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“Professional, knowledgeable, and experienced tour company in St. Petersburg”
Review of Insider Tour

Insider Tour
Ranked #6 of 347 Tours in St. Petersburg
Certificate of Excellence
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Attraction details
Owner description: Established in 2003, Insider Tour offers a unique perspective on all things Russian - history, architecture, arts, and present day life. All tours are conducted by experienced career tour guides with your unique interests matched with your tour guide's area of expertise. Fully licensed. No visa required for cruise guests. We offer tours in St. Petersburg, Moscow, Novgorod, and across the Baltics.
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
“Professional, knowledgeable, and experienced tour company in St. Petersburg”
Reviewed 7 June 2014

Our family came to St. Petersburg on a Baltic cruise, and we had a 2-day private tour of the city with Insider Tour. These guys were excellent – professional, knowledgeable, and experienced. The booking process worked like a clock! When we started looking for a tour company, we sent several requests for quotations via the internet on a Friday night. Insider Tour responded the next day, on Saturday morning, while everyone else responded the following week. Insider Tour also proved to be really open and flexible regarding the tour agenda. We worked with them to customize our trip schedule, and they could accommodate all our requests. And, our two teen-age sons actually admitted that site-seeing in St. Petersburg was “not boring” – that is a rare praise to come from teenagers.

Visited August 2013
Helpful?
2 Thank Leonid S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spb_insider, Manager at Insider Tour, responded to this review, 4 March 2015
Thank you very much! We are glad to know that you liked our services from boking to touring. Very happy to read that we could accomodate all your requests and that your teenage sons also enjoyed the tour. Thank you again for kind remarks!
Jenya
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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491 reviews from our community

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Date | Rating
  • Danish first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Eugene, Oregon
Level Contributor
459 reviews
120 attraction reviews
common_n_attraction_reviews_1bd8 80 helpful votes
“What a trip to the sights of St. Petersburg !”
Reviewed 5 June 2014

It was a great two day tour of St. Petersburg. We were a group of four and Insider Tours supplied us with a great tour guide and a large van with a driver.

The crowds were huge, but our guide got us to the front of the lines at most attractions, in and around the other tours to see all of the exhibits and sights. The driver would drop us at the front doors and be waiting for us upon our exit. The guide was excellent, her knowledge of the sights, the art works, the history and the building layouts was unbelievable ! She talked with such passion on what we saw !

She was local Russian and was know at most of the locations we visited, so we got preferred treatment. She even got us in buildings and rooms that were closed !

In setting up the two day tour, she structured the tour to what we wanted to see and our time schedule.

I highly recommend this tour service . . . . .

Visited May 2014
Helpful?
2 Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spb_insider, Manager at Insider Tour, responded to this review, 5 March 2015
Thank you for such a nice review! We are happy to read that your tour was great and everything went smoothly. Your feedback is very important to us. We will be glad to serve you again!
Jenya
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laguna Beach, California
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Excellent tour of St. Petersburg”
Reviewed 5 June 2014

We just returned from a Baltic cruise and before we left, we had booked our tour of St. Petersburg with Insider Tours. We wanted to visit the Choral Synagogue during our time in the city. Insider was able to incorporate a stop there into one of its two day tour itineraries. Our time in St. Petersburg was truly memorable! Our guide was Valentina and our driver was Vladimir, both excellent. As it turned out, there were no other people on this tour (sounded like some reservations were cancelled) and Insider honored the original group price we had been quoted. Everything went smoothly, from the first e-mails we sent and received back, to the pickup in the cruise terminal, right through the final drop-off. Highly recommended!

Visited May 2014
Helpful?
4 Thank Musicaltravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spb_insider, Manager at Insider Tour, responded to this review, 5 March 2015
Thank you very much for 5-star review! We are deligted to hear that you enjoyed your tour with Valentina and Vladimir, and they made your stay 'memorable' and 'excellent'. Your comfort and satisfaction are our top priorities.
Jenya
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. George, Utah
Level Contributor
34 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
“Worry free, knowledgeable experience not to be forgotten!”
Reviewed 4 June 2014

Do not hesitate to book a tour with this great company. I am very cautious about who I send money to across the world. They were patient with my many emails and very clear about customs info etc. My husband and I took our five children plus a spouse to St. Petersburg for a two day tour while cruising the Baltic. It was an experience we will never forget. Our tour guide was knowledgeable and patient with all our questions. They took care of everything We cannot thank them enough for a memorable time!

Visited July 2013
Helpful?
2 Thank p_arm0ur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spb_insider, Manager at Insider Tour, responded to this review, 5 March 2015
Thank you very much, it is very rewarding to read positive feedback from our clients. I am very happy to read that all your family enjoyed their time in St Petersburg. I hope someday we'll have an opportunity to see you again in our beautiful city!
Jenya
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
4 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“ST Petersberg Day tour”
Reviewed 4 June 2014

Insider Tours was Outstanding. We booked a private tour instead of booking a shore excursion.
Well worth the extra money compared to the ship. . Our guides were waiting for us as soon as we got through Russian immigration. We were a little late due to the time it takes to get through immigration. The voucher you receive from insider tours acts as your visa. i was a bit worried about this but had no problems. The second day was a breeze. We had a private guide and driver. The traffic in St Petersburg can be challenging and it was great to zip in and around traffic and bypassing the tour buses stuck in traffic. The sites in St Petersburg are some of the most amazing you will ever see. Our guide knew english well and was able to give us a great history lesson of the city and my favorite Peterhof. We were able to bypass lines and traffic being such a small party. The tour was able to see much more than the cruise ship tour and we could spend as much time as we wanted at each venue. We loved our tour. HIGHLY RECOMMEND INSIDER TOURS.

Visited May 2014
Helpful?
3 Thank bill p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spb_insider, Manager at Insider Tour, responded to this review, 5 March 2015
Thank you very much for your kind remarks ! I am pleased to know that you enjoyed our private tour. Thank you for choosing Insider tour as your host in St Petersburg!
Jenya
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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