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“Perfect Hotel”
Review of Peter I

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Peter I
Ranked #39 of 315 Hotels in Moscow
Certificate of Excellence
Sao Paulo, SP
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Perfect Hotel”
Reviewed 6 August 2014

The location is perfect. Confortable rooms, great location, clean, very helpefull recpetion staff! It is expensive but it is a real 5 stars. All key attractions in moscow are within walking distance of the hotel.

  • Stayed May 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Rodnei I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svetlana K, Менеджер по связям с общественностью at Peter I, responded to this review, 11 August 2014
Dear Guest,
Thank you for your nice review, we are delighted to read that we succeeded in providing a great stay. We hope we will have the opportunity to welcome you again soon,

Yours sincerely,
Svetlana Khardikova
Peter I hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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622 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Tadcaster, United Kingdom
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 August 2014

I booked this hotel for a four night stay with my Mum who is now in her early 80's. We requested a quiet room and we had a lovely twin room on the fifth floor overlooking the main road (room 565). The food at breakfast was delicious and varied every day. The reception staff spoke good English (we do not speak Russian) and other staff smiled and said "Hello" when we greeted them. It is in a great location, a short walk from the Bolshoi theatre and Red Square (red means "beautiful" and it certainly is that!). When we returned to the hotel at the end of our evening it was nice to sit in the lounge area, read "The Moscow Times" and listen to the pianist playing. It was a perfect hotel for a perfect short break.

Room Tip: Request a quiet room.
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank helenTadcaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svetlana K, Менеджер по связям с общественностью at Peter I, responded to this review, 6 August 2014
Dear Guest,
Thank you for your very positive comments regarding your stay with us. We are delighted to know that you liked our location and service as we are happy to meet all your expectations. We very much appreciate your review and we hope to see you again soon!

with best wishes,
Svetlana Khardikova
Peter I hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
82 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 31 July 2014 via mobile

We stayed the rooms n the location. The hotel is tastefully done up. All key attractions in moscow are within walking distance of the hotel. The street is quiet n lovely. Close by there are plenty of eateries n bars.

Stayed July 2014, travelled with friends
Helpful?
Thank PurPar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svetlana K, Менеджер по связям с общественностью at Peter I, responded to this review, 4 August 2014
Dear Guest,
Thank you very much for sharing your comments with us on Tripadvisor.
We are delighted that you enjoyed the hotel and its location. We hope that we will be able to welcome you back very soon!

Yours sincerely,
Svetlana Khardikova
Peter I hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trondheim, Norway
Level Contributor
228 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 29 July 2014

Booked this hotel because this was a 5 star hotel for 200 US a night for a doble room, thats cheap. Moscow is said to have the most expensive hotel prices in the world, but this one is not. The hotel is central and i walking distance to the red square, gum, tsum, bolsjioj, shopping, and clubs at night. We spent 3 nights here and the reception was very helpful. The rooms are as expected on a 5 star hotel, but in my opinion this is more as a 4 star. Clean, spacious and breakfast included. They also have free wifi here. When ordering a taxi prepare to wait for hours. Instead try to take the metro if your not going to the airport.

Room Tip: Room on the higher floors facing the Russian National Bank.
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank gobystolsvik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svetlana K, Менеджер по связям с общественностью at Peter I, responded to this review, 31 July 2014
Dear guest!
Thank you for your recent stay with us and reviewing our property. We are delighted to read that you have appreciated our location, the service and the staff attention. We hope we will have the opportunity to welcome you again soon.

Best wishes,
Svetlana Khardikova
Peter I hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
224 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 517 helpful votes
Reviewed 28 July 2014

My family and I spent 3 nights in Hotel Peter the 1st from 22-25.07.2014. We were located in standard room number 389, which I will highly recommend you to avoid !!! It is more the area where the room is located than the room itself which gives problems, because there is a very noisy restaurant located just below your windows, playing live and noisy music until after midnight...
We arrived in the evening by taxi from the airport on 22.07.2014, check in was smooth and efficient and portier (not a very smilling one...) assisted us with our luggages up to our room. Note that you will have to use your room key to use the lift. There was free wifi in the main hall but not inside the room. Most important points to know about this hotel are that location is very good, less than 5 minutes walk to reach Bolschoï Theater and 15 minutes to reach Red Square by foot. However, when looking at the hotel entrance from the main street, avoid to get a room located on the left side of the hotel as there is a very noisy restaurant playing loud live music until late in the evening, you will not be able to sleep peacefully... The hotel has a swimming pool at 28 degrees Celsius, a small jaccuzzi and a very hot turkish bath. They will provide you with towels at the pool reception, on request.

So, to resume our stay, I will say that :

Positive points :
----------------------
1) Free wifi at the reception.
2) 1 small bottle of water free of charge per day in bathroom.
3) Rooms are large with high ceiling.
4) Location is very close to Bolschoï Theater and to Red Square by foot.
5) There is always someone from hotel security at the entrance of the hotel.

Points to be improved :
-------------------------------
1) Very noisy restaurant on ground floor, located just next to the hotel, playing loud live music until late in the evening.
2) Pressure of water in the shower/bathroom was very low.
3) Only 2 bath robes were inside our bathroom, but we were 3...
4) Beds were not though enough.
5) No free wifi inside the rooms.
6) Room service did not replace the handkerchief box which was empty in our bathroom and removed one of our room key which we intentionnally left inside it's location next to entrance door.
7) No real view from the windows.
8) In the breakfast restaurant, red seats are getting used and old, better to change them soon...

Well, also be informed that traffic jam and general cars circulation in Moscow are awful ! People are really driving like crazy and you can feel easily unsafe, depending on the driver. We had 2 bad experiences but by chance no fights and no accidents, but it was very close to...

Well, that's it. We will most probably change our hotel choice next time, to see something new and maybe more quiet. I will soon add some photos of our stay so you see what I'm talking about.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank otterboris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svetlana K, Менеджер по связям с общественностью at Peter I, responded to this review, 31 July 2014
Dear guest,
Thank you for your detailed review. I certainly apologize for the problems that you experienced. We take these comments very seriously and will follow up on the problems you've pointed out. I would like to clarify that we do have free wifi in all hotel areas. Also you can rent an additional bathrobe at reception desk. We are sorry if these options weren't communicated to you properly by our staff. Nevertheless we are happy to see that you generally enjoyed your stay with us and we would be delighted to be able to welcome you again.

Best wishes,
Svetlana Khardikova
Peter I hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 July 2014

This was a beautiful old hotel within walking distance of shopping and restaurants...very comfortable overnighter for us...staff on counter excellent although the bar staff did not like us asking for ice ...very clean..bath was very high indeed...would be hard for the elderly....had a unique shoe cleaning device in the hall..which was excellent...full befit breakfast but had to ask for toast...Interpretation was a little difficult...walking distance to red square and The beautiful Gum shopping store on the edge of the red square a must to see.

Room Tip: I think all would be OK
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Robyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svetlana K, Менеджер по связям с общественностью at Peter I, responded to this review, 28 July 2014
Dear guest!
Thank you very much for sharing your comments with us on Tripadvisor following your recent stay in Moscow! We are delighted to read that you have appreciated our location, the service and the staff attention. We hope we will have the opportunity to welcome you again soon.

Yours sincerely,
Svetlana Khardikova
Peter I hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 16 July 2014

I would give Peter I five stars if it would be a 4-star hotel. Peter I’s location is superb, the service is friendly, and breakfasts are excellent. Nothing else deserves five stars in this hotel. We stayed in a “standard” room which was standard for a three-four star hotel. Clean and spacious but nothing outstanding. The bathroom is miniature with no bathtub. It looks like the shower is a later, poorly made, addition (three stars at most). The hotel has a strange system for the Wi-Fi access. The front desk gives you passwords for each computer. The passwords expire in three days. Then you need to get a new password. The main problem that computers (I had three) do not memorize passwords and you need to enter them whenever you start your computer. This is annoying. The good thing is that Wi-Fi is free.
Recommendation: if you need a taxi, order it yourself (there are plenty of taxi websites in Moscow). If you do this through the front desk, the price will at least double.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Alexander L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svetlana K, Менеджер по связям с общественностью at Peter I, responded to this review, 18 July 2014
Dear guest,
Thank you for your review of our hotel. I certainly apologize for the problems that you experienced. We take these comments very seriously, and I can assure you we will be taking steps to make sure all units are working to optimum efficiency – we will follow up on the problems you've pointed out. We appreciate your comments, and hope that you will give us another chance to be of service.

Yours sincerely, Svetlana Khardikova
Peter I hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Peter I

Property: Peter I
Address: Neglinnaya St., 17, Moscow 127051, Russia
Region: Russia > Central Russia > Moscow > Tverskaya
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Spa Hotel in Moscow
#35 Romantic Hotel in Moscow
#35 Luxury Hotel in Moscow
#40 Family Hotel in Moscow
#57 Business Hotel in Moscow
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Peter I 5*
Number of rooms: 133
Official Description (provided by the hotel):
Peter I Hotel is located in the business and cultural center of Moscow just a few steps away from Red Square, Kremlin, St. Basil's Cathedral, the Bolshoi and Maly theaters and many other attractions of the capital. There are many metro stations near Peter I hotel: Kuznetsky Most, Okhotny Ryad, Trubnaya, Tsvetnoy bulvar. Peter I Hotel provides a full range of facilities for business and leisure: business center, conference halls, fitness center with pool, beauty salon, restaurant Romanov (Russian & European cuisine) and lobby bar. A generous buffet breakfast is served every morning at Romanov restaurant of Peter I hotel. The Lobby bar of Peter I Hotel is open 24 hours and offers the guests a wide selection of appetizers and salads, sandwiches, desserts and drinks. The Lobby bar is decorated with a luxurious white piano which complements the evening cosy atmosphere with the sounds of live music. VIP lounge is on the top floor of the hotel offers tea, coffee, pastry, fruits, light drinks and snacks for a day. Free Wi-Fi Internet service is available 24-hours in all hotel areas. ... more   less 
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Also Known As:
Peter 1 Hotel
Peter 1 Moscow

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