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“Great location, bad service”
3 of 5 bubbles Review of Hotel California

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Hotel California
Ranked #495 of 1,436 Speciality Lodging in Moscow
Canterbury, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great location, bad service”
3 of 5 bubbles Reviewed 18 November 2013

This hotel is situated in a great location approx. 20 minutes walk to Red square. It is very difficult to find at first, because i
the hotel is located a dark side street and the entrance is shared with Arizona hostel.
Rooms are spacious, very clean with modern design.
Now the bad bits..
The window in our room was constantly open and you couldnt shut it because it was a bit bended.
We had to ask for our rooms to be cleaned because one two occasions they simply "forgotten".
The service wasnt good at all, they wouldnt provide recommendations what to visit, what to see, and they were quite hesitant to give us a city map.
Our room was located next to reception so it was a bit noisy, they didnt care if someone was sleeping or not. I believe the hotel was quite empty during our visit and even then we didnt get their best room.
The bathroom was a joke, the shower wouldnt drain..
I would certanly recommend this hotel because of its price, location, cleaniness, and modern design but do not expect excellent service. Also, try to ask to be accomodated in the rooms upstairs.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank radka1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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22 reviews from our community

Traveller rating
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    8
    5
    2
    4
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4
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11
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Date | Rating
  • English first
  • Polish first
  • Russian first
  • Any
English first
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Additional Information about Hotel California

Property: Hotel California
Address: Malaya Bronnaya St, 24/4, Moscow 123001, Russia
Region: Russia > Central Russia > Moscow > Patriarch Ponds
Amenities:
Free Breakfast Free Parking Kitchenette
Hotel Style:
Ranked #495 of 1,436 Speciality Lodging in Moscow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel California 3*
Number of rooms: 13
Reservation Options:
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