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Reviews (1,246)
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Reviewed 19 August 2014

Spb is one of my favourite cities in the world. some weeks ago went to visit my friends there. the hotel has a great position right in front of Isaac Catheadral, which is just splandid!!! it has a restaurant on the ground floor with dirty(dusty) plates and very bad russian wine. though the look is really beautiful, the waitress was kind and fair. the room is fashion, design, small balcony with the view on catheadral. terrazza is pretty wide, still with the same view and a bit more.... almost 240 degrees. lovely live music, quick waiters, good spritz and aperetivo... i am very satisfied)

Stayed: August 2014, travelled with friends
Thank Kushnarova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_St_Petersburg, General Manager at SO/ Sofitel St. Petersburg, responded to this reviewResponded 21 August 2014

Dear Kushnarova,

Thank you for taking your time to review W St. Petersburg. I am glad that you have appreciated our central location and unique design and had a great time on our panoramic miXup terrace. I would like to apologize for all the inconveniences with the restaurant and I assure you that your feedback has been transferred to the respective managers. Hope to see you again in our signature Alain Ducasse restaurant and to have you taste delicate French wines this time!

Best Regards,
Mario Habicher,
General Manager

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Reviewed 19 August 2014

Very nice room with nice bathroom, quiet, excellent restaurant (highly recommended ). !! Nice view on the top. Ideal location.
very good staff, helpful and nice.
A really very good hotel in St Petersburg

  • Stayed: December 2013, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank SFMDT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_St_Petersburg, General Manager at SO/ Sofitel St. Petersburg, responded to this reviewResponded 21 August 2014

Dear solene_ferey,

Thank you so much for your review. We can't wait to have you visit us again. Please check our special deals and promotions online at wspetersburg.com.

Best Regards,
Mario Habicher,
General Manager

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Reviewed 18 August 2014

This is a wonderful hotel for exploring the historical sites of St. Petersburg. Centrally located, next to St. Isaac's Cathedral, the Admiralty and the Winter Palace and Hermitage Museum - and close to Nevsky Prospect, St. Petersburg's main avenue. The rooftop terrace offers stunning views of St. Isaac's and good views of the historic city center. The beds are extraordinarily comfortable, the bathrooms are large and well appointed, and the hotel staff are friendly and helpful. I found the room decor to be weird - and even a tad tacky - but the lobby was tasteful. In-room Wi-Fi costs extra, which is frustrating for a relatively expensive boutique hotel. Overall, though, we loved this hotel and would recommend it to others.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_St_Petersburg, General Manager at SO/ Sofitel St. Petersburg, responded to this reviewResponded 21 August 2014

Dear pwrstr,

Thank you for your review, I am glad that W St. Petersburg has left you with great memories and you were able to fully enjoy our Living room area design, created by a famous Italian architect Antonio Citterio. We can't wait to have you back again here and to let you discover other wonders such as bliss spa and Alain Ducasse's miX in St. petersburg restaurant.

Best Regards,
Mario Habicher,
General Manager

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Reviewed 17 August 2014

The W in St. Petersburg is certainly a place to come back to - it's in an amazing location and sitting on the roof terrace overlooking the city roofs is just breathtaking. The service and friendliness of the staff are extraordinary and I guess what you expect from a W hotel. Even the basic rooms are spacious and bright, even though some of them look across a yard onto a brick wall. The spa is also excellent with seemingly very well trained therapists. This is a great place to stay both for business and leisure.

  • Stayed: May 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Daniela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_St_Petersburg, General Manager at SO/ Sofitel St. Petersburg, responded to this reviewResponded 21 August 2014

Dear Daniela S,


Thank you for sharing your review. I am pleased to hear that you enjoyed your W-experience. The entire team works very hard to consistently deliver the highest level of service and we are touched when efforts are recognized through such a positive feedback. We are looking forward for your next stay with us and discover our panoramic miXup bar & Terrace.

Best Regards,
Mario Habicher,
General Manager



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Reviewed 12 August 2014

We were on a family trip to St.Petersburg (without Children)
We were warmfully welcomed, the rooms are cosy and design, the staff is extremely friendly and helpful. The hotel is located walking distance from all the major spots.
The Mix in restaurant is excellent and the Mixup terrace not only having a stunning view it seems to be the place to be in St.Petersburg, hosting parties that were attended by local and tourists.
we gifted a treatment at the spa to our mother she was so happy that ate least one of us ended having a treatment every day.
We highly recommend and will be back.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank XiZeL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_St_Petersburg, General Manager at SO/ Sofitel St. Petersburg, responded to this reviewResponded 21 August 2014

Dear XiZel,


Thank you for sharing your review. We are pleased to hear that your beloved mother enjoyed bliss spa treatments. Thank you for your warm words and we look forward to see you again for the winter season to taste warming drinks our panoramic miXup bar.

Best Regards,
Mario Habicher,
General Manager

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