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“Nice spa hotel!”
4 of 5 bubbles Review of Hotel Kaiserhof

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Hotel Kaiserhof
Ranked #2 of 30 Hotels in Kaliningrad
Certificate of Excellence
Trondheim, Norway
Level Contributor
228 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Nice spa hotel!”
4 of 5 bubbles Reviewed 30 July 2014

nice, comfy, new, good standard, clean, spa unit. Friendly staff, ok breakfast included. Its not in the center of Kaliningrad but if you would like to stay there you havent the canals with boats near you. Good view over the canal. supermarket near by. restaurants on the promenade just out the door.

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gobystolsvik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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649 reviews from our community

Traveller rating
    438
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    46
    6
    7
See reviews for
113
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
York, United Kingdom
Level Contributor
176 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
5 of 5 bubbles Reviewed 10 November 2013

An excellent spa hotel which justifiably holds a 4 star rating

Introductory words

-accommodations in 2 big buildings connected by walkway
-in atrium of first building, is large dining room which is the breakfast room and venue for weekend wedding parties
-15 minutes brisk and scenic walk from hotel to city centre

Good words

-Shuttle pick up, check in and miscellaneous requests all arranged
-huge well equipped room in second building away from reception area
-very comfortable bed
-excellent shower
-stable and strong wifi everywhere
-excellent buffet breakfast with an abundance of choices to suit all tastes
-very good spa facility with high quality facilities and services
-nice lobby bar

Cautionary words

-wedding parties are accompanied by very loud music-which is quite normal for Russian weddings-and much partying-very nice-Russians know how to party! Guests in the first accommodation block surrounding the atrium/dining room will be amidst the cacophony! Thankfully I was in the second block well away from the 2 weddings that occurred during my stay. However on a couple of occasions, it was impossible to speak to the receptionist amidst the noise. Merely a polite observation. My stay was fine-in the first accommodation block, it may have been different

-hotel airport shuttle pick up 650 Roubles - regular city taxi 450 Roubles - worth a thought

Room Tip: -ask for a room in the second accommodation block
See more room tips
  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NICHOLASGILROY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
623 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
3 of 5 bubbles Reviewed 18 September 2013 via mobile

Spent one night at Kaiserhoff and thought it was pretty basic with not much standing out. Think Radisson would have been better choice. On the positive side, food at the restaurant was very good and affordable.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laurent G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cologne, Germany
Level Contributor
84 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 27 May 2013

Overall I can strongly recomend this hotel. Spacy rooms, good SPA, excellent breakfast and pleasant tap beer prices in a bar. Outstanding river view from room (ask for the river view).
But, service wise there is a room for improvement:
1. Asked for the ironing board and iron - did not get one, all were busy. Ironing was offered by room-service instead...but for additional charge.
2. You cannot open/close window yourself because it is locked - have to call room-service.
3. At checkout they charged more money from the card than had to. Still no refund after 3 days.

Take your own bathing liquids . Offered in the hotel are of poor quality.

Room Tip: take a river view
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IOPAH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow
Level Contributor
46 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 20 February 2013

Everything with this hotel is really ok, so even though one should not expect a topnotch five star property, the overal experience is very good: central location near the only and most famous pictoresque point of Kaliningrad. Modern, spacious rooms, at least some temperature control and a very comfortable bed. Adequate and discreet service, lots of facilities, good breakfast. I was in the adjacent building, which is connected on the second floor with the main building: no real problem as a staffmember was quickly called to help with suitcase. It involves however two sets of elevators or numerous steps. I found prices in Kaliningrad at this time of the year reasonable and there many other hotels available for 500-1000 roubles less, but I was right in understanding that with the Heliopark you play safe and have a nice place to stay in Kaliningrad.

  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 26 June 2012

We stayed in this hotel overnight travelling from Svetlogorsk. We travelled as family with 1 year old child and were given smoking room though we specified in our reservation we needed a non-smoking one. Young man at the reception desk was not willing to help and the problem was solved only after the FO Manager came.
The room was extremely small and the baby cot was put right under the conditioner as there was no other place available. As a result baby coulnd sleep over there without getting a cold.
Breakfast was good and the staff in the restaurant rather friendly.
The location i wouldnt call perfect to the real center of the city you gotta take a tram, travel takes around 20 minutes.
For the same money i would recommend the Radisson hotel instead

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 2ryzhika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Moscow City, Russia
Level Contributor
163 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 bubbles Reviewed 28 May 2012

Situated in the crowded center, but quite silent inside this hotel said me: have a rest.
If I go to Kaliningrad for the 2nd time I'll stay here again.

Rooms are clear and silent, service is nice, food is tasty, price is reasonable. What else do you need to have a rest? Book it!

  • Stayed July 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ncknm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Kaiserhof

Property: Hotel Kaiserhof
Address: Oktyabrskaya St., 6A, Kaliningrad 236006, Russia
Region: Russia > Northwestern District > Kaliningrad Oblast > Kaliningrad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 30 Hotels in Kaliningrad
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Kaiserhof 4*
Number of rooms: 117
Official Description (provided by the hotel):
Kaiserhof hotel is located at the heart of Kaliningrad, close to the cultural and tourist attractions. The hotel is fully consistent with international standards 4 *. Modern equipment of our hotel allows you to organize business events at a high level. Great restaurants, equipped conference rooms, European service provides unlimited opportunities for the most complex and interesting activities. Modern hotel in Kaliningrad with a beautiful view of the river Pregolya and comfortable rooms - this hotel Kaiserhof. Among the many hotels in Kaliningrad, this hotel is a great place not only for Visitor traveler, but also a great opportunity to hold the conference at a high level. This hotel is conveniently located in Kaliningrad and to work and to explore the historic city center - it is next to the exhibition center Baltic Expo. Secondly, in the building of this hotel in Kaliningrad has a modern SPA-center with a wide range of wellness services. Finally, it should be noted elegant European style of our hotel Kaliningrad: hotel building and its interior is said that here can appreciate the best European tradition, so choosing among the hotels in Kaliningrad, many celebrities, famous politicians and successful businessmen prefer Kaiserhof. Choosing a hotel in Kaliningrad, you can not go wrong by choosing this very modern hotel pays tribute to the rich European tradition of respect. ... more   less 
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