We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel in a nice city”
Review of W St. Petersburg

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
W St. Petersburg
Ranked #20 of 358 Hotels in St. Petersburg
Certificate of Excellence
Reviewed 23 May 2013

Excellent location, very comfortable, elegant, warm atmosphere. Very nice staff. Breakfast could be improved a little bit. I would recommend it both for leisure and business trips. UNfortunately I had no time for the SPA, so I cannot judge it.

  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PatriziaT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_St_Petersburg, General Manager at W St. Petersburg, responded to this reviewResponded 4 June 2013

Dear PatriziaT,
Thank you so much for your positive review of W St. Petersburg. I hope next time you will save some time to enjoy our Bliss spa. It has great variety of treatments to match the guests’ needs. Thank you for recommending us!
Looking forward to see you soon,
Peter Katusak-Huzsvar,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,163)
Traveller rating
Traveller type
Time of year
Language
  • More languages

427 - 433 of 1,163 reviews

Reviewed 20 May 2013

We really liked this hotel. It has a great modern 'vibe' , the public areas are nice and our room was large, well-furnished and comfortable with lots of gizmos. The location is excellent; just across from St Isaacs Cathedral and a few minutes walk from the Hermitage.

The staff were lovely, especially the reception staff who were really helpful with restaurant bookings and other advice. We really enjoyed the rooftop Mixup bar, which is a great favourite with the city's beautiful people and we got to watch the Victory Day fireworks from there - champagne in hand.

The only disappointment were the breakfasts, served in the Mix restaurant. The buffet is small and slow to be refreshed. I ordered eggs one morning and they were served burnt and another morning the eggs never arrived at all! All this put us off trying the Mix reapstaurant.

We would however recommend the Mansard Restaurant a few minutes walk and with great views over St Isaacs Cathedral.

If I was lucky enough to visit St Petersburg again, I would definitely stay here but would breakfast elsewhere.

  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Spineynorman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_St_Petersburg, General Manager at W St. Petersburg, responded to this reviewResponded 27 May 2013

Dear SpineyNorman,
Thank you so much for your positive feedback and for recommending W St. Petersburg. I’m very glad that you could feel our welcoming atmosphere and liked out rooms. I’m sorry to hear that breakfast at miX in St. Petersburg didn’t meet your expectations. We will share your comment with our B&F partner. On a positive note I’m glad that you liked our miXup terrace and that you we lucky to watch fireworks. Thanks to the terrace location in the very city center our guests are always able to witness all the brightest city celebrations. Besides I recommend enjoying a lunch or a dinner in the open air at the terrace and try the special summer menu to fit the mood of the white nights and fantastic panoramic views from miXup terrace.
Looking forward to see you soon,
Peter Katusak-Huzsvar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2013

We stayed at the W on our recent trip to St. Petersburg in May 2013. We picked it for its locations and reputation. The best thing is it's central location and minutes walk to most of the attractions and metro station. The rooftop bar has a fantastic view of the city but the drinks were not tasty. It was expensive as expected. The lobby lounge area was very appealing and relaxing. The front staffs were nice and helpful. The continental breakfast was WAY overrated, nothing special besides cereal, milk, eggs, and some fruits...table service was non-existent...definitely not worth it for $50 U.S. Walk around the corner for much cheaper better food and coffee at the numerous restaurants and cafes nearby. The room was averaged size and nicely decorated. Room service was below average for a hotel of this caliber...amenities were not replaced daily, floors felt dirty sometimes, towels and wash clothes were not replaced a few days thus prompting us to call to have it replaced. The towels were one of the hardest and thinnest towels I've experienced from a 5 star hotel...it felt more like a MOTEL towel...nothing luxurious in that department. For the price, I was expecting more like some of the previous W hotels in the states...thus, if you want to save some money or have better qualities, stay somewhere else. I would tell my friends to avoid this place.

  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank tom_houston10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_St_Petersburg, General Manager at W St. Petersburg, responded to this reviewResponded 27 May 2013

Dear tom_houston10,
Thank you for your feedback to W St. Petersburg. I’m sorry to hear that your experience with the hotel didn’t meet your expectations. I must assure you that we have never had any issues with cleanliness in guest rooms and we have always been following our high service standards. We will definitely look into your case closely and we will take all possible measures to avoid this ever happening again. On a positive side I’m glad that you liked our location and panoramic views from our miXup terrace. I hope to welcome you at W St. Petersburg in the future!
Looking forward to see you soon,
Peter Katusak-Huzsvar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2013

My husband and I stayed at the W St. Petersburg May 5-8, 2013. The location was perfect! It was a block from the Winter Palace / Hermitage, and just a few blocks from the statue of Peter the Great, and many good restaurants.

Peter and Paul Fortress, the Church of the Spilled Blood, and Nevsky Prospekt were also within easy walks.

The hotel itself was great. The room was spotless and comfortable, the staff was pleasant and helpful, and the rooftop bar is not to be missed!

I would definitely recommend the W for visits to St. Petersburg.

  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MoveOut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_St_Petersburg, General Manager at W St. Petersburg, responded to this reviewResponded 27 May 2013

Dear MoveOut,
Thank you very much for your positive feedback to W St. Petersburg. I’m glad you benefited from the location of the hotel and made a lot of sightseeing. Most of the city attractions are really within a walking distance from the hotel. I’m happy that you liked the hotel rooms, our design and service in the hotel and I’m looking forward to see you at W St. Petersburg soon!
Peter Katusak-Huzsvar,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2013

Truly the best hotel in st Petersburg !!! Location, great vibe, modern and trendy, roof terrace, super staff and amazing spa !
Impressive dedication of the staff , with good knowledge of English
The rooms are very comfortable
Room 802 was without doubt the best ! View on the st Isaac cathedral !
My room had a Nespresso machine complimentary use !!! And refilled every days with a great selection of coffee pads
A for sure 'return' address !!! Rather soon then later
Thanks for the great stay and for the amazing help with arrangements , advice

Stayed: May 2013, travelled on business
Thank Olivier V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_St_Petersburg, General Manager at W St. Petersburg, responded to this reviewResponded 27 May 2013

Dear Olivier V,
Thank you so much for your positive review of W St. Petersburg! It was pleasure to greet you in the hotel. I appreciate your feedback about our talents and excellent service. I hope we will not wait long for you to come back and you will still have chance to visit our miXup terrace which is open only for the summer time and white nights.
Best regards,
Peter Katusak-Huzsvar,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2013

The W is the perfect base for a long weekend to St Petersburg. From there you can walk everywhere you need to without resorting to public transport. The Hermitage is on the doorstep as are the boat trips around the Canals and also to Peterhoff.
The hotel is funky, staff really friendly and helpful and the rooftop bar a great spot for people watching and getting a great view across the City.

  • Stayed: May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank expatsal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_St_Petersburg, General Manager at W St. Petersburg, responded to this reviewResponded 27 May 2013

Dear expatsal,
Thank you for your positive feedback to W St. Petersburg! I’m glad your experience with us made a good impression on you. Thank you for highlighting the location of the hotel - it’s really unbeatable and it provides best city views from the rooftop. The location is also the best for walking tours and boat trips as you mentioned it.
I’m looking forward to see you back soon!
Peter Katusak-Huzsvar,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2013

room is wonderful with all of the amenities including tv in the bathroom! great shower; exercise room could use more individual pieces. dining room quite good but a bit pricey. chafing dishes for eggs,etc. were cold at breakfast. not a good start but can order from the menu as well.
location is great.
on eight floor is a gem of an outside cafe.bar! pen from May to October.

  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank john m b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_St_Petersburg, General Manager at W St. Petersburg, responded to this reviewResponded 13 May 2013

Dear john m b,
Thank you for your positive review of W St. Petersburg. I’m glad you liked our rooms and amenities. I’m sorry to hear that our breakfast was not satisfying for you. I will pass your comments to the restaurant team. On the positive side I’m glad that you liked our rooftop terrace miXup. During the day time it operates as an open-air restaurant with grill and other summer dishes. At night it turns into a city hotspot with exclusive cocktails and live DJs performance. I hope you will have chance to visit us again during the summer time to enjoy your time on the terrace and in the hotel.
Looking forward to see you soon,
Peter Katusak-Huzsvar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these St. Petersburg hotels
Admiralteisky
Four Seasons Hotel Lion Palace St. Petersburg
Four Seasons Hotel Lion Palace S...
#3 of 358 in St. Petersburg
831 reviews
Admiralteisky
Astoria Hotel
Astoria Hotel
#8 of 358 in St. Petersburg
1,618 reviews
Nevskiy
Belmond Grand Hotel Europe
Belmond Grand Hotel Europe
#7 of 358 in St. Petersburg
1,638 reviews
Show Prices
Show Prices
Show Prices
Nevskiy
Kempinski Hotel Moika 22
Kempinski Hotel Moika 22
#18 of 358 in St. Petersburg
1,153 reviews
Nevskiy
Pushka Inn Hotel
Pushka Inn Hotel
#2 of 358 in St. Petersburg
1,628 reviews
Show Prices
Show Prices
Show Prices

Been to W St. Petersburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about W St. Petersburg

Address: Voznesenskiy Ave., 6, St. Petersburg 190000, Russia
Region: Russia > Northwestern District > St. Petersburg > Admiralteisky
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in St. Petersburg
#9 Business Hotel in St. Petersburg
#16 Luxury Hotel in St. Petersburg
#17 Romantic Hotel in St. Petersburg
#20 Family Hotel in St. Petersburg
Price Range: £133 - £328 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W St. Petersburg 5*
Number of rooms: 137
Official Description (provided by the hotel):
A modern wonder romanced by Saint Petersburg's elegant traditions, where nostalgia meets cutting edge cool in Russia's historical capital of glamour, fashion, and music. Conceptualized by award-winning designers Antonio Citterio Patricia Viel and Partners, W St. Petersburg is located in the heart of the city next to St. Isaac's Cathedral, a stones throw from the lavish Winter Palace with the famed Hermitage Museum and a short stroll from the spectacular Neva River. Indulge in our Living Room, tune into the DJ beats on our panoramic terrace, check out our panoramic meeting space WOUNGE and unwind at bliss spa and WET swimming pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com, HotelsClick, Ebookers, Cancelon, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your W St. Petersburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w St. Petersburg Hotel St. Petersburg

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing