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“Perfect place to stay in Kaliningrad.”

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ibis Kaliningrad Center
Ranked #3 of 30 Hotels in Kaliningrad
Certificate of Excellence
Moscow, Moscow City, Russia
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Perfect place to stay in Kaliningrad.”
Reviewed 11 August 2014

Really new hotel. From the first step you can see that hotel belongs to Accor network and completes all requirements.
Clean, centrally located, with new rooms and powerful aircons.
Really friendly girls on reception. I was using some Accor points to pay for my stay and it caused no problems at all.
I was staying in Superior room which consists of 2 standard rooms, but one of them is equipped with sitting area and TV instead of bed.
Room was clean and new, with wide choice of TV channels.
Really big parking around hotel and ideal location to reach all attractions around.

Room Tip: Choose superior room.
See more room tips
  • Stayed August 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank svadg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20132708, Directeur général at ibis Kaliningrad Center, responded to this review, 12 August 2014
Dear Guest ,

Thank you for taking the time to inform us about your experience following your stay at our hotel.

My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.

We look forward to welcoming you back soon at one of the Ibis hotels.

Yours sincerely,

Rossana Francieri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

566 reviews from our community

Traveller rating
    267
    226
    57
    14
    2
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Moscow, Russia
Level Contributor
122 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 8 July 2014 via mobile

One of several ibis hotels open now in Russia - so you know what you are going to get, which in the Russian regions is a good thing. Prices are affordable and I found the front desk girls very pleasant and helpful - with good humour. Breakfast was not quite to scratch in my opinion as they had run out of eggs long before breakfast ended.

Stayed July 2014, travelled on business
Helpful?
Thank djenk_moscow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20132708, Directeur général at ibis Kaliningrad Center, responded to this review, 10 July 2014
Google Translation
Уважаемый гость,
Благодарим Вас за то, что Вы нашли время оставить свое мнение о прибывании в отеле.
Мы сожалеем, что стандарты обслуживания не оправдали Ваших ожиданий, и приносим свои искренние извинения.
Мы хотели бы Вас заверить, что необходимые меры по устранению недостатков уже приняты для гарантии гостям приятном пребывания в отеле. Мы будем рады приветствовать Вас снова в нашем отеле и вернуть Ваше расположение.

С уважением,
Rossana Francieri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 May 2014

Very average hotel with standard rooms. Nothing special. The only thing that was a complete catastrophe was breakfast. There was no food, few old buns, no milk, no vegetables, no hot dishes - that is probably why there was no plates & cutlery.
Very proffesional service at Front Office.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HoReCaPassionate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20132708, Directeur général at ibis Kaliningrad Center, responded to this review, 24 May 2014
Google Translation
Дорогой гость,

Благодарим Вас за то, что нашли время сообщить свое мнение после пребывания в нашем отеле.

Наша команда и я признательны Вам за слова благодарности, которые помогают нам прилагать усилия для предоставления сервиса, соответсующего вашим ожиданиям.

Мы будем рады приветствовать Вас снова в одном из отелей Ibis.

С уважнением,
Розана Франчьери
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Groningen
Level Contributor
375 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 26 April 2014

The hotel is just opened about a year ago and everything looks quite new and well organized. I had a standard room which was clean and well equipped with everything you need on a business trip. The internet was quite fast and free of charge. Breakfast was good.

Room Tip: There is a busy road in front of the hotel. I had not problems with that but maybe someone else does...
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank normandic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20132708, Directeur général at ibis Kaliningrad Center, responded to this review, 28 April 2014
Dear Guest ,

Thank you for taking the time to inform us about your experience following your stay at our hotel.

My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.

We look forward to welcoming you back soon at one of the Ibis hotels.

Yours sincerely,

Rossana Francieri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
156 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 13 April 2014

I stayed in another Ibis hotel some month ago and felt the hotel was a bit more then it have to. This time I was very much suprised of the service. Very good. The room was nice and clean and bathroom nice. Breakfast was good. Not so many choices but enough. Very good coffe. The bar is open as long as there are guests. Strange policy. Helpful staff and nice dinner area. I had dinner one evening and the kitchen realy made me happy. I had some itaian pasta and it was very good. The same was the salmon sandvich. The place is very central in Kalingrad. Only minutes to the Museum of World Ocean which is a must to see. If I go back to Kalingrad I defnetly will stay at same hotel.

Room Tip: If you go to Kalingrad. This is the best choice of hotel
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank halfdan t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20132708, Directeur général at ibis Kaliningrad Center, responded to this review, 14 April 2014
Dear Guest ,

Thank you for taking the time to inform us about your experience following your stay at our hotel.

My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.

We look forward to welcoming you back soon at one of the Ibis hotels.

Yours sincerely,

Rossana Francieri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 December 2013

Checked-in at like 4 in the morning. People at the reception were super nice, friendly and attentive. Quickly dropped my bag off and went back downstair for a drink with my colleague. to my great surprise 20 min later another hotel guest showed up at the reception area barefoot in his underwear and totally drunk. Security person did not say a word. After a couple of drinks went upstairs and discovered that my room was not entirely clean. Next morniong I complained and requested a clean up and the bottle of water (purchased a night before) disappeared as well (there are no minibars in the room)

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RigoOvchiyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20132708, General Manager at ibis Kaliningrad Center, responded to this review, 17 December 2013
Google Translation
Добрый день!
Благодарим Вас за то, что Вы нашли время оставить свое мнение о прибывании в отеле.
Мы сожалеем, что стандарты обслуживания не оправдали Ваших ожиданий и приносим свои искренние извинения.
Мы хотели бы Вас заверить, что необходимые меры по устранению недостатков уже приняты для гарантии гостям приятном пребывания в отеле. Мы будем рады приветствовать Вас снова в нашем отеле и вернуть Ваше расположение.

С уважением,
Генеральный менеджер
Розана Франчьери
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ibis Kaliningrad Center

Property: ibis Kaliningrad Center
Address: Moskovskiy Ave., 52, Kaliningrad 236029, Russia
Region: Russia > Northwestern District > Kaliningrad Oblast > Kaliningrad
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 30 Hotels in Kaliningrad
Price Range (Based on Average Rates): £
Hotel Class:3 star — ibis Kaliningrad Center 3*
Number of rooms: 167
Official Description (provided by the hotel):
The 3-star ibis Kaliningrad Center hotel is located in the historic center of Kaliningrad, near the cathedral and the Fish Village. The Baltic Expo, Kaliningrad's exhibition center, is just 328 yards (300 m) from the hotel. The ibis hotel has 167 rooms, a conference room for events for up to 50 people and two meeting rooms for up to 12 people. Guests are always welcome at the Sud&Cie restaurant and Rendez-Vous bar. The hotel offers free WIFI, and parking is available for a fee of 200 rubles per day ... more   less 
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