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14 - 19 of 243 reviews
Reviewed 30 November 2007

The only good thing about this hotel is recently remodeled rooms but my sheet and pillow case did not get changed out at any time during my 19 days stay! This hotel advertises as 3 stars, but in reality, it's only a 2 stars (but in my opinion it only deserves 1 star). The hotel consists of several hundred rooms, but the breakfast area only has less than 20 tables and the selection of food variety is a joke!. On one of the Saturday morning, they do not have any milk/creme for coffee (the only coffee available for the paid "breakfast-included" deal is instant coffee packages). Except the breakfast I had on the last day I was there, all the bread they have served for my other 18 days stay is stale old bread! There are also a few days the hotel did not have any liquid soap for bath! There is no hair dryer in the room, and if you ask for one, the charge is 25 ruble per use (while almost any hotel nowadays will let you use one for free!). Most of the front desk staff are rude, they make you feel like you are bothering them when you try to ask a question. If you are not white European, don't stay in this hotel! The front desk staff treats just about all the quests as second class citizens, and if you are not white, you don't even get treatment amounts to that! On one occasion, we need to use their so call business center (only has 2 computer terminals) at 8:30 pm (which the center closing hour is 9:00 pm), and we were told the center is closed because there is no body using it (which means we are not people!) and we'll have to wait till tomorrow morning.
This is absolutely the worst hotel I ever been in. When you walk in the hotel, you never get the welcome feeling but unfriendliness. Please pick another hotel for your visit in Moscow!

    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
6  Thank sandman64
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 January 2020
Google Translation

Date of stay: May 2019
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 February 2019 via mobile
Google Translation

Date of stay: January 2019
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 October 2018 via mobile
Google Translation

Date of stay: October 2018
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 September 2018
Google Translation

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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