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“Great place to stay for business trip”

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Staybridge Suites St. Petersburg
Ranked #28 of 359 Hotels in St. Petersburg
Certificate of Excellence
Reviewed 27 February 2014

Placed in very good part of City. exactly between the airport and historical Center, this suites hotel could be a great choice for business trip. Huge suites, clean, quiet, without noisy lobby - I'll be back. My only reservation was breakfast which wasn't on the same level as a service and room quality. But still, espresso, pastries and juice are all there.

  • Stayed: February 2014, travelled on business
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Thank Mishasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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65 - 71 of 345 reviews

Reviewed 18 February 2014

We were traveling as a group and had a 2 bedroom apartment at the StayBridge suites. The apartment is well designed with a television in each room and a well equipped kitchen. The living room was quite large and we could hang out there at the end of the day.The free wireless internet worked well. The house keeping was a bit hit and miss as there were some obvious omissions on the first day- a newspaper that wasn't picked up, stuff not tidied at all but it was fine for the remaining days.

It's located within a short walking distance of the Moskovskie Vorota metro station and a big convenience store.

  • Stayed: January 2014, travelled with friends
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1  Thank PriyankaGargav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2014

Should be the best valued lodging option for family travellers.
Service is fine, except some problems with ventilation.
I used to stay in non-smoking apartments however sometimes tobacco smell appeared out of nowhere, from time to time.

  • Stayed: February 2014, travelled with family
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Thank Senya_The_Chief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2014 via mobile

I really enjoyed staying in staybridge suite. Good location. Metro station Moskovskie Vorota is in 5 minutes walking distance. If you have a car you may use underground parking of Holiday inn that is near far. Room is large. All necessary equipment like microwave oven, plates, teapot etc. Very clean and comfortable. Nice reception. Reasonable price. I recommend it!

Stayed: January 2014, travelled as a couple
Thank Stanislav Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

I stayed at Staybridge Suites on a holiday in Russia. Our apartment had two en-suite bedrooms. Breakfast was included. In fact they were so generous that they had a refrigerator full of cartons of milk and juices which one could carry to one's room.

The apartment was huge. As my family is vegetarian we had carried heat and eat meals from home (India) which was served from a well equipped kitchen.

The hotel was just a couple of minutes walk from the metro which we used extensively. Fortunately the St Petersburg metro has signs in English so we could use it.

  • Stayed: September 2013, travelled with family
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Thank VS228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2014

I stayed here twice for business in late 2013 - October and December. On both occasions I found the hotel to be clean, efficient and comfortable. The staff were very helpful and courteous and the hotel is in an excellent location - close to the centre and easily accessible from the airport. It's also at the side of the Holiday Inn so you get to use their facilities e.g. bar, restaurants, night club, beauty parlour, kids play area, shop etc. The conference facilities were excellent too. The suites provide you with a comfortable bed, fully-equipped kitchen, bathroom with heated floor (wow!) and plenty of cupboards and storage. My only criticism is that the shower heads in both rooms were too heavy for the brackets holding them so made it a task to hold them whilst showering. Overall its a great place to stay in St Petersburg.

  • Stayed: December 2013, travelled on business
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Thank Toffeeman1878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2014

I am impressed by the opinions left by other guests, which seem to deal with another hotel.

May be we were there at the wrong period.

After 6 nights spent at the end of 2013 and beginning of 2014, it is hard to be enthusiastic.

The hotel has its advantages :

Location if not in the center (and the area is really ugly), is close from a subway station linking it to Nevsky Prospect in 4 stops. In addition yes, it is good to have a supermarket 200 m from the hotel.
Rooms (the so called suite, having a kitchenette) are well and conveniently equipped.
Good wifi connection.
Price in winter is very reasonable (around 110 euros per night), but what I have seen for spring (late May for instance) makes it outrageously expensive (around 220 euros per night)

BUT :

First of all please, professionals of Russia, teach your staff to smile and say hello spontaneously to customers. Your country is beautiful, with a complex and difficult history, but obtaining a smile from a member of the staff seems to be an unreachable challenge. I do not know many places in the World giving the feeling, even in big hotels like the Staybridge, to disturb the staff each time you are asking for something or simply when you meet them.

With regard to the hotel itself, the main problem is the noise (we were on 17th floor). You can hear people speaking in neighboring rooms, and when they start to shout on the phone at 3:00 am, it is not very pleasant.
In addition, you can also enjoy the noise of people walking in the rooms in the upper floor, giving the feeling that you are in the middle of elephants, at any time during the night and the day. Last but not least, one can close the doors of the rooms only by slamming them. And yes, this is also a very noisy exercise for all the rooms around.
In brief, extremely poor sound insulation, with customers who do not seem to care about it. As a result, even with ear plugs, It was hard to sleep.

Breakfast was also a disappointing experience.

First of all, there is one single machine to deliver coffee. A good one (Jura). But made for a limited number of guests drinking expresso. Here it is supposed to serve dozens of people, all using it for cappuccinos or other "café au lait". As a result, this poor machine, pumping its milk in an external bottle, takes 2 to 3 mn for each "coffee" served. During my first attempt, I gave up after 10 minutes waiting in the queue for coffee, and the second time, being number 5th (only) in the line, I waited 12 minutes to obtain my expresso. Another machine should be available.

Food for breakfast is otherwise of very low quality (bread, pastries, yoghurt seem to be the cheapest available), and with a very limited choice (you will find only potatoes and sausage as hot food instance).

This represents only a one time experience as we preferred during the next 5 days to stay in the room for breakfast and buy better food in the nearby supermarket rather than to waste our time for this breakfast in the hotel (even if it is included in the price).

So in summary :

Yes : location is convenient, tariff during some periods can be interesting and rooms are well equipped.
No : permanent noise in the room, sometimes even during the night, poor breakfast and the concept of hospitality has still to be explained in a number of places in Russia, including this hotel.

No recommended.

  • Stayed: December 2013, travelled as a couple
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1  Thank xavierfrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Staybridge Suites St. Petersburg, responded to this reviewResponded 21 January 2014

Dear xavierfrance,

Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. We are so pleased you liked the fine location of our hotel in the area. Please allow us to apologize for the issues you had with your room accommodations and our breakfast selections fell below your expectations. We also apologize for the service you encountered. We want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. For that reason, the comments are troubling and will certainly be looked into. Thank you for staying and we hope you give us another chance to show you how great our hotel is.

Sincerely,

Anthony M
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites St. Petersburg

Address: Moskovskiy Ave., 97B, St. Petersburg 196084, Russia
Phone Number:
Region: Russia > Northwestern District > St. Petersburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Romantic Hotel in St. Petersburg
#19 Family Hotel in St. Petersburg
#21 Luxury Hotel in St. Petersburg
#22 Business Hotel in St. Petersburg
Price Range: £56 - £241 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Staybridge Suites St. Petersburg 5*
Number of rooms: 183
Official Description (provided by the hotel):
Located opposite Moskovskie Vorota Metro Station, this 4-star hotel is a 15-minute journey from St. Petersburg city centre. It offers studios and suites with a flat-screen TV and fully equipped kitchen. All rooms at the Staybridge Suites St. Petersburg Moskovskye Vorota include air conditioning and free Wi-Fi. Each kitchen features a microwave and tea/coffee maker. Continental breakfasts are prepared at the Staybridge Suites in the mornings. A cocktail party with wine and appetisers takes place 3 times a week, and free tea and coffee are available all day. Guests have free use of the on-site gym during their stay. Ironing and laundry facilities are also available. ... more   less 
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Also Known As:
Staybridge Suites St. Petersburg Hotel St. Petersburg

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