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“Mamaison Moscow”

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Mamaison All Suites Spa Hotel Pokrovka
Ranked #41 of 335 Hotels in Moscow
Certificate of Excellence
Reviewed 8 May 2012

Excellent hotel. On arrival we were upgraded to a suite. The staff and service were excellent and catered for our every need.

After days of walking around the city, this hotel was the perfect place to go back too and relax in the spa.

I would highly recommend it and would like to say a big thanks to the staf who made it so enjoyable.

  • Stayed: May 2012, travelled with friends
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Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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154 - 160 of 451 reviews

Reviewed 3 May 2012

Beautiful hotel 2 min walk from the Garden Ring. Nicely hidden in a quiet side street, silent and calm atmosphere. Good service, good breakfast, internet access. I didnt have time to use the Spa but I found a note in the room saying thepool at the Spa is out of order. I'd hope that, this is a temporary situation.
THe hotel is on the pricy side ;300 usd but thats the case in most Moscow hotels.

  • Stayed: April 2012, travelled on business
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Thank GokhanOzkan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

Very nice week end stay - strongly reccommend! Very helpful and effective staff, nice rooms and amenities.

Room Tip: Non smoking rooms smells much fresher)) One Bedroom Deluxe Suite - just great!
See more room tips
  • Stayed: April 2012, travelled as a couple
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Thank Anton_Desyatnikov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2012

expensive (of course), the room is big, we have the separate bedroom and living room plus full equipped kitchen utensils plus a kind of nespresso coffee machine. in front of the hotel is a 24 hours supermarket, convenient!
all the bathroom amenities is Elemis brand, the pool is cute.
recommended if you have a high budget for accommodation.

  • Stayed: March 2012, travelled on business
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Thank arletajakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2012

Stayed in October 2011 for 4 nights. Tried to eat in the Restaurant twice but we were told there was a function on; we couldn't even go to the bar for a drink. One of these was on our first night when we were tired from travelling. Asked for alternatives and we were directed to a shopping arcade about 2 miles away. Managed to eat one night late after the Bolshoi and the food offered was very average. To be fair Breakfast was OK. The rooms are large, not really a suite, but beware of the wall cupboards, they are too deep and it is very easy to bang your head especially getting out of bed. Opening the lid of the coffee maker was also a feat of engineering due to its closeness to a cupboard above it. The reception staff were very helpful but they were the only ones. How it won the award from Tripadvisor I do not know, unless this has made it complacent.

  • Stayed: October 2011, travelled as a couple
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Thank segara87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2012

Upon arrival I was surprised. Only one person at the desk and nothing of the buzz of a 5 star hotel you would find normally.
Reception was swift, good English, good explanations. Bar is open 24/7 which makes things pleasant if you wanna meet people, have a late dinner instead of eating in your room. The decor of the Bar/resto was quite nice. A bit hype, but it finds for me the balance between a trendy bar for at night and still an adequate setting for a nice noon lunch or morning breakfast.
Actually the only thing missing was people to make it a nice hangout
The rooms were quite big. I saw 2 of them. Big surface, but a bit outdated in design. which was a bit better in the other room, but which was smaller then the first one.
Only thing missing was a bath. A 5 star room with only a shower? yes in some where you lack the space, but here, that is an omission.
Luckily there is the Spa, free for the guests, good sauna, hamam, a pool, not too big, about 4,5 x 10m, but just big enough to swim if you are alone in it and don't mind turning too much.
I didn't do any treatments, so can't comment on them, but when I arrived at 22h there were about 10 people, occupying it, mostly having had a massage, which they commented on was good. For me as purist, having to put on a bathing suit in a sauna is a contradiction, but as it seems, the Finns have not been able to persuade their neighbours on this feat.
My conclusion: more people would make it more lively, for sure, they have some good quality, but need a creative mind in management to turn this into a place to be.

Room Tip: 7th floor !
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  • Stayed: March 2012, travelled on business
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Thank Liteworker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2012

And so I'm finally back from my second trip to Moscow. The weather was so miserable and so depressing, it's hard to imagine.

I was desperate to stay at a SPA hotel with a touch of luxury. That's why I ended up at Mamaison Pokrovka.

Ooh, that was a big mistake, huge. The room was boring and dull, the only advantage was a kitchinette that let me avoid both the slow and unfriendly room service and the half-a-lifetime walk to the nearest restaurant outside. The hotel is located in teh middle of nowhere, so forget about dining out. It takes around 30 minutes to walk to the center, and eating in the sidestreets can be dangerous in Moscow. Bear in mind that when you head outside in Moscow, you will not get any fresh air or sunshine You will get cold, wet and dirty.

So stay ONLY at a central hotel that is within 3 minutes from the subway. Taxi is not at all reliable in Moscow, so use the subway only.

Breakfast at this hotel was also miserable, teh choice was very basic, and the prices for something extra like orange juice are immense.

Service at the Mamaison Pokrovka was very disaponting. The staff were not welcoming, not friendly, not eager to do anything...

  • Stayed: February 2012, travelled on business
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2  Thank MrShHolmes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mamaison All Suites Spa Hotel Pokrovka

Address: Pokrovka St., 40/2, Moscow 105062, Russia
Phone Number:
Region: Russia > Central Russia > Moscow > Basmanny
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#17 Family Hotel in Moscow
#19 Spa Hotel in Moscow
#25 Business Hotel in Moscow
#29 Romantic Hotel in Moscow
#37 Luxury Hotel in Moscow
Price Range: £77 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mamaison All Suites Spa Hotel Pokrovka 5*
Number of rooms: 84
Official Description (provided by the hotel):
Conveniently located in historic downtown Moscow, the luxury Mamaison All-Suites Spa Hotel Pokrovka is so much more than a boutique hotel in Moscow. Offering some of the most spacious accommodation in the Russian capital, it is a combination of modern design and warmth, unique amongst the luxury hotels Moscow. Hotel Pokrovka is considered amongst the best moscow hotels, and your ideal city base for short and extended stays, be it as Moscow business hotel or for families, providing a genuine home away from home. Within walking distance of some of Moscow's main cultural attractions, the Moscow luxury boutique hotel also offers the exclusive Spa by Algotherm, a top restaurant and stunning Art Deco design, making it the number one for your Moscow hotel booking. Mamaison All-Suites Spa Hotel Pokrovka boasts 84 exclusively equipped suites (35-213sqm), Award-winning MEAT & MORE Restaurant, Exclusive Spa by Algotherm, Indoor pool, sauna, Turkish baths, Beauty and hair salons, Fax & PC connections in each suite, Complimentary WIFI throughout the hotel, 24-hour business centre, MICE and meeting facilities, Walking distance to major city sights. ... more   less 
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Also Known As:
Mamaison Hotel Moscow
Mamaison Hotel Pokrovka

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