Hotel had been open 10 days when we arrived. Even though we took the hotel airport transfer, we had to haul our own bags up to reception. Didn't mind it all that much, but did feel that it was odd that nobody offered. Reception was inexperienced--I had to instruct them on how to look up my Carlson membership number. One could make out that the staff was still operating according to the process that they were trained on and not thinking about the situation. Felt similar to when you call tech support for your computer and they insist on walking through everything that you're already tried because that's what they were trained to do. They work hard, but not smart. This will most certainly improve in a few months. Location of hotel is great. Close to Metro and shopping, 1 block off Nevsky. Though I have to say Nevsky is a bit too touristy and crowded, so don't pick a hotel just because it is on or close to Nevsky. There are plenty of sites which are not near Nevsky. You'd be better off picking a a hotel close to the river because that's where all the action and sites are anyway. Unless of course you are going to St. Petersburg to visit the mall and shop for overpriced western brands.
In any case, hotel was new and everything was spotless. Could still smell the fresh paint and new carpet in the hallways.
- Official Description (provided by the hotel):
- Crowne Plaza St. Petersburg - Ligovsky is located in the spectacular environment of business area of St. Petersburg just a stone's throw from the main street Nevsky Prospect and Moskovsky railway station. The hotel is rather close to Anichkov Palace, State Russian Museum, Hermitage, Kazan Cathedral and Mariinsky Theater. The nearby points of interest also include Church of the Savior on the Blood, Summer Garden and St. Isaac's Cathedral. And the popular shopping mall is located across the street, where you may buy needed goods, have dinner or go to beauty salon. Crowne Plaza St. Petersburg-Ligovsky will set your mood for this great city. After a long business trip, it's the best way to relax in our Lobby Bar with fresh drinks and starters from Chef, taste delicate Mediterranean Cuisine in the restaurant Olivetto and enjoy the walk along famous Nevsky Prospect, contemporary experiencing the world famous White Nights. ... more less
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- Also Known As:
- Crowne Plaza St. Petersburg-Ligovsky Hotel St. Petersburg