No doubt this is a lovely building, very nice rooms and common areas. Excellent location, best you can get but...staff and service though very low standard. Order coffee in the morning got tea. Mini bar was locked and took them 1 hour to open. Amenities in bathroom inconsistent.
This can be a great hotel but management has to look at the standards of staffing.
- Official Description (provided by the hotel):
- The St. Regis Moscow Nikolskaya is a brand new hotel located at the heart of Moscow, only a few minutes' walk from the Red Square and the Kremlin, the well-known Bolshoi Theatre, GUM and TSUM. Hotel has 210 spacious rooms and suites, including Presidential and Royal Suites 150 sq m each. Some rooms feature views of the Kremlin and Red Square, while others have balconies with views of the interior courtyard patio. St. Regis Moscow Nikolskaya offers guests 5 conference halls, SPA area and a wide range of gastronomic options, including Seafood & Grill restaurant MosaiK, Italian bistro A Tavola, French Cafe & Chocolate boutique Vendome, Robusto Cigar Club, panoramic Rooftop bar and Orlov Lobby bar and lounge. The hotel also boasts L. Raphael Spa coming from Switzeland to Russia for the first time. SPA area offers guests a sauna, steam room, 10-metre indoor pool and a fully equipped fitness centre. ... more less
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