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“Excellent place to stay in Moscow”

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Swissotel Krasnye Holmy Moscow
Ranked #6 of 310 Hotels in Moscow
Certificate of Excellence
Liege, Belgium
2 reviews
“Excellent place to stay in Moscow”
5 of 5 bubbles Reviewed 7 September 2011

Excellent service and very nice rooms. Hotel also has a great Spa.
Executive Lounge offer sa nice view on the city and has an outdoor terasse (19th floor).
The bar on the top floor is just fantastic !

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Pierre H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,109 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (112)
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English first
Toronto, Ontario
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 September 2011

I stayed for two nights at the Swissotel Krasnye Holmy while passing through Moscow. The hotel is reasonably well-located and (for Moscow) provided good value for the room rate. Service was very good and the staff very keen to please. The hotel is very easy to locate visually in the city, due to the doughnut-shaped 33rd-floor City Space Bar which stands well above most of the buildings in the surrounding area. The bar itself is very popular with well-heeled Muscovites and with its panoramic views over the nighttime city lights, is well worth the visit. My room was extremely spacious, the bed comfortable, and the hallways quiet. Security was unobtrusive but obviously a priority. A gate prevents unauthorized cars from approaching the lobby at night, which (despite making a longer walk from the street when exiting your cab), is appreciated. The famous Moscow Metro can be accessed only a couple of blocks away.

Areas for improvement: the stand-up shower was separate from the tub (which I prefer). However, there were unusually large gaps between the glass walls and it was impossible to shower without absolutely flooding the bathroom floor. Perhaps some rubber pieces could be inserted so you don't have to wade through to the bedroom. I arrived at the hotel having forgotten my laptop and had been hoping to upload some photos from my camera to send to a friend. The business centre was closed for the evening. If the hotel were able to invest in one or two spare laptops with a digital card reader (not expensive), it would have been a great opportunity to really impress me with their forethought.

I can recommend the hotel without reservations and would gladly return on a future visit to Moscow, whether leisure or business.

  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TorontoDavid73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, NY
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 30 August 2011

Recently I had the opportunity to stay at the very lovely Swissotel Krasnye Holmy in Moscow. The staff, the room accommodations and the very comfortable modern design and facilities were all rewarding however my experience in their Executive Club Lounge was outstanding and probably the best Club Lounge I have ever experienced as well as the best service in Russia. The Lounge is located on the 19th floor and offers panoramic views of all of Moscow below; its a vantage point of unobstructed views of all the historic buildings and monuments. The Breakfast Buffet offers a wide assortment of anything and everything imaginable from fresh fruits, cereals, teas, coffees, yogurts, various juices and cooked breakfast items as well. The Lounge is quite open and spacious and offers comfortable seating arrangements; very impressive is an outside Summer Terrace which is also set up for Breakfast and other meal services; again the views are spectacular. This is the first and only time I have ever experienced an outdoor Terrace section of a Club Floor Lounge. The Lounge also has a mini business center with complimentary Desktop Computers and a color printer. Not to mention a mini library of reading material. But most of all there is Elena and Tim; two outstanding staff members who truly make you feel like royalty. They will welcome you with a warm smile and inviting conversation and they just always seem to be there to anticipate your needs before even asked; they already know what to deliver. Although the meal services are set up buffet style; the staff actually serve you and with a great smile! If you are going to book at the Swissotel Krasnye Holmy I highly suggest reserving the room category which includes access to this Lounge; the added features and amenities are well worth it and you will truly feel like a Tsar!!!
The other outstanding services at the Hotel are from the Concierge Desk; located right away in the Main Lobby just before the main Reception Desk. Pavel Nikolaev is Chef Concierge there; he and his staff are most knowledgeable and will truly guide you throughout your journey not only in Moscow but all throughout Russia. They are well informed, caring, kind and truly represent a passion of their profession. Pavel is also President of Les Clefs d'Or Russia; representing the Golden Keys of Concierge; truly experts in their field!!

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Italexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata
Level Contributor
43 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 28 August 2011

I stayed in this hotel between August 21, 2011 till August 26, 2011. Though a bit away from city centre, this is a lovely, clean and awesome hotel. Rooms are clean and spacious. I loved the bathroom with bathtub and a separate shower fittings. Food is delicious and the complimentary breakfast was an added advantage. However absence of a night club in hotel or nearby makes one bored at late evenings.

Stayed August 2011, travelled on business
Helpful?
Thank SPoddar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 24 August 2011

The prefessionalism and attendance to not just details, but ambiance was great. I would recommend it to anyone

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Steen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Petersburg, Russia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 August 2011

Loved this hotel! Great location, attentive staff, lovely rooms, beautiful spa zone and delicious food! Must try fondue!

  • Stayed December 2010, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank IrenaStas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boca raton
Level Contributor
76 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 20 August 2011

While the Krasnye Holmy may not be a true 5 star in providing the over the top luxury and location of the Ritz, Four Seasons, or Peninsula chains, it beats all of these brands in personal and caring service.
It is obvious that all employees at this hotel have been trained to go the extra mile for the customer. This "above and beyond" service certainly worked on my wife and me, and we will certainly look to Swissotel on our next out of town trip.
We recommend the "panoramic" rooms for their view, airiness, and very recent renovation. The higher the room the better, and try to get a full-on view of the Kremlin. We found the "deluxe" version of this room really worth the few extra rubles.

Room Tip: Deluxe "panorama" room on a high floor with a Kremlin view
See more room tips
  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank ofteninlove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swissotel Krasnye Holmy Moscow

Property: Swissotel Krasnye Holmy Moscow
Address: Kosmodamianskaya Emb., 52/6, Moscow 115054, Russia
Phone Number:
Region: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Moscow
#3 Business Hotel in Moscow
#6 Luxury Hotel in Moscow
#7 Family Hotel in Moscow
#9 Romantic Hotel in Moscow
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Swissotel Krasnye Holmy Moscow 5*
Number of rooms: 234
Official Description (provided by the hotel):
2016 TripAdvisor Travelers' Choice(R) Winner - Top 25 Hotels in Russia and Top 25 Luxury Hotels in Russia. Towering over the city, the five-star hotel Swissotel Krasnye Holmy is one of the tallest buildings in Moscow. 234 spacious guest rooms, including 28 suites, harmoniously combine modern design, breathtaking panoramic views and home comfort, complimented with traditional Swiss hospitality. Due to its location on the Garden Ring the hotel is a great starting point for exploring the city. It is also the closest five star hotel to the international airport Domodedovo, connected to Paveletskaya Station by regular Aeroexpress. The famous panoramic City Space Bar & Restaurant on the top of the hotel is included in the top 10 bars of the world and is known for creative cocktails and stunning sunsets over the city. Business and leisure travellers will find comfort in the exclusive hotel facilities, combined with the quality, efficiency and reliability that is synonymous with Swiss hospitality. ... more   less 
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Also Known As:
Swissotel Krasnye Holmy Hotel Moscow

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