting team will ensure that every requirement is met making certain that everything is perfect. ... more less
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- Also Known As:
- Crowne Plaza Moscow World Trade Hotel Moscow
- Moscow Crowne Plaza