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“A nice hotel in the city centre”

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Radisson Sonya Hotel
Ranked #60 of 357 Hotels in St. Petersburg
Reviewed 2 June 2014

it takes lamost an hour to get to the hotel by taxi. It's in the cisty centre and 2.5-3km to the Hermitage Museum. The rooms are quite nice. Maybe not huge, but quite cosy and comfortable.Complimentary water; a kettle in the room with supply of tea and coffee. Beds are big and comfortable; bathroom is very clean. It's well insulated, so you don't hear the noise from outside. Decent breakfast. Modern interior. ATM machine in the lobby

  • Stayed: March 2014, travelled solo
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1  Thank Franeczka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this reviewResponded 4 June 2014

Dear Franeczka,

Thank you for taking your time to write a comment on our Hotel.
We are delighted that you enjoy your stay in Radisson Sonya Hotel.
We welcome you back to Radisson Sonya during your next trip to Saint Petersburg.

Warm regards,

Shirlynn Lim,
General Manager of Radisson Sonya Hotel, St. Petersburg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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128 - 134 of 739 reviews

Reviewed 31 May 2014

I stayed at this Radisson in 2012 and was very pleased, but this very visit was not as pleasing. I stayed on the business floor for 7 nights. Near my room there were several rooms with teenaged children. They liked to come in late and make noise in the halls, disturbing my jet-lagged sleep. I did not complain to the management because - did not want to make trouble for the kids. But WHY would the hotel put children on their BUSINESS FLOOR????? Later in the week the children were gone and another problem started. There was a international business forum in the city at the end of the week and the hotel was heavily booked. But even before the conference started the hotel staff was way behind on cleaning. One time they cleaned my room after 6:00 PM, and several times I was disturbed in the afternoon when I was trying to catch up with emails and calls to the US. You would think they would service the business floor first!! Also, the halls did not get cleaned. I saw the same pieces of broken glass on the rug in the hall to the elevator for several days. Probably will avoid this hotel in the future.

  • Stayed: May 2014, travelled on business
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2  Thank niagarariverfatman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this reviewResponded 24 June 2014

Dear niagarariverfatman,

Thank you for the comments regarding your stay with us this May. We are sorry to have disappointed you on this occasion.

I apologize if we mis-communicated the information regarding our Business Class rooms as these are available on every floor along with the other room categories and are not separate. I also regret the noise disturbance caused by the children. Our Security officers work 24 hours and are available to address such issues in order to ensure the comfort of all guests. Thank for the feedback regarding our Housekeeping services. The Housekeeping Manager takes your comments on board and apologizes we did not check your preference for a time to service your room. We understand our guests in St Petersburg visit for a variety of reasons and are more than happy to accommodate our guests’ schedules to make things more suitable for them.

As I am unable to ascertain your exact booking details I would most appreciate getting in touch with you directly to speak further. At your convenience, if you could kindly contact me at shirlynn.lim@radisson.ru.

I look forward to hearing from you soon.

Kind regards
Shirlynn Lim
General Manager, Radisson Sonya Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2014

Although the rooms are small they have all the amenities needed by tourists. Comfortable bed, quiet surroundings, coffee and tea in the room, and even a fitness room. Lovely ambience and breakfast room. Helpful pleasant staff who speak very good English

  • Stayed: May 2014, travelled with friends
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Thank kls42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this reviewResponded 4 June 2014

Dear kls42,

Thank you for taking your time to write a comment on our Hotel.
We are delighted that you enjoy your stay in Radisson Sonya Hotel.

We welcome you back to Radisson Sonya during your next trip to Saint Petersburg.

Warm regards,

Shirlynn Lim,
General Manager of Radisson Sonya Hotel, St. Petersburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2014

Once again I got wrong persons e-mail. I have sometimes booked a room for Mr. Vaittinen. I am Mrs. Helgi Kujala, and a gold member as well. Mr. Vaittinen did make changes last time when checking in to the hotel and this time he even made the reservation himself.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Radisson Blu Hotels
Thank Arvi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

This is a good business hotel in a quite central location. The whole Hotel is decorated lavishly which gives it it's own nice character. Rooms are either facing the big internal atrium or the street. If you prefer a lot of daylight ask for a room facing the street as the atrium can be a bit dark. The rooms are of good size and nicely decorated. Service was efficient and very helpful. The best though is breakfast - take your time as it is very nice indeed.

  • Stayed: May 2014, travelled on business
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1  Thank sensula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this reviewResponded 21 May 2014

Dear sensula,

Thank you for your review on TripAdvisor.

We are delighted that you enjoy your stay in Radisson Sonya Hotel.
We welcome you back to Radisson Sonya during your next trip to Saint Petersburg.

Warm regards,

Shirlynn Lim,
General Manager of Radisson Sonya Hotel, St. Petersburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2014

Very nice themed hotel. Room was big enough ( certainly for one person). Bed was very comfortable. Very practical bathroom. Hotel personnel was very helpful. Hotel's restaurant serves Russian dishes but with a modern touch, it is worth proving! And the Earl Grey tea they serve is incredibly tasty!

Metro station is about. 10 minutes walking distance, city center. - 20-25 minutes. There is a supermarket and pharmacy close to the hotel.

Stayed: April 2014, travelled on business
2  Thank Vgnatasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this reviewResponded 25 April 2014

Dear Vgnatasha,

Thank you for your nice comment on the hotel.

I hope you will have time to visit us again. We'll be pleased to serve you one more cup of tea.

Warm regards,

Shirlynn Lim,
General Manager of Radisson Sonya Hotel, St. Petersburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

The hotel itself is nice. The location is though not that convenient. Most points of interest can reached by taxi. The front desk staff is very efficient and friendly. The bar/restaurant is ok, but service is very slow and not very friendly. I had a room which was facing the breakfast room, so no daylight and on the second floor everybody from the elevators could look into your room when the curtains were open. The bathroom floor was always flooded when you took a shower. The design of the rooms is interesting though. If you chose Radisson Sonya ask for a room facing to the outside as otherwise you have to live in the darkor are an exhibitionist.

Room Tip: Room facing street to get daylight
  • Stayed: April 2014, travelled on business
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1  Thank Jbps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this reviewResponded 23 April 2014

Dear Jbps,

Thank you for the comment about your recent stay.

I apologize you felt the bar service not to be sufficient. These comments have been shared with the Restaurant Manager to ensure improvements are made.
In regards to the room facing the inner yard, we have rooms available facing inside and outside. You stayed in a quieter room, though a darker room.
We would appreciate you tell us you'd prefer the different room.

Should you be returning to St Petersburg in the future, please do not hesitate to contact me directly for assistance.

Kind regards,

Shirlynn Lim,
General Manager of Radisson Sonya Hotel, St. Petersburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Sonya Hotel

Address: Liteiny Ave., 5/19, St. Petersburg 191187, Russia
Phone Number:
Region: Russia > Northwestern District > St. Petersburg > Liteyny
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #60 of 357 Hotels in St. Petersburg
Price Range: £57 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Sonya Hotel 4*
Number of rooms: 173
Reservation Options:
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