This hotel is a let down on so many counts. First, the location is really out of the way. It feels and it is well away from the major city sites and restaurants. It's a good 30 minutes walk to Nevsky Prospekt, and a pretty uninteresting one at that. Whilst our room was good, other guests told us that theirs were very cramped with little space for clothes and luggage. The breakast experience is very poor - vast tour groups all descending on the buffet and tables at once. An awful bunfight to get seated and to find something to eat. The food itself varied in quality from some good things to some that was very poor. This is not a place for a pleasant relaxing start to the day. Pretty awful really. Perhaps the worst thing about this hotel is the very poor and at times surly service. We had an awful experience trying to get room service. It was only through sheer persistence and determination that we managed to get some food - and they had the termerity to demand first a cash deposit on taking the order (which they really didn't want to be bothered with) and then to demand cash on delivery. A very novel form of room service! The reception desk really couldn't be bothered answeriung questions and were simpmy not interested in arranging taxis etc. We had arrived in St Petersburg after a short stay at the Moscow Grand Marriott, and the contrast between the two hotels was stark. The only positive about the Sokos is the very lovely spa and pool. They seem to have invested a lot in this at the expense of the rest of the hotel - we suggest that they should have instead invested in staff training and the basics of running a hotel. We don't recommend staying here and avoid any tour comanies that use it. It's in the wrong location with the wrong staff.
- Official Description (provided by the hotel):
- Solo Sokos Hotel Palace Bridge is a unique City Business Resort located in the historical center of St. Petersburg on the Vasilievsky Island. The hotel is named after the famous Palace Bridge located nearby, which leads directly to many of the main sights of St.Petersburg center - the Hermitage Museum, Palace Square, Admiralty, St.Isaac's Cathedral and Nevsky Prospect, all just a 15 minute walk away. Solo Sokos Hotel Palace Bridge offers a perfect getaway for wellbeing and relaxation whilst travelling on business and pleasure. This unique concept includes a fabulous Wellness Club with SPA area including swimming pool and saunas, THANN Day Spa, a 4000 sq.meters fitness center where personal trainers help you to stay fit. Moreover, on the second floor you can find GORKI Golf Academy - the first indoor golf club in the city. Unwind and escape from your routines in your own terms. Dine at 'Dans Le Noir?' where you will have restaurant experience of a lifetime in complete darkness. Celebrate at Sevilla restaurant or a magnificent Ballroom, which make your event a day to remember. Organize your corporate meeting, teambuilding or presentation at our up-to-date conference rooms, which can accommodate up to 350 people. Solo Sokos Hotel Palace Bridge is a magnificent combination of new and old. Guest rooms, some of which are apartments and perfect for a long stay, are located in the modern building, but the heart of the hotel is an old brick building dating back to the mid19th century. It used to serve as the wine cellars of a famous merchant dynasty - the Eliseev family. Today under these old brick arches and chandeliers, you will find a modern and multifaceted world of hospitality aimed to relax or get energized. ... more less
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- Also Known As:
- Sokos Hotel St Petersburg