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“M-Hotel St Petersburg”
Review of M-Hotel

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M-Hotel
Ranked #15 of 362 Hotels in St. Petersburg
Certificate of Excellence
Reviewed 10 April 2014

The M-Hotel lived up to all the excellent reviews we had read on Trip Advisor. We stayed 5 nights. Staff was amazing, friendly with good English and more helpful than in any hotel we have stayed. We booked a deluxe room which had every facility one could wish - a sauna, spa bath, separate shower, the most comfortable bed possible, scrupulously clean. Breakfast was excellent with plenty of choice and constantly replenished. The position is excellent, very close to two of the main streets in the city, but it is off a side street in a quiet court which can be a challenge to the taxi driver. However, we had read about the possible confusion and weren't worried when the driver had to ask directions from someone in the street who wished us "good luck." It was not just luck that led us to this gem of a hotel as it is reviewed on Trip Advisor so well. This hotel is definitely recommended.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Willis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Менеджер по обслуживанию клиентов at M-Hotel, responded to this reviewResponded 15 April 2014

Dear Willis R,
Thank you very much for your positive comments! We are happy to know that you found our staff amazing and location excellent. We are glad that you enjoyed your room Suite Spa ))
Thank you a lot for your recommendations! We will be glad to see you again in our hotel!
Kind regards,
Front Office Manager
Anastasia S.

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105 - 111 of 499 reviews

Reviewed 28 March 2014

Sometimes you stumble onto a hotel that is in a quiet nook but right in the thick of all the excitement. This is the M-Hotel. The staff are very helpful and pleasant to deal with. The food is pretty good but not the best. Fortunately, just around the corner is the M-Bakery (same owners, if not mistaken) that is outstanding. The best bakery in all of Russia as near as we can tell. You will not go wrong in this hotel and this location.

  • Stayed: October 2013, travelled on business
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1  Thank Ron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Менеджер по обслуживанию клиентов at M-Hotel, responded to this reviewResponded 4 April 2014

Dear Ron B,
Thank you very much for the time spent with us. It was nice to hear from you about hotel's good location and helpful staff. And we are glad that you liked you bakery ))
Thank you once again for your comments and recomendations!
Kind regards, Manager Anastasia S.

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Reviewed 20 December 2013

I stayed 5 nights in M-Hotel. Sabina, the receptionist was very helpful on my arrival. The hotel is located on a quite street, close to the city center and a short stroll to Nevsky Prospect. The room was clean and specious enough. The breakfast had a good variety for everyone. I will definitely stay there again.

  • Stayed: November 2013, travelled solo
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4  Thank ersanabit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Менеджер по обслуживанию клиентов at M-Hotel, responded to this reviewResponded 24 December 2013

Dear Ersanabit,
Thank you a lot for your feedback. We are happy to know that you found our hotel quiet and clean with comfortable location. It is also wonderful to hear that you had a great experience with our staff. We will be glad to see you again in our hotel!
Kind regards,
Front Office Manager
Anastasia S.

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Reviewed 29 November 2013

We stayed in this hotel in 2009 for 5 nights with my family. The girl on reception helped us a lot with registration process and was quick to find us a room for 3 adults. We were very pleased with her. The location of hotel is essential - right in the city center but at the same time very quiet and pleasant. The breakfast we still cannot forget, it was a delight especially for my 25 y.o. son. The huge range of food and drinks provided and all complementary. Also nice and all you need room. WiFi that is much needed. We will be back there some day in the near future. Excellent!

Room Tip: Any room is nice
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  • Stayed: December 2012, travelled with family
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1  Thank ilmira2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Менеджер по обслуживанию клиентов at M-Hotel, responded to this reviewResponded 2 December 2013

Dear ilmira2003,
Thank you for your comments about "M-hotel". We are glad to know that you were pleased with our Reception girls and liked our breakfast. Will be happy to see you again in the future,
with kind regards,
Anastasia S.
Front Office Manager

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Reviewed 14 October 2013

M-Hotel was my last stop on an organized tour of Russia and by far the best accommodation we experienced. The hotel is central but very quiet, being tucked away in a private courtyard. However there is good signage from the street. Close by is the Gostiny Dvor shopping complex and metro station on Nevsky Prospect, St Petersburg's main street. The rooms were clean and comfortable, breakfast was adequate. What set M-Hotel apart though was the very helpful young staff who spoke beautiful English, something not all Russian hotels can boast. They even obliged taking photos of our group on our last night. Thank you for giving a great final impression of Russia in the fascinating city of St Petersburg.

  • Stayed: September 2013, travelled with friends
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2  Thank Annabel54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Менеджер по связям с общественностью at M-Hotel, responded to this reviewResponded 22 October 2013

Dear Annabel54,
Thank you very much for your feedback and for staying at the "M-Hotel". We are pleased to learn that you found our hotel quiet with central location. We are happy to hear that you liked our staff and rooms. Thank you for your time to express your opinion,
with kind regards,
Front Office Manager
Anastasia S.

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Reviewed 21 September 2013

we arrived from air port at 8.00 am and got the room imediat.:)) we able to sleep a little and refresh .
very large room for 120 euro by booking com.
clean hotel ,very nice and helpful stuff , every morning a new and very good breakfast .
the hotel location is in the central and it is very easy to arrive to all interesting aria by walk.
we feel very safe to walk at any time of the day and night.
when we check out at 6 am the stuff give us a lunch box to eat at the airport ,
this is was our first time to get room very early and to get the lunch box and we travel at least twice every year .

  • Stayed: September 2013, travelled as a couple
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Thank friavi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Менеджер по обслуживанию клиентов at M-Hotel, responded to this reviewResponded 23 September 2013

Dear Friavi,
Thank you for your feedback about your stay with us. We are happy that you liked our staff, breakfast and location. We hope that your travels bring you back to Saint-Petersburg and our hotel soon. Will be happy to see you again,
Anastasia S.
Front Office Manager

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Reviewed 8 September 2013

We spent a couple of days in M-Hotel while the heads of state had their G20 summit in St. Petersburg. We liked the hotel a lot. Comfortable place to live in and the location is superb!For being a hotel in a heart of a big city it was remarkably quiet. No noise of traffic at all!

Staff at reception desk really made the place worth staying at. They were very helpful during our stay. For example taxis were instructed in Russian, so we didn't have to try to explain things to the chauffeur. We called the front desk about where we were going and when and they called us back when the taxis was waiting us in the yard.

  • Stayed: September 2013, travelled as a couple
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Thank Mikko V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M-h0tel, Менеджер по обслуживанию клиентов at M-Hotel, responded to this reviewResponded 11 September 2013

Dear Mikko V,
Many thanks for taking the time to post your kind words following your recent stay with us at "M-Hotel". I was delighted that we made your stay comfortable and I do hope that you will come and join us again soon. I have passed on your kind words to my team here.
With renewed thanks,

Anastasia S.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about M-Hotel

Address: Sadovaya St., 22/2 | Entrance from Krylova lane, St. Petersburg 191023, Russia
Phone Number:
Region: Russia > Northwestern District > St. Petersburg > Nevskiy
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#17 Best Value Hotel in St. Petersburg
#37 Romantic Hotel in St. Petersburg
#51 Business Hotel in St. Petersburg
Price Range: £25 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — M-Hotel 3*
Number of rooms: 61
Official Description (provided by the hotel):
M-HOTEL — is a very convenient variant of inexpensive and comfortable staying in the heart of St.-Petersburg. Hotel is situated in the “Golden Triangle” of St. Petersburg in close vicinity to the world-famous museums such as the Hermitage, the Kazan Cathedral, the Church of the Savior on Blood, Russian museum and other tourist sights. Next to the hotel the guests will find a great variety of cafes and restaurants catering to different tastes, as well as plenty of boutiques, art galleries and antique shops. We will make your stay in Saint Petersburg, whether you are traveling for business or pleasure, as comfortable as possible so that you would like to come back to visit us again and again! ... more   less 
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Also Known As:
m Hotel Hotel St. Petersburg

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