Marierose tours was contracted to do a one daytour from St Petersburg to Novgorod. The tour was described as a "small Group" tour. However, we where put on a 20 person bus for the three hour trip. We had our own guide, but the 17 others were Russian speaking and their guide did all the talking. Worse than that, she was extremly loud and we could not here our guide who was sitting with us and when we tried to speak we where told to shut up. This unfriendly behavior persisted the whole day, includin the the three hour return trip. When the quide was explaining sites, she just started reading poetry- we had no chance to decide specfic things we wanted to do. This was the situation the whole day- we had no input as tp what we wanted to do. Dinner was supposed to be included- it never happened. The end result is Marierose refused to make any price adjustment or even admit there was a problem. Toursbylocals is a much better world wide tour company for personal tours.
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