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Kuznetskiy Inn Hotel
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Reviews (111)
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All reviewspedestrian streetdepartment storebolshoi theatrestayed here for nightsgreat locationred squareenglishkremlin
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Reviewed 7 November 2012

This is a nice, very small hotel in central Moscow, decorated like a 17th century brothel. It's clean and my room was comfortable. Internet access was good Unfortunately, that's where the praise ends.

At USD 230 / EUR 180 per night, it's more expensive than the luxury Sheraton Palace down the road. And that's if you can manage to pay at all - they only accept cash rubles, which must be paid up-front at reception, before you get your key. They don't accept credit or debit cards at all. Given that the staff have no idea where to find an ATM, and the road the hotel is on is currently (November 2012) a mud-bath due to road-works, it's frustrating.

The front desk staff had poor English, while the breakfast waitress has none at all. The breakfast was exceptionally poor - no buffet, just limited dishes with cheap, nasty ingredients thrown together by an unpleasantly phlegmatic cook.

It was hard work to get an clothes iron, the nightclub next door made the headboard vibrate, they don't provide bottled water and the heating didn't work. I gave up complaining after the staff made it clear they weren't interested. I could go on - but just do yourself a favour and book another hotel. There's plenty available around this location within this price range. Dreadful value.

Room Tip: Ask to be put at the back of the hotel, away from the nightclub noise. Actually, just stay in another hotel altogether.
  • Stayed: November 2012, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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5  Thank AlexBk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2012

The hotel is located incredibly close to the Red Square and shopping. For the money, relative to other hotels in Moscow, it's a great deal. The rooms are nice. I'd for sure take a room facing the front of the hotel though. Be careful with water temperature. It tends to vacilate quickly. The rooms are nice but the matresses a bit hard. The staff is curteous. It seems like they're making an effort to make the hotel better since it's still new. They take only cash, but promised they were working on taking credit card in the future. Also, take a room with a low number so you're further away from the beats of the bar next door. I'd stay there again.

Room Tip: Low numbers and in the front.
  • Stayed: October 2012, travelled on business
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    • Sleep Quality
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1  Thank Ohh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2018 via mobile
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Stayed: August 2017, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2018
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  • Stayed: February 2018, travelled with family
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2018 via mobile
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Stayed: January 2018, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Сергей Б, Управляющий at Kuznetskiy Inn Hotel, responded to this reviewResponded 29 January 2018
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