I stayed for two nights in this hotel during my business trip. Selected mainly because of its location and because it was new.
Compare to other international hotels in St Petersburg, the rooms are nice overall. Cleanliness and services are of a very poor quality. Check-in took more than 30 minutes with a lot of bureaucracy (why is this is only hotel in St Petersburg with so much bureaucracy?). For Internet in the room they ask for 100 USD deposit. And the charge for Internet is 23 USD a day.
Room was nice, but relatively small if compared to other international chains in St Petersburg. The room had not been cleaned properly: Bed-sheets did not look ironed, and there was a prune kernel on the floor next to the bed...
The room started strongly smelling canalization in the middle of the night. I called the reception desk who sent a technician to fix that. After checking thoroughly everything, the technician could not identify where this smell was coming from. He suggested to call back the reception desk within 1h if the smell was still there. Called back and the receptionist did not want to move me to another room of the same standard. Altogether I spent more than 1 h discussing with staff before the manager agreed to move me to another room...
The other room was nice, but still small, and the curtains were broken: It was not possible to open them and see outside.
Overall unpleasant experience: The hotel is advertised as 4 stars, as is the price tag. The rooms look 3 stars, but cleanliness and overall service deserve 1 to 2... Staff was nice but obviously not able to manage basic tasks and not well trained enough for this type of hotel...
- Official Description (provided by the hotel):
- Crowne Plaza St. Petersburg - Ligovsky is located in the spectacular environment of business area of St. Petersburg just a stone's throw from the main street Nevsky Prospect and Moskovsky railway station. The hotel is rather close to Anichkov Palace, State Russian Museum, Hermitage, Kazan Cathedral and Mariinsky Theater. The nearby points of interest also include Church of the Savior on the Blood, Summer Garden and St. Isaac's Cathedral. And the popular shopping mall is located across the street, where you may buy needed goods, have dinner or go to beauty salon. Crowne Plaza St. Petersburg-Ligovsky will set your mood for this great city. After a long business trip, it's the best way to relax in our Lobby Bar with fresh drinks and starters from Chef, taste delicate Mediterranean Cuisine in the restaurant Olivetto and enjoy the walk along famous Nevsky Prospect, contemporary experiencing the world famous White Nights. ... more less
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- Also Known As:
- Crowne Plaza St. Petersburg-Ligovsky Hotel St. Petersburg