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“great business hotel” 4 of 5 bubbles
Review of Sokos Hotel Olympia Garden

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Sokos Hotel Olympia Garden
Ranked #59 of 331 Hotels in St. Petersburg
Certificate of Excellence
Moscow, Russia
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“great business hotel”
4 of 5 bubbles Reviewed 21 October 2013

I was there in a business trip and everything was fine. Internet works well, rooms are clean, breakfast is good, organization of the conference was great. The hotel is located 7-10 min walk from the metro station Technolozka, to it's easy to go to the center if needed.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pavel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dina M, Front Office Manager at Sokos Hotel Olympia Garden, responded to this review, 24 October 2013
Dear Pavel L.,
Thank you very much for your feedback. It is a great pleasure for us to know that you have chosen our hotel for your business trip. We are very glad that the equipment of our conference rooms corresponded to all of your requests. We always try to provide our guests with a high-level organization of meetings and conferences, and we are glad that we managed to satisfy your needs.
Recently we have added new wi-fi points, that’s why the Internet connection in our hotel works properly and is available for free both in public areas and in the rooms.
The location of the hotel is indeed very convenient as it is situated very close to the business center of the city, which can be reached within 15 minutes.
We hope that you enjoyed your stay in our hotel and you will keep coming in the future not only for business trips, but also to spend your leisure time in our friendly atmosphere.
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877 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
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Espoo
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 19 October 2013

Good location. Helpfull, friendly staff. Awesome breakfast - including champagne! Nice, clean, quiet, spacy rooms. Several restaurants and shops nearby. The fasad was under repair during our visit, but we did not notice any noise

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jillaroo13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dina M, Front Office Manager at Sokos Hotel Olympia Garden, responded to this review, 7 November 2013
Dear jillaroo13,
Thank you for finding some time to share your thoughts of our hotel Sokos Olympia Garden.
I am very pleased to hear that you have enjoyed your stay and were pleased with friendly staff, breakfsat and quiet, spacy rooms.
Looking forward to see you back at Sokos Olympia Garden.
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Leipzig, Germany
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 13 October 2013

I stayed in this hotel for 2 weeks and it was a good experience overall. The room was great and had a bath tub and quite spacious too. The breakfast was awesome with a lot of variety and very good food including hot stuff. The hotel has a sauna and gym too. It is located close to a subway station and only two stops away from city center. There is a Netto (super market) right opposite the hotel. Also, lots of restaurants are nearby. The keycard has to be used for going up which ensures safety. Staff was quite helpful and prompt in replying to emails and answering queries.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Amrapali Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dina M, Front Office Manager at Sokos Hotel Olympia Garden, responded to this review, 24 October 2013
Dear Amrapali Z,
Thank you so much for your feedback.
We are glad that you stayed two weeks with us, it means, that had time to feel yourself like at home. We always try to make our guests’ stay relaxed and spontaneous. Our main concept really is to be easy and comfortable for the clients.The location of our hotel is indeed very convenient both for the travellers and the businessmen.
We are looking forward to being your host again on one of your future visits to St. Petersburg!
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R-city
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 12 October 2013

Nice hotel. Stayed there for two days for a conference.
Sokos Olympia Garden is located in a quiet green square very close to the center of the city. Nice design. Good variety of breakfast. Great for business.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nino_2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina B, Front Office Manager at Sokos Hotel Olympia Garden, responded to this review, 16 October 2013
Dear Nino_2009,
Thank you very much for your feedback. Our hotel is a business hotel, so we are very glad that you liked it from this point of view. We have 11 conference rooms of different size and shape that equipped with all the necessary utilities that help our guests to perform their work in comfortable and well-organized conditions.
Windows of our hotel overlook the park and from the highest floor you can even see St.Isaac’s Cathedral that is located in the very heart of the city which is just two metro stations away from the hotel.
It is nice to know that you liked the design of our rooms as we understand, that for people who come to our hotel on business, it is very important to have a chance to relax and to rest after a busy day, that is why the design of our rooms corresponds to the main needs and wants of a business-traveler.
Thank you very much for choosing our hotel and we hope to see you with your colleagues.
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London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 October 2013

Very well located,Staff very friendly ,Very good bed and pillows ,the breakfast very rich,Good restaurant service.Elevator locking system very important for safety reasons.TV well placed into the room

Room Tip: "Rooms on the south side are quiete
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  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carington47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina B, Front Office Manager at Sokos Hotel Olympia Garden, responded to this review, 20 October 2013
Dear Carington47,
Thank you very much for finding time to leave your feedback. It is a pleasure for us to know that you consider our hotel to be excellent. We try to satisfy all the needs of our guests and it’s nice to know that all our efforts are evaluated that high.
Indeed, our mattresses and pillows are of a very good quality, made of ecologically clean materials and soft enough to provide you with a good and healthy sleep.
The breakfast in our Fransmanni restaurant is rather substantial and is represented by a wide variety of different dishes. Our French-cuisine restaurant has unique provencal design that makes it a cozy and a home-like place with a friendly atmosphere and tasty food.
It is very important for us that you understand the significance of our security system. The keys encoded only to open you room should also be used in the elevator to get to the needed floor, which means that a stranger from the street can’t get to the rooms.
Thank you very much for choosing our hotel and we hope to see you again soon.
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United Kingdom
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
1 of 5 bubbles Reviewed 28 September 2013

Recently stayed at the Sokos Olympia hotel as part of a Cosmos touring holiday.

The good points:

Easy access to the metro station
In a quiet location off the main high street

and not so good:

Difficult to actually set foot in the hotel due to the front entrance being constantly blocked by cars & vans and please why should we have to walk through a constant wall of cigarette smoke as we enter the hotel? If (as was the case for 2 of the 3 days) delegates from events being held at the hotel want to have a quick cigarette break then make them go stand somewhere else please?

The hotel knew beforehand that our party would be arriving for 2pm, however when we arrived we were informed that none of our rooms were ready. We then had to stand around in the small and inadequate lobby for 30 minutes whilst the rooms were prepared.

We then went for a lunch buffet - buffet was from 2:30 - 3:30. We came down at 2:50 to find that a lot of the (limited) choice had already gone and no one was bothering to to replenish it. There were no deserts & the hot food (what there was of it) was luke warm at best.

The dining room/bar is in most parts is very dark & cheerless....breakfast time was a chore to be honest, not helped by staff who would take away your cups and dishes before you had often drunk/eaten the contents! You would often end up standing around waiting for food items to be restocked, it got very frustrating at times.

We had to leave our passports at reception but were promised that we could collect them by 9am the following morning. No such luck....come back later in the afternoon said the young lady on reception, so we did....to be told that they were still not ready....come back at 9pm we were told...exasperated I sought the assistance of our tour director...turns out that they had been checked and she couldn't be bothered to move to the other end of the counter to take them out of the box....very poor.

For 2 days in a row we came back to the hotel in the evening (around about 6:30 pm) to find that both times our room had not been made up. We complained to reception and to be fair the room was quickly refreshed....but for it to happen 2 days in a row....sorry not good enough Sokos management.

Not a hotel I would wish to return to in a hurry.

  • Stayed September 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank rowen10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dina M, Front Office Manager at Sokos Hotel Olympia Garden, responded to this review, 24 October 2013
Dear rowen10,
We are very glad that you have chosen our hotel and thank you for spending some of your time for living the feedback. I am really pleased that you liked our location. It is easy to get any point of our city from the hotel.
We try to solve immediately any minor problems the guests are having during the stay.
Please be assured that several difficulties which you faced are considered totally unacceptable for us and not corresponding to our standard. Therefore, our team would like to express our apologies and guarantee you fast and attentive service in all departments during you next stay with us.
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St. Petersburg, Russia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 18 September 2013

I stayed in Sokos Olympia Garden in August. I checked in at night, fortanutelly front desk works 24 hours. I asked a room with king size and good view. Night auditors Marsel and Ivan offered very nice room – on the eight floor with a very beautiful view to city center! It’s fantastic! Thank you!
The breakfast is quite good, tasty scrambled eggs and sausages. Friendly staff at the restaurant in the evening.
Rooms are very clean and well equipped. Free fast wi-fi.
Very good, cozy hotel in the heart of wonderful and mysterious city!

  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EkaterinaLitvinova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dina M, Front Office Manager at Sokos Hotel Olympia Garden, responded to this review, 24 October 2013
Dear EkaterinaLitvinova,
Thank you for sharing your feedback on your experience at Sokos Hotel Olympia Garden. It is so nice to hear that you enjoyed your stay. Our team members take great pride in making each and every guest feel welcome during their visit here.
I hope to see you again in our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sokos Hotel Olympia Garden

Property: Sokos Hotel Olympia Garden
Address: Bataiskiy Lane, 3A, St. Petersburg 190013, Russia
Region: Russia > Northwestern District > St. Petersburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #59 of 331 Hotels in St. Petersburg
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sokos Hotel Olympia Garden 4*
Number of rooms: 348
Official Description (provided by the hotel):
Original Sokos Hotel Olympia Garden is the only hotel in St. Petersburg located in the historical center and yet having such an easy transport access to the airport, Expoforum and Moskovsky railway station. The hotel is a perfect destination for a 'Cosy living, Smart working' surrounded by a green park for energizing walks and morning runs. A 'Mezanine' floor with 14 multi-functional meeting rooms makes our hotel the business place to be. In contrast to modern and up-to-date conference floor, one can enjoy a cosy atmosphere in Fransmanni restaurant, where the warmth of the fireplace will make you go straight from working condition to the weekend mood. 348 rooms at Original Sokos Hotel Olympia Garden are a great mix of coziness and functionality decorated with natural materials and textiles. Sports translations, high quality beer and tasty burgers will make an ideal end of the day with your friends or colleagues in 'Sports' Bar 84'. ... more   less 
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