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Mercure Moscow Baumanskaya
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Reviews (706)
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All reviewsmetro stationgreat hotelamazing showerrainforest showerred squarebox of chocolatesprivilege roomrooms are modernfront office staffcafes and restaurantsstreet noisenice bathroomfive minute walkquiet areatea and coffeesmall hotelclean hotel
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Reviewed 28 July 2014

The Mercure Baumanskaya is open since may 2014.
A 30 minutes drive from the sheremtyevo international airport (could be 2 hours in the rush hours!) The location is good with a 2 metro stations to the central "red square", the station Baumanskaya is 5 small minutes walk from the hotel in the same street! The hotel offers some 40 rooms with a good level of confort. You will take your breakfast in the restaurant near the hotel (access through the lobby). Near the hotel, you will find bars, restaurant & shops.

  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Patjeninks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ada E, General Manager at Mercure Moscow Baumanskaya, responded to this reviewResponded 29 July 2014

Dear Valued Guest,
Thank you very much for posting your comments about Mercure Moscow Baumanskaya Hotel!
We are delighted to read that you highly valued our rooms, location and service. Positive feedbacks from our guests are the greatest reward for us.
We are looking forward to the opportunity of welcoming you at our hotel again!
Best regards,
Ada Egorova
General Manager
Mercure Moscow Baumanskaya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

We had a great stay in this hotel. The reception desk staff was always nice and efficient. The room is very comfortable and the decor is great. The bathroom was very beautiful and the rain shower was a gift after a long journey.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank miberu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ada E, General Manager at Mercure Moscow Baumanskaya, responded to this reviewResponded 29 July 2014

Dear Valued Guest,
Let us thank you for having chosen Mercure Moscow Baumanskaya Hotel for your trip to Moscow and sharing your positive experience on Tripadvisor.com.
We are extremely glad, that your stay was great because of our comfortable and well-equipped rooms and, of course, it is nice to hear that you found our team nice and efficient.
We will be happy to welcome you back again soon!
Best wishes,
Ada Egorova
General Manager
Mercure Moscow Baumanskaya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

Very nice new hotel, light colors, helpful and friendly staff, 5min walks from metro and 2 stations to the Red Square, every day water, coffee/tea maker in the room, nice restos nearby, supermarket next to metro station.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Chakha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ada E, General Manager at Mercure Moscow Baumanskaya, responded to this reviewResponded 28 July 2014

Dear Valued Guest,
Thank you for sharing your kind comments about Mercure Moscow Baumanskaya Hotel!
We were really delighted to hear that you enjoyed our great location and light rooms and found our staff being friendly and helpful.
Our team will be happy to welcome you back at our hotel again!
Best regards,
Ada Egorova
General Manager
Mercure Moscow Baumanskaya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2014

I recently stayed at two Mercure properties in Moscow - the Arbat and Baumanskaya in May and July respectively. Both of them have their own indelible, charm - great location, hospitable and helpful staff, good food, and absolutely lovely interiors. The Baumanskaya is a new hotel, modern in decor and is about 5-7 min from the metro station. It has an attached restaurant - the breakfast though sort of expensive is wholesome and value for money. Around the hotel are supermarkets, small cafes and a quite a few restaurants. The staff at the hotel are the crowning glory - both properties I mean. Exceedingly helpful and gracious, they go out of their way in making you feel at home. Ada, who is the GM, is of course an absolutely pleasure to interact with. I would most definitely recommend both these hotels to fellow travellers. Thank you Mercure - thanks Ada and your team.

Room Tip: Ask for a room facing the road - even though it will face the road, there is hardly any noise due to the double windows; this would allow sunlight into the room.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
3  Thank Debesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ada E, General Manager at Mercure Moscow Baumanskaya, responded to this reviewResponded 21 July 2014

Dear Debesh,
First of all, let me thank you for taking the time and sharing such a positive and detailed review regarding your experience at both Mercure Moscow Baumanskaya and Mercure Arbat Moscow hotels!
It is a great pleasure to hear that you enjoy staying at our hotels, their nice interiors, convenient locations and surroundings.
We pay much attention to every detail, striving to provide an excellent service for the most comfortable stay of our Guests, and there is no greater reward for us than to hear your warm compliments referred to the work and hospitality of our hotel teams. We were extremely glad to know, that you found our staff being brilliant and felt with us at home.
Thank you very much for recommending our hotels, we really appreciate it a lot.
We will be happy to welcome you back during your next trips to Moscow!
Cordially,
Ada Egorova
General Manager
Mercure Moscow Baumanskaya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

New hotel in a quite area. It' really terrific. Very clean, excellent interior and with a very accurate service (free mineral water, wi-fi, etc.). 2 metro stations from Red Square. A place where I want to go back

  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
1  Thank Roberta C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ada E, General Manager at Mercure Moscow Baumanskaya, responded to this reviewResponded 11 July 2014

Dear Valued Guest,
Thank you very much for staying at Mercure Moscow Baumanskaya and sharing your feedback on Tripadvisor.com!
It is really great that you enjoyed convenient location and interior of our hotel as well as our service!
Comfortable stay of our guests is our main goal, and your willingness to return is the best reward for us!
We will be glad to see you with us again!
Kind regards,
Ada Egorova
General Manager
Mercure Moscow Baumanskaya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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