The management is incredibly rigid, money-hungry, uncooperative, uncaring.
Numerous problems included toilet that would not flush and despite promises of repair or alternative room, did not occur; refusal to accept credit card despite promises, demand for 800RUB payment for a small glass shelf accidentally broken because of the tiny shower meaning it is unavoidable to bang your head on shelf or basin, no screens on windows meaning room full of mosquitoes. Needless to add, there was no interest in personal welfare (head or feet) caused by the loose shelf crashing onto the floor while showering, cascading broken glass everywhere.
Unbelievably un-nice people who caused huge and needless anxiety.
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