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“Friendly & professional staff, great location though a little tricky to initially find as its in a hidden courtyard.”
Review of M-Hotel

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M-Hotel
Ranked #17 of 335 Hotels in St. Petersburg
Certificate of Excellence
Sydney, Australia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Friendly & professional staff, great location though a little tricky to initially find as its in a hidden courtyard.”
Reviewed 5 April 2013

Stayed at this hotel while on a tour of russia so unsure how to rate value, though to be in central st petersburg i think its good value. The staff were always available to assist me, they were friendly & professional. Breakfast was amazing! Great selection! Would recommend this place!

  • Stayed March 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ExploraO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Front Office Manager at M-Hotel, responded to this review, 17 April 2013
Dear ExploraO,
Thank you very much for your time to express your opinion about “M-hotel”. Thank you for your recommendations!
Kind regards,
Front Office Manager
Anastasia S.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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417 reviews from our community

Traveller rating
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    26
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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Hamburg, Germany
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 March 2013

I can only recommend this hotel: it's a short 5 minutes walk from Nevski metro station and a lovely 20-minutes-walk on Nevski Prospekt to the Hermitage. The hotel itself is in a quiet side street, it's got spacious, clean rooms with TV, and clean bathrooms. We enjoyed the big breakfast buffet (from 7 a.m.). Personnel is very efficient and helpful, with good English (a rarity in Sankt Petersburg).

Room Tip: Make sure your room faces the inner court - it's absolutely quiet.
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Seneca25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Front Office Manager at M-Hotel, responded to this review, 18 March 2013
Dear Seneca25,
Thank you very much for your comments, we really appreciate that you spent your time to write your review about “M-hotel”. We are really glad to know that you liked our location, breakfast, room and personnel. Thank you for being with us and hope to see you again,
Kind regards,
Front Office Manager
Anastasia S.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
171 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 29 September 2012

We spent nights in the M Hotel. It is in an excellent location - not far from Nevski Prospekt, and the start point for the Hop On, Hop Off buses. I rate the front desk staff as 11 / 10. They speak very good English and are extremely helpful. Breakfast is included, beds are comfortable and the shower is wonderful (good water pressure & temp). It took about 45mins to get to the hotel from the airport.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Petal090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Front Office Manager at M-Hotel, responded to this review, 1 October 2012
Dear Petal090,
Thank you for taking time to express your opinion. We are always happy to know that we match guest's expectations. We hope to see you again in our hotel,
kind regards,
Front Office Manager,
Anastasia S.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bali, Indonesia
Level Contributor
113 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 20 September 2012

For exploring the city center by foot, this hotel is ideal, most places are within walking distance. The breakfast is good and the rooms clean and comfortable.
Not easy to get a vehicle into the courtyard from the street but I only got dropped off and picked up so no problem as I wasn't driving.

  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mataka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Front Office Manager at M-Hotel, responded to this review, 21 September 2012
Dear Mataka,
thank you for your positive comments about "M-hotel". Thank you very much for the time spent with us. Hope to see you again in our hotel,

Kind regards,
Front Office Manager
Anastasia S.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 September 2012

Enjoyable 2 night stay. No frills but clean and tidy. Remember your in Russia! Smoking is allowed and service standards vary . Breakfast is enough to start the day. Great location near metro and trams

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank GRX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Front Office Manager at M-Hotel, responded to this review, 21 September 2012
Dear GRX,
thank you for sharing your opinion regarding M-hotel. We are glad to know that you liked our location and breakfast.
About smoking at out hotel: all rooms we have here are non-smoking. We allow smoking only in the lobby bar and on the staircases. As we still have in St.-Petersburg a lot of people smoking we can't forbid it on the whole territory of the hotel. We try to achieve a careful balance between both smokers and non smokers alike by having designated areas.

Kind regards,
Front Office Manager
Anastasia S.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 September 2012 via mobile

A gem of a hotel, perfectly located for sightseeing in SPB. The staff are about the friendliest I came across in Russia. The rooms are smartly laid out with all the essentials. A decent buffet breakfast too! Can't recommend this place highly enough if you are looking for somewhere decent in SPB.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AnnieClarke1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Front Office Manager at M-Hotel, responded to this review, 21 September 2012
Dear AnnieClarke1979,
Thank you for your comments about our property. We are happy to know that you liked our location, breakfast and room. Our staff always tries their best to make your stay at "M-hotel" comfortable. Hope we will see you here again.

Kind regards,
Front Office Manager,
Anastasia S.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 11 August 2012

We stayed here from the 16th to the 21st July this year. We booked a room by email a few months earlier and also used their Visa support service. All our emails were quickly responded to in excellent English. The hotel is in a courtyard down a side street about 200m from Nevsky Prospekt so the location is excellent. There is the Gostviny Dvor metro station nearby too. The staff at reception were welcoming and spoke very good English. Our room was a good size with a king size bed, large wardrobe and large ensuite. The only drawback is the curtain is a bit thin and a bit small so the room isn't dark enough during the late summer nights but we still slept well. We had breakfast every morning. The breakfast room was adequate and the food was tasty and varied. Smoking is still popular in Russia so there was a pervailing smell of cigarette smoke in the hotel. We enjoyed the location, about a 20 minute walk to the Hermitage ( Winter Palace) and a similar distance to the station to Moscow. There is an Elki Polki restaurant about 10 minutes away which we highly recommend; good Russian food, good service and good prices. We'd stay there again.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MrThrill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Front Office Manager at M-Hotel, responded to this review, 14 August 2012
Dear MrThrill,
thank you for sharing your opinion regarding M-hotel. We are glad to know that you liked our hotel. Wish you all te best and hope to see you again,

Kind regards,
Front Office Manager
Anastasia S.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about M-Hotel

Property: M-Hotel
Address: Sadovaya St., 22/2 | Entrance from Krylova lane, St. Petersburg 191023, Russia
Phone Number:
Region: Russia > Northwestern District > St. Petersburg > Nevskiy
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#16 Family Hotel in St. Petersburg
#37 Romantic Hotel in St. Petersburg
#51 Business Hotel in St. Petersburg
Price Range (Based on Average Rates): £
Hotel Class:3 star — M-Hotel 3*
Number of rooms: 61
Official Description (provided by the hotel):
M-HOTEL — is a very convenient variant of inexpensive and comfortable staying in the heart of St.-Petersburg. Hotel is situated in the “Golden Triangle” of St. Petersburg in close vicinity to the world-famous museums such as the Hermitage, the Kazan Cathedral, the Church of the Savior on Blood, Russian museum and other tourist sights. Next to the hotel the guests will find a great variety of cafes and restaurants catering to different tastes, as well as plenty of boutiques, art galleries and antique shops. We will make your stay in Saint Petersburg, whether you are traveling for business or pleasure, as comfortable as possible so that you would like to come back to visit us again and again! ... more   less 
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Also Known As:
m Hotel Hotel St. Petersburg

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