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“Rooftop bar exceptional”

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The Ritz-Carlton, Moscow
Ranked #10 of 313 Hotels in Moscow
Certificate of Excellence
Godalming, United Kingdom
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Rooftop bar exceptional”
Reviewed 26 November 2013

Reservations required, but we were lucky - sympathetic concierge, blagged our way in to the rooftop bar by saying we were meeting friends. Fabulous view of the Kremlin and Red Square. An interesting mix of ultra glam groups, a small wedding party with bride in full regalia, and a couple of very ordinary locals who ogled everyone else. Excellent cocktails. Good selection of nibbles, snacks and small dishes - costs the same as dinner in a smart restaurant but the atmosphere and view make it all worth while.

Stayed July 2013, travelled as a couple
Helpful?
Thank DrivenByTheFourWinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (172)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
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English first
New York City, New York
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 24 November 2013

Called up the salon to see what a manicure cost. The woman tells me 2500 rub. So I go down and get my manicure done, the girl doing my nails doesn't speak english but she is very nice and does an ok job. She asks me 'what color'? I pick a color and go to pay. The bill comes to 3500 rub. So I ask where the other 1000 rub came from? Well the manicure doesn't cover nail polish! It's an extra 1000 rub for nail polish ! Its obviously not about an extra 1000 rub, its about being lied to and people trying to squeeze every last dollar out of you here. This is but one example its going to be a long 8 days.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Jenna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belo Horizonte, MG
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 November 2013 via mobile

Unbeatable location...
From the roof top restaurant you can find the best Red Square view...
Really amazing!
But check the prices before ordering a bottle of wine... Otherwise you might have a sudden chance of mood when receiving the bill.

Stayed September 2013, travelled solo
Helpful?
2 Thank Coimbra_Tax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naples, Italy
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 21 November 2013

Really enjoyed my stay at the Ritz Moscow. The interiors are beautiful, I visited the hotel restaurant which was very pleasant. The room and bathroom I had was definitely up to standards. The location is great as it a short walk to the Red Square.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Candice H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
408 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 19 November 2013

This is an urban setting Hotel somewhat centrally located. Rooms are nice and fairly spacious. The lounge is a bit small and can get crowded. Concierge floor is nice and they offer beverages and food at different times during the morning and early evening.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TJC22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 November 2013

Not without a reason "Ritz-Carlton Moscow" hotel can be called one of the most comfortable and fashionable hotels in the capital of Russia. It meets all international standards and contributes to such major objective as development of tourism in Moscow.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CSp S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicosia, Cyprus
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 November 2013 via mobile

This a great hotel mainly for its location which is about 300 meters from Red Square and its maximum security which makes you feel as safe as a foreigner can feel in Moscow ( hotel is littered with surveillance cameras while there is an array of robocop bodyguards outside and inside of the hotel which at times makes you feel uncomfortable.
Ok, the view from the roof is majestic but come on! charging RUR 450 for 1gr. of beluga is stupid. This is just to get an idea of how overpriced this hotel is.

Service is quite good but not as good as you would expect. Order a Coke at the ground floor lounge and it comes in a plain glass without ice!

Breakfast is good, no complain at all. Proper fresh oj, an egg/omelette station, and even cheap caviar and salmon for those interested.

The rooms are spacious, clean and the bathroom has everything you need. But, wait,no hairdryer in the basic club room. Also no kettle! or coffee machine unless you get an executive room. This is purely lack of respect to the guests in my opinion as any 3* hotel has a kettle and a tea bag in it. I am sure this does not happen in western RCs.

Room service was punctual and polite. I ordered the RC burger which was juicy, freshly prepared and served with freshly fried fries at 10:30pm. Special mention to Evgenia at the lobby, who stands out of the rest.

Finally I found the tv channels a bit basic, and should easily have included more than the fast food type English channels (BBCworld,CNN,SKYnews Bloomberg,Eurosport Discovery) and a zillion Russian, Arabic etc. Maybe I was pissed off as none showed any Champions League match.

Free wifi is a very nice gesture considering that Hyatt Ararat charges €10per day for it but unfortunately all the things missing in RCs basic rooms, Hyatt Ararat has them.

Stayed November 2013, travelled on business
Helpful?
3 Thank George P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Moscow

Property: The Ritz-Carlton, Moscow
Address: Tverskaya St., 3, Moscow 125009, Russia (Formerly The Ritz-Carlton Moscow)
Phone Number:
Region: Russia > Central Russia > Moscow > Tverskaya
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Moscow
#6 Spa Hotel in Moscow
#10 Romantic Hotel in Moscow
#10 Luxury Hotel in Moscow
#13 Family Hotel in Moscow
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Moscow 5*
Number of rooms: 334
Official Description (provided by the hotel):
Located just off the Red Square, next to the Kremlin, in the heart of cultural and business center of Russia's capital, The Ritz-Carlton, Moscow features the largest guest rooms and suites providing cutting edge technological amenities. The hotel offers a string of luxurious amenities including world-class dining options - O2 Lounge with summer terrace on the 12th floor with breathtaking panoramic view over the Kremlin and Red Square, Café Russe presentic European cuisine and some Russian highlights, Pan-Asian restaurant Novikov Restaurant & Bar, a beauty salon, barber spa, Fitness Center and spacious full-service The Ritz-Carlton Spa featuring 14 treatment rooms, as well as a heated indoor pool, hot tub, sauna and steam rooms. With more than 1,100 square meters / 11,436 square feet of meeting space including the Ballroom accommodating events of up to 700 guests, The Ritz-Carlton, Moscow will welcome attendees in style. ... more   less 
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Also Known As:
Ritz-Carlton Hotel Moscow
Moscow Ritz Carlton
Ritz Moscow
Ritz-Carlton Moscow

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