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“Great staff”

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Radisson Sonya Hotel
Ranked #62 of 361 Hotels in St. Petersburg
Reviewed 1 December 2013

We recently stayed at the Radisson Sonya and found the staff to be terrific. When our privately booked guide cancelled a few days before we arrived in St Petersburg, I contacted the concierge who immediately sent some alternatives. They were very accommodating and the service level was great. The rooms are really small but otherwise I have no complaints.

  • Stayed: November 2013, travelled on business
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1  Thank Feezeeweezee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 21 November 2013 via mobile

I like the most that all systems (lighting, elevators, bathroom equipment, music, flooring etc.) are made from the expensive materials and are well designed.

The big minus is that mineral water at breakfast is Aqua Minerale which is not actually Natural mineral water(TU-0131...). For such a good level hotel it is not a big deal to offer real natural mineral water! I hope you can purchase it soon)

Also a small minus that you do not have clocks at the reception!

All the rest I like very much!


  • Stayed: November 2013
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1  Thank Ivanmanvelov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

At first I didn't know what to expect--visiting Russia for the first time. I booked this hotel based on the familiarisation with Radisson and...it did not disappointed me at all. The hotel experience was awesome. Why? Well....you expect those high Western standards but also, the concierge and her staff were great , friendly, their English was perfect, and above all the food was awesome--especially the Siberian Pyelmeni.

As well I would recommend anyone to stay in this hotel given its closeness to the center of Saint Petersburg since everything--well, almost--is from a walking distance.

If I go back to St. Petersburg, I shall definitely stay here again!

  • Stayed: November 2013, travelled solo
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1  Thank drs88bbj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2013

Great country, great city and a very nice hotel...and all made so much easier by the kind staff and very helpful concierge (Elena) who never got tired of answering my questions and guiding me through beautiful St Petersburg...

Stayed: October 2013, travelled on business
Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this reviewResponded 31 October 2013

Dear Patrick M,

Thank you for taking the time to review Radisson Sonya Hotel, Saint Petersburg.

I was pleased to read that you enjoyed your stay.
I will share your nice comment about concierge Elena with our staff members and herself.

We welcome you back to Radisson Sonya during your next trip to Saint Petersburg.

Kind regards,
Shirlynn Lim, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2013

Set in a old "rich man's house" from the 19th century, this hotel is perfectly situated within walking distance from all the sights in the city as well as within walking distance (20 minutes) from the Finland railway station on the other side of Neva. The old inner yard has been turned into a spacious dining hall/restaurant with the ceiling reching several floors. The standard rooms where big enough and consisted of all you need for your trip; flat screen TV, minibar, safe, bathroom with all the acessories and fluffy towels. Both the room as well as the whole hotel is nicely and modernly decorated. The breakfast was just great and nothing was missing. The best part of the hotel was however the good service; smiles and "good day" wishes where ever you went, something you don't get too much of in Russia.

  • Stayed: October 2013, travelled on business
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1  Thank MosseTurku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

We stayed at the Radisson Blu Sonya Hotel for 2 nights.
Room- The rooms were good and clean and decent typical of Radisson Blue hotels.
Food- The food was decent as well. We didnt get to dine as we were a part of the tour but the breakfast spread was decent and the service was ok. Not everyoen at the hotel understands/speaks english but i guess thats throughout Russia.
Location- The location is a little away from the action. But if u take a cab its just 10 mins away
Service- Decent
Wifi - It had free wifi

  • Stayed: May 2013, travelled with friends
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1  Thank SaurinD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this reviewResponded 21 October 2013

Dear SaurinD,

Thank you for taking your time to write a comment on our Hotel.

We are delighted that you enjoy your stay in Radisson Sonya Hotel.
We welcome you back to Radisson Sonya during your next trip to Saint Petersburg.

Warm regards,

Shirlynn Lim,
General Manager of Radisson Sonya Hotel, St. Petersburg

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Reviewed 13 October 2013

The hotel was nicely decorated and very neat & clean. Room and inside facility was cool. Staff at the reception was very helpful. We tried to get there by the metro and found a bit tricky to find it. Morning breakfast was a bit expensive than expected but Other facilities were good. Over all a good hotel.

  • Stayed: November 2012, travelled as a couple
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Thank jobair99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this reviewResponded 22 October 2013

Dear jobair a,

Thank you for taking the time to review Radisson Sonya Hotel, Saint Petersburg.
I was pleased to read that you enjoyed your stay.
I look forward to welcoming you back when you are next in the area.

Kind regards,
Shirlynn Lim, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Sonya Hotel

Address: Liteiny Ave., 5/19, St. Petersburg 191187, Russia
Phone Number:
Region: Russia > Northwestern District > St. Petersburg > Liteyny
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #62 of 361 Hotels in St. Petersburg
Price Range: £51 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Sonya Hotel 4*
Number of rooms: 173
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