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“Just a luxury hotel”

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The Ritz-Carlton, Moscow
Ranked #10 of 315 Hotels in Moscow
Certificate of Excellence
Level Contributor
121 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Just a luxury hotel”
Reviewed 7 June 2014

My Russian colleagues booked the hotel for me, using their Corporate rates - otherwise the hotel would simply be overpriced. The Ritz-Carlon is perfectly located, at the end of the Tverskaya, neighboring the Red Square. The hotel offers the service and facilities of a great luxury hotel, there is nothing to criticize - what also means, that there is no real character within. The hotel could be located in every city of the world.

  • Stayed November 2013, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maximilian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (174)
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  • English first
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English first
Newark, New Jersey
Level Contributor
383 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 6 June 2014 via mobile

Stayed here for 3 nights with club room floor. Worth the extra cost of club room floor as restaurants very pricey in Moscow. Great service, comfy beds and spacious rooms. Within walking distance of kremlin and red square. Quiet rooms too.

Stayed June 2014, travelled with family
Helpful?
Thank suzeyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
107 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 4 June 2014

The Ritz can only really be compared to one hotel in Moscow and that's the Hyatt (although pretty soon the Four Seasons will provide a little competition). The Ritz is lovely. I would have given it 4.5 stars if I could. The rooms are variable; I prefer the club room with a view to the superior rooms. And the executive rooms are very nice with a lot of additional space. The view from some of the rooms, the club lounge and the O2 terrace is fabulous. Service is fairly good though not everyone in the hotel speaks English very well (which is where the Ritz loses out to the Hyatt). Service and food are the comparative let-downs. There are very limited options for both room service and restaurant, with the only exception being Novikov - which isn't technically a part of the hotel itself but is situated at the lobby level. Hotel food options aside from this are seriously lacking in choice and very overpriced for what they are. Getting your car to the front entrance can also be a chore - but the advantage over the Hyatt is not having to negotiate the traffic on Neglinayya Street. Lobby areas are nice but can get crowded with tourists, etc. Breakfast is far better at the Hyatt but at the Ritz the spa, gym and pool are incomparable. Overall, this is a luxury hotel with real class in a perfect location close to tourist attractions, restaurants, the metro, etc. Of the two I would perhaps choose the Hyatt but that is as a business guest who has been travelling to Moscow for many years. As a tourist, go for the Ritz.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank businss_travell3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 June 2014 via mobile

Stayed at this hotel for one night. Everything according to expectation on a five star in a metropol.

Great terasse on 12th flor with magnificent view in the evening. Staff friendly service minded.

We used conference facilities on 2nd flor and where happy with that.

Breakfast very well. Lunch a bit below expectations.

Stayed May 2014, travelled on business
Helpful?
Thank Falholt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cutler, Maine
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 May 2014

I spent over a week here on a business trip, and love this hotel...Great location, wonderful restaurants and of course amazing attention to every detail! Walking distance to Red Square, a under ground mall is nearby. Make sure you visit the roof top restaurant/lounge, it has an amazing view....Interestingly enough, I passed by a McDonalds and noticed that alcohol was being served, not just beer and wine, but mixed drinks?!....go figure?!

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HarborviewCottage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doha qatar
Level Contributor
113 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 28 May 2014

We did an extended weekend and were busy everyday. Luxury and spoiled. Easy walking to ballet, kremlin, red square and shops. O2 bar is delight. Loved the shisha. Couples spa was just wonderful after a day out in the winter cold.

Concierge are very helpful.

Room Tip: Everything we expected.
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  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
Thank PhilDohaqatar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 28 May 2014

I have just had the opportunity to visit Russia (St Petersburg and Moscow) on business and I have to say that the Ritz-Carlton in Moscow was absolutely wonderful and did not disappoint.

The hotel offers brilliant service from all their staff members with a warm welcome and smile on arrival to assistance at every turn with staff eager to assist and make your stay more comfortable and pleasant. The rooms are wonderful. They are extremely spacious, comfortable and clean and have all the amenities that a business man or women would need whilst travelling. I have to say the linen (pillows and duvets) on the bed are amazing – so soft and comfortable, I can’t remember last when I slept so well in a hotel bed. Location of the hotel is perfect. Situated next to the Red Square and within walking distance to the Kremlin Museum and many more famous landmarks.
The roof top restaurant will not disappoint. The restaurant offers the finest cuisine in the most exquisite surroundings in Moscow – sunset in one corner and the Red Square at night in the other.
Breakfast is certainly not to be missed as the selection of cuisine is fantastic and there is no better way to start your day. If you are fortunate enough to have access to the club floor – the restaurant and service is superb with friendly ladies to assist you.
I would highly recommend this hotel and will try my upmost to return with my family one day.

Room Tip: All are fabulous
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  • Stayed May 2014, travelled on business
    • Value
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    • Service
Helpful?
1 Thank Leona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Moscow

Property: The Ritz-Carlton, Moscow
Address: Tverskaya St., 3, Moscow 125009, Russia (Formerly The Ritz-Carlton Moscow)
Phone Number:
Region: Russia > Central Russia > Moscow > Tverskaya
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Moscow
#6 Spa Hotel in Moscow
#10 Romantic Hotel in Moscow
#10 Luxury Hotel in Moscow
#13 Family Hotel in Moscow
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Moscow 5*
Number of rooms: 334
Official Description (provided by the hotel):
Located just off the Red Square, next to the Kremlin, in the heart of cultural and business center of Russia's capital, The Ritz-Carlton, Moscow features the largest guest rooms and suites providing cutting edge technological amenities. The hotel offers a string of luxurious amenities including world-class dining options - O2 Lounge with summer terrace on the 12th floor with breathtaking panoramic view over the Kremlin and Red Square, Café Russe presentic European cuisine and some Russian highlights, Pan-Asian restaurant Novikov Restaurant & Bar, a beauty salon, barber spa, Fitness Center and spacious full-service The Ritz-Carlton Spa featuring 14 treatment rooms, as well as a heated indoor pool, hot tub, sauna and steam rooms. With more than 1,100 square meters / 11,436 square feet of meeting space including the Ballroom accommodating events of up to 700 guests, The Ritz-Carlton, Moscow will welcome attendees in style. ... more   less 
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Also Known As:
Ritz-Carlton Hotel Moscow
Moscow Ritz Carlton
Ritz Moscow
Ritz-Carlton Moscow

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