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“Wonderful staff - great hotel”
Review of M-Hotel

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M-Hotel
Ranked #16 of 361 Hotels in St. Petersburg
Certificate of Excellence
Reviewed 8 April 2013

I stayed here for five nights and at every stage, the staff were extremely kind and helpful. The hotel is approached from a small courtyard within buildings set in a triangle but the hotel signs were clear from the main roads. Nearby older buildings are being renovated but there was no noise disturbance. Inside, the hotel has a pleasant reception area, a small bar, an adjacent restaurant and easy stairs as well as the lift. My room was clean and when I reported a faulty hairdryer at 8.30am, it was repaired within the hour. The breakfast buffet had an excellent selection. The location is central to shops and many major tourist areas. My stay was extremely comfortable and happy.

  • Stayed: April 2013, travelled with friends
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1  Thank LancashireExplorers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Front Office Manager at M-Hotel, responded to this reviewResponded 17 April 2013

Dear LancashireExplorers,
Thank you very much for your comments, we feel glad that you were happy and comfortable with “M-hotel”.
Thank you for being with us and hope to see you again,
Kind regards,
Front Office Manager
Anastasia S.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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114 - 120 of 482 reviews

Reviewed 5 April 2013

Stayed at this hotel while on a tour of russia so unsure how to rate value, though to be in central st petersburg i think its good value. The staff were always available to assist me, they were friendly & professional. Breakfast was amazing! Great selection! Would recommend this place!

  • Stayed: March 2013
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1  Thank ExploraO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Front Office Manager at M-Hotel, responded to this reviewResponded 17 April 2013

Dear ExploraO,
Thank you very much for your time to express your opinion about “M-hotel”. Thank you for your recommendations!
Kind regards,
Front Office Manager
Anastasia S.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2013

I can only recommend this hotel: it's a short 5 minutes walk from Nevski metro station and a lovely 20-minutes-walk on Nevski Prospekt to the Hermitage. The hotel itself is in a quiet side street, it's got spacious, clean rooms with TV, and clean bathrooms. We enjoyed the big breakfast buffet (from 7 a.m.). Personnel is very efficient and helpful, with good English (a rarity in Sankt Petersburg).

Room Tip: Make sure your room faces the inner court - it's absolutely quiet.
See more room tips
  • Stayed: March 2013, travelled as a couple
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2  Thank Seneca25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Front Office Manager at M-Hotel, responded to this reviewResponded 18 March 2013

Dear Seneca25,
Thank you very much for your comments, we really appreciate that you spent your time to write your review about “M-hotel”. We are really glad to know that you liked our location, breakfast, room and personnel. Thank you for being with us and hope to see you again,
Kind regards,
Front Office Manager
Anastasia S.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2012

We spent nights in the M Hotel. It is in an excellent location - not far from Nevski Prospekt, and the start point for the Hop On, Hop Off buses. I rate the front desk staff as 11 / 10. They speak very good English and are extremely helpful. Breakfast is included, beds are comfortable and the shower is wonderful (good water pressure & temp). It took about 45mins to get to the hotel from the airport.

  • Stayed: August 2012, travelled with friends
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5  Thank Petal090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Front Office Manager at M-Hotel, responded to this reviewResponded 1 October 2012

Dear Petal090,
Thank you for taking time to express your opinion. We are always happy to know that we match guest's expectations. We hope to see you again in our hotel,
kind regards,
Front Office Manager,
Anastasia S.

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Reviewed 20 September 2012

For exploring the city center by foot, this hotel is ideal, most places are within walking distance. The breakfast is good and the rooms clean and comfortable.
Not easy to get a vehicle into the courtyard from the street but I only got dropped off and picked up so no problem as I wasn't driving.

  • Stayed: September 2012, travelled solo
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3  Thank Mataka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Front Office Manager at M-Hotel, responded to this reviewResponded 21 September 2012

Dear Mataka,
thank you for your positive comments about "M-hotel". Thank you very much for the time spent with us. Hope to see you again in our hotel,

Kind regards,
Front Office Manager
Anastasia S.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2012

Enjoyable 2 night stay. No frills but clean and tidy. Remember your in Russia! Smoking is allowed and service standards vary . Breakfast is enough to start the day. Great location near metro and trams

  • Stayed: September 2012
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4  Thank GRX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Front Office Manager at M-Hotel, responded to this reviewResponded 21 September 2012

Dear GRX,
thank you for sharing your opinion regarding M-hotel. We are glad to know that you liked our location and breakfast.
About smoking at out hotel: all rooms we have here are non-smoking. We allow smoking only in the lobby bar and on the staircases. As we still have in St.-Petersburg a lot of people smoking we can't forbid it on the whole territory of the hotel. We try to achieve a careful balance between both smokers and non smokers alike by having designated areas.

Kind regards,
Front Office Manager
Anastasia S.

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Reviewed 15 September 2012 via mobile

A gem of a hotel, perfectly located for sightseeing in SPB. The staff are about the friendliest I came across in Russia. The rooms are smartly laid out with all the essentials. A decent buffet breakfast too! Can't recommend this place highly enough if you are looking for somewhere decent in SPB.

  • Stayed: September 2012
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3  Thank AnnieClarke1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Front Office Manager at M-Hotel, responded to this reviewResponded 21 September 2012

Dear AnnieClarke1979,
Thank you for your comments about our property. We are happy to know that you liked our location, breakfast and room. Our staff always tries their best to make your stay at "M-hotel" comfortable. Hope we will see you here again.

Kind regards,
Front Office Manager,
Anastasia S.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about M-Hotel

Address: Sadovaya St., 22/2 | Entrance from Krylova lane, St. Petersburg 191023, Russia
Phone Number:
Region: Russia > Northwestern District > St. Petersburg > Nevskiy
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#37 Romantic Hotel in St. Petersburg
#51 Business Hotel in St. Petersburg
Price Range: £27 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — M-Hotel 3*
Number of rooms: 61
Official Description (provided by the hotel):
M-HOTEL — is a very convenient variant of inexpensive and comfortable staying in the heart of St.-Petersburg. Hotel is situated in the “Golden Triangle” of St. Petersburg in close vicinity to the world-famous museums such as the Hermitage, the Kazan Cathedral, the Church of the Savior on Blood, Russian museum and other tourist sights. Next to the hotel the guests will find a great variety of cafes and restaurants catering to different tastes, as well as plenty of boutiques, art galleries and antique shops. We will make your stay in Saint Petersburg, whether you are traveling for business or pleasure, as comfortable as possible so that you would like to come back to visit us again and again! ... more   less 
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Also Known As:
m Hotel Hotel St. Petersburg

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