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“Great for business”

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Original Sokos Hotel Olympia Garden
Ranked #38 of 362 Hotels in St. Petersburg
Reviewed 12 October 2013

Nice hotel. Stayed there for two days for a conference.
Sokos Olympia Garden is located in a quiet green square very close to the center of the city. Nice design. Good variety of breakfast. Great for business.

  • Stayed: September 2013, travelled on business
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Thank Nino_2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina B, Front Office Manager at Original Sokos Hotel Olympia Garden, responded to this reviewResponded 16 October 2013

Dear Nino_2009,
Thank you very much for your feedback. Our hotel is a business hotel, so we are very glad that you liked it from this point of view. We have 11 conference rooms of different size and shape that equipped with all the necessary utilities that help our guests to perform their work in comfortable and well-organized conditions.
Windows of our hotel overlook the park and from the highest floor you can even see St.Isaac’s Cathedral that is located in the very heart of the city which is just two metro stations away from the hotel.
It is nice to know that you liked the design of our rooms as we understand, that for people who come to our hotel on business, it is very important to have a chance to relax and to rest after a busy day, that is why the design of our rooms corresponds to the main needs and wants of a business-traveler.
Thank you very much for choosing our hotel and we hope to see you with your colleagues.

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202 - 208 of 1,072 reviews

Reviewed 8 October 2013

Very well located,Staff very friendly ,Very good bed and pillows ,the breakfast very rich,Good restaurant service.Elevator locking system very important for safety reasons.TV well placed into the room

Room Tip: "Rooms on the south side are quiete
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  • Stayed: October 2013, travelled with friends
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Thank Carington47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina B, Front Office Manager at Original Sokos Hotel Olympia Garden, responded to this reviewResponded 20 October 2013

Dear Carington47,
Thank you very much for finding time to leave your feedback. It is a pleasure for us to know that you consider our hotel to be excellent. We try to satisfy all the needs of our guests and it’s nice to know that all our efforts are evaluated that high.
Indeed, our mattresses and pillows are of a very good quality, made of ecologically clean materials and soft enough to provide you with a good and healthy sleep.
The breakfast in our Fransmanni restaurant is rather substantial and is represented by a wide variety of different dishes. Our French-cuisine restaurant has unique provencal design that makes it a cozy and a home-like place with a friendly atmosphere and tasty food.
It is very important for us that you understand the significance of our security system. The keys encoded only to open you room should also be used in the elevator to get to the needed floor, which means that a stranger from the street can’t get to the rooms.
Thank you very much for choosing our hotel and we hope to see you again soon.

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Reviewed 28 September 2013

Recently stayed at the Sokos Olympia hotel as part of a Cosmos touring holiday.

The good points:

Easy access to the metro station
In a quiet location off the main high street

and not so good:

Difficult to actually set foot in the hotel due to the front entrance being constantly blocked by cars & vans and please why should we have to walk through a constant wall of cigarette smoke as we enter the hotel? If (as was the case for 2 of the 3 days) delegates from events being held at the hotel want to have a quick cigarette break then make them go stand somewhere else please?

The hotel knew beforehand that our party would be arriving for 2pm, however when we arrived we were informed that none of our rooms were ready. We then had to stand around in the small and inadequate lobby for 30 minutes whilst the rooms were prepared.

We then went for a lunch buffet - buffet was from 2:30 - 3:30. We came down at 2:50 to find that a lot of the (limited) choice had already gone and no one was bothering to to replenish it. There were no deserts & the hot food (what there was of it) was luke warm at best.

The dining room/bar is in most parts is very dark & cheerless....breakfast time was a chore to be honest, not helped by staff who would take away your cups and dishes before you had often drunk/eaten the contents! You would often end up standing around waiting for food items to be restocked, it got very frustrating at times.

We had to leave our passports at reception but were promised that we could collect them by 9am the following morning. No such luck....come back later in the afternoon said the young lady on reception, so we did....to be told that they were still not ready....come back at 9pm we were told...exasperated I sought the assistance of our tour director...turns out that they had been checked and she couldn't be bothered to move to the other end of the counter to take them out of the box....very poor.

For 2 days in a row we came back to the hotel in the evening (around about 6:30 pm) to find that both times our room had not been made up. We complained to reception and to be fair the room was quickly refreshed....but for it to happen 2 days in a row....sorry not good enough Sokos management.

Not a hotel I would wish to return to in a hurry.

  • Stayed: September 2013, travelled as a couple
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3  Thank rowen10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dina M, Front Office Manager at Original Sokos Hotel Olympia Garden, responded to this reviewResponded 24 October 2013

Dear rowen10,
We are very glad that you have chosen our hotel and thank you for spending some of your time for living the feedback. I am really pleased that you liked our location. It is easy to get any point of our city from the hotel.
We try to solve immediately any minor problems the guests are having during the stay.
Please be assured that several difficulties which you faced are considered totally unacceptable for us and not corresponding to our standard. Therefore, our team would like to express our apologies and guarantee you fast and attentive service in all departments during you next stay with us.

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Reviewed 18 September 2013

I stayed in Sokos Olympia Garden in August. I checked in at night, fortanutelly front desk works 24 hours. I asked a room with king size and good view. Night auditors Marsel and Ivan offered very nice room – on the eight floor with a very beautiful view to city center! It’s fantastic! Thank you!
The breakfast is quite good, tasty scrambled eggs and sausages. Friendly staff at the restaurant in the evening.
Rooms are very clean and well equipped. Free fast wi-fi.
Very good, cozy hotel in the heart of wonderful and mysterious city!

  • Stayed: August 2013, travelled with friends
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Thank EkaterinaLitvinova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dina M, Front Office Manager at Original Sokos Hotel Olympia Garden, responded to this reviewResponded 24 October 2013

Dear EkaterinaLitvinova,
Thank you for sharing your feedback on your experience at Sokos Hotel Olympia Garden. It is so nice to hear that you enjoyed your stay. Our team members take great pride in making each and every guest feel welcome during their visit here.
I hope to see you again in our hotel.

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Reviewed 17 September 2013

My mother and I stayed in this hotel for 3-4 nights on a package tour.
The room is small and wi-fi connection fades (but works well when u have bigger gadgets like ipad or laptop). The toilet is tiny, I don't know how caucasians will fit in there, a total inconvenience as everything like towels and toiletries fall on the floor.

Also the toilet bowl was left dirty by the housekeeping and had to request reception to clean at 9pm. the staff was frowning and unhappy. Hey! it's your job! Do it well and we won't bother you! Staff needs to smile and learn to speak English more.

The vicinity of the hotel is near restaurants, grocery, small shops and main street but feels scary. Hence, we went out with groups of 5 or more in the evening.

I didn't bother taking photos because it disappoints me.

Room Tip: Choose the superior rooms for more space.
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  • Stayed: September 2013, travelled with family
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Thank Cha16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina B, Front Office Manager at Original Sokos Hotel Olympia Garden, responded to this reviewResponded 19 September 2013

Dear Cha16,
Thank You very much for choosing Sokos Olympia Garden and for finding the time to leave Your feedback. We are very sorry that You felt uncomfortable in Your room because of its’ size, but all of our standard rooms have approximately the same spaciousness, just enough for a comfortable stay of two persons. By this very time we have already improved the wi-fi connection in our hotel as new routing equipment has already been installed so now the Internet signal is very high and guests can use it for free both in the public areas (restaurant or lobby) and up in their room. We are very sorry that You had some problems with Your room clean-up and hope that it didn’t spoil the whole impression of Your stay. We will try to take more care of the housekeeping work. All the personnel in our hotel speak English as it is one of the main requirements we state when taking on a new person. The district the hotel is located in is very close to the city center and has all the necessary facilities nearby, so there are places to go out in the evening to have a good time with Your friends and we really hope that You enjoyed it. Thank you very much for Your feedback and we hope that Your trip to Saint-Petersburg caused You lots of positive emotions.

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Reviewed 11 September 2013

This is a nice, quiet hotel. 2 supermarkets across the street open 24 hrs. They do not supply tea and coffee making facilities in their standard rooms, but I contacted them before our visit and we came to an arrangement.
The buffet is very basic for dinner. Usually just 1 meat, 1 fish and 2 hot veggies. Salads are varied but a lot contain seafood, which we did not want to eat at a buffet. Usually only 1 dessert with biscuits. Breakfast was a bit better, with nice meat filled pancakes. Room was well set out and had space. Take a reading light as we could not turn off all lights and keep bedside lights on! May have been beyond our electronic capabilities!
Housekeeping was not as good as others, as basically the bed was just made. On our last day they actually cleaned glasses, wiped down the sink, mirror etc. may have just depended on who we got doing it!
There is a great little pancake chain shop on moskovsky prospect heading back into town. If you go down the side street the hotel is on and cross the big main road that is moskovsky prospect and the pancake place is there. The brand has orange colours and starts with a backwards y. Really good value meals and cheap. Even subway was not cheap, so look carefully at prices where you eat.

Room Tip: Ask for a view. We just had an internal courtyard, but some in our group could see the city skyline...
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  • Stayed: September 2013, travelled as a couple
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1  Thank richo66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina B, Front Office Manager at Original Sokos Hotel Olympia Garden, responded to this reviewResponded 19 September 2013

Dear Richo66,
Thank you very much for Your feedback. It is nice to know that You consider our hotel to be nice and calm as for the tourists coming back to the hotel after a busy excursion program, it is very important to have a place to rest for a while. In our hotel starting from the superior rooms we provide our guests with tea- and coffee-making facilities for free, but if You are staying in the standard room you can also have a tea-set for an additional charge. For that You just need to contact the reception and we will always be happy to help You. We are glad that You liked our buffet meals. To make the variety of dishes more diverse we do offer both meats, fish and different sea-food so that everyone can choose something up to his own taste. We are very glad that you liked our rooms, they are indeed spacious enough for two persons to have a comfortable stay. We are very sorry that You had some problems with Your bed-side lamp. You can always contact the Reception if you have any problem like that occurred, so that we can send the technician to fix this problem. The location of the hotel is truly a good one as it is near one of the main street but at the same time the building is located in the park to prevent our guests from city noises. All the necessary services can also be found near hotel, like metro station, pharmacy, restaurants, 24-hours store and others. We hope that You had a great time in saint-Petersburg and will always be glad to see You here again.

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Reviewed 3 September 2013 via mobile

I stayed here about 10 times during last 5 years.

Plus:
Good breakfast, and nice restaurant Fransmanni.

Minus:
Sometimes too noice conditioning, bad WI FI connection.

Resume: Good hotel for business people, but it is too far from historical centre.

  • Stayed: July 2013
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Thank Alexandriks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina B, Front Office Manager at Original Sokos Hotel Olympia Garden, responded to this reviewResponded 9 September 2013

Dear Alexandriks,

We are very glad to know that you are staying in our hotel since its very opening. It’s a pleasure for us to have a regular guest like you who keeps coming to our hotel in Saint-Petersburg and we hope that the atmosphere we always try to create for our guest reminds you home away from home.
It is nice to know that you like our breakfasts as we always try to provide our guests with a wide range of different products to choose from according to personal likes from omelets, cheese, sausages and breads to porridge, cereals and jams.
In our Fransmanni restaurant you can enjoy both exquisite French cuisine and home-like atmosphere created by design and friendly service.
We have taken into consideration wishes of our guests regarding the internet signal and by now we have already updated the whole network and added new wi-fi points.
The hotel is located not far from the centre, just two metro stations from the main cultural and historic objects. But also in the surrounding area you can find beautiful parks, ancient churches and other tourist attractions. Next time you can ask the reception personnel to show you the way to these destinations.
Thank you very much for you loyalty and we would be very glad to see you again soon.

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Additional Information about Original Sokos Hotel Olympia Garden

Address: Bataiskiy Lane, 3A, St. Petersburg 190013, Russia
Region: Russia > Northwestern District > St. Petersburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #38 of 362 Hotels in St. Petersburg
Price Range: £36 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Original Sokos Hotel Olympia Garden 4*
Number of rooms: 348
Official Description (provided by the hotel):
Original Sokos Hotel Olympia Garden is the only hotel in St. Petersburg located in the historical center and yet having such an easy transport access to the airport, Expoforum and Moskovsky railway station. The hotel is a perfect destination for a 'Cosy living, Smart working' surrounded by a green park for energizing walks and morning runs. A 'Mezanine' floor with 14 multi-functional meeting rooms makes our hotel the business place to be. In contrast to modern and up-to-date conference floor, one can enjoy a cosy atmosphere in the restaurant, where the warmth of the fireplace will make you go straight from working condition to the weekend mood. 348 rooms at Original Sokos Hotel Olympia Garden are a great mix of coziness and functionality decorated with natural materials and textiles. Sports translations, high quality beer and tasty burgers will make an ideal end of the day with your friends or colleagues in 'Sports' Bar 84'. ... more   less 
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