This hotel is absolutely in the centre of Murmansk, so very conveniently located. It is very clean and functional (not exactly luxurious but is comfortable). Fast WiFi is free (unusual in Russian hotels) and all the usual amenities are present. The staff are welcoming and helpful. They also arranged my airport car transfers which all went very smoothly.
I had a standard single en suite room - this came with shower & wc (no bath - not a problem for me) and the bed was quite large for a single and comfortable.
My only real complaint is that the room was very hot and the only way to cool it down was to have the window open - which allowed the city noises in (especially one really annoying car alarm which persistently went off all night). It would have been nice if coffee had been provided to go with the kettle in the room. There are only 2 lifts (elevators in American) which means that the journey between room and lobby can take 5 minutes at busy times.
I had a meal in the bar - reasonably priced, surprisingly good menu, but they do have large screen TVs with the volume up high. Service was polite but rather slow.
Overall, a good business hotel for 1 or 2 nights and I will stay there again since it is very convenient.
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