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“Sheer luxury”

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The Ritz-Carlton, Moscow
Ranked #7 of 326 Hotels in Moscow
Certificate of Excellence
Reviewed 4 February 2013

Moscow is an interesting city to visit but if you do not know Russian, your best bet is probably to stay at a top end hotel close to city centre. And the hotels in Russia really can do luxury. The Ritz is my favourite hotel to stay in Moscow - I travelled very frequently to Moscow for nearly two yeears - and you just canot beat the terrace bar on the 13th floor with breathtaking views of the Kremlin, Red Square and the Moscow timelines - during the summer you can spend a whole afternoon basking in the warm sunshine and sipping cocktails and surrounded by beautiful people :-) And, if you miss the gorgeous breakfast buffet in the morning, you can order an excellent sirniki, which I love. Service is never the strong point in Russia, but once the guys get to now you, the service is friendly, personal and superb.

  • Stayed: April 2012, travelled on business
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Thank Poribrajak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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673 - 679 of 1,682 reviews

Reviewed 26 January 2013

The hotel is very opulent and caters to the discerning traveler. The staff moves about quietly like shadows and efficiently goes about meeting the guests' every need (for a price, of course). The rooms are spotlessly clean, spacious, and equipped with hi-tech features (like a digital display on the night stand that operates the curtains). The bathroom features a huge marble walk-in steam shower, which comes in handy when you realize that there's no iron in the room and your company certainly won't reimburse you for having your shirt and pants ironed by the staff for quite a pretty penny. No worries, just hang the clothes on the inside door of the shower while showering and the steam will do the rest. :) In summary, the Ritz is a luxury hotel by all means, but the trade-off is that it lacks what I call "the human aspect". The staff is so efficient that the place feels sterile and impersonal.

  • Stayed: September 2012, travelled on business
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Thank lindoushek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

Stayed new years eve. From the moment we arrived it was amazing. View from room overlooking red square , the sensational food in club lounge , the staff . Honestly it was faultless. The experience watching the fireworks from lounge balcony with such hospitality was worth the money it cost. The only odd thing was the amount of people walking around in their dressing gowns , I have never seen that before so was kind of amusing. Love the bvulgari in the bathroom.

  • Stayed: December 2012, travelled as a couple
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3  Thank wilhelmina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2013

Our first trip to Russia. Stayed here 3 days before our river cruise. Terrific Location

View:
No view from our room. This didn't bother us

Location:
Excellent right next to the Red Square and Moscow subway station. Excellent !!! We walked over on our day of arrival close to midnight. Wonderful to see St. Basil at night after landing.

Room:
Huge and well equipped. Double those European size. Unexpected

Facility:
nice with keyed elevator access to your floor. Restaurant serve the most amazing Russian food, vodka, caviar. There is also a Hip bar I cannot remember the name

Taxi:
Very convenient and reasonably priced. No English.

Guest Services:
Very polite but average. The front desk forgot to give me back my passport upon check in. Lobby safe is easily accessible and a must

Check in / out
no lines

Room Tip: if you can afford it, get a suite facing the Red Square.
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  • Stayed: August 2012, travelled with family
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Thank tokidokiKT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2013

When my husband and I went to Russia we wanted to stay in historic hotels (luxury, but historic) to get a feel for the culture. We spent our first night in Moscow in The National, and while it is historic I would not quite call it luxury. Unhappy with our experience, the following day we booked a room at The Ritz Carlton. For those of you who are unfamiliar with the placement of the hotel, it is not right across from Red Square it's around the corner. But what you give up in view you gain in amenities and luxury. The rooms are comfortable, clean and nicely appointed, the staff is courteous and eager to please, and most important the coffee is wonderful. All in all it was a very pleasant and luxurious hotel stay.

  • Stayed: July 2012, travelled with family
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1  Thank Mellissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2013

Took a trip for rest after finishing a project that I had been working hard on for more than 1 year. This was a very nice trip and the hotel took care of all my needs, did some shopping, site seeing and took in ballet - everything was made better thru the services that the hotel offers.

  • Stayed: December 2012, travelled solo
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Thank Roy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2013

Right across from Kremlin, Red Square, and St. basils this hotel is one of Europe's best. Elegant in every turn. Rooms are amazing. Restaurants as well. This is THE hotel in Moscow. no others come close. Audi A8 are hotel cars, and it is all underground tunnels to cross crazy traffic streets. But, to be able to walk to Red Square is amazing. 200 feet!

Room Tip: try to get at least some view towards street or kremlin. Top floor bar has great views. Rooms are ve...
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  • Stayed: September 2012, travelled on business
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1  Thank Globetrotter747_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Moscow

Address: Tverskaya St., 3, Moscow 125009, Russia (Formerly The Ritz-Carlton Moscow)
Phone Number:
Region: Russia > Central Russia > Moscow > Tverskaya
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Moscow
#5 Business Hotel in Moscow
#7 Luxury Hotel in Moscow
#10 Romantic Hotel in Moscow
#13 Family Hotel in Moscow
Price Range: £271 - £510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Moscow 5*
Number of rooms: 334
Official Description (provided by the hotel):
Located just off the Red Square, next to the Kremlin, in the heart of cultural and business center of Russia's capital, The Ritz-Carlton, Moscow features the largest guest rooms and suites providing cutting edge technological amenities. The hotel in Moscow, Russia offers a string of luxurious amenities including world-class dining options - O2 Lounge with summer terrace on the 12th floor with breathtaking panoramic view over the Kremlin and Red Square, Cafe Russe presentic European cuisine and some Russian highlights, Pan-Asian restaurant Novikov Restaurant & Bar, a beauty salon, barber spa, Fitness Center and spacious full-service The Ritz-Carlton Spa featuring 14 treatment rooms, as well as a heated indoor pool, hot tub, sauna and steam rooms. With more than 1,100 square meters / 11,436 square feet of meeting space including the Ballroom accommodating events of up to 700 guests, The Ritz-Carlton, Moscow will welcome attendees in style. ... more   less 
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Also Known As:
Ritz-Carlton Hotel Moscow
Moscow Ritz Carlton
Ritz Moscow
Ritz-Carlton Moscow

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